World Car Nissan Hyundai North

Over 8 hour wait for and oil change and transmission fluid change. Charged me for a tire rotation that I specifically told service rep. I did not need. Actually received email that they did not rotat fluid change. Charged me for a tire rotation that I specifically told service rep. I did not need. Actually received email that they did not rotate tires even though they charged me for it. Gonna look elsewhere for my next service and auto purchase. More

Customer service score of zero Car prepared score zero Open communication on status a score zero Signed papers for car 3 days ago still have no car because it should have never been listed if it wa zero Open communication on status a score zero Signed papers for car 3 days ago still have no car because it should have never been listed if it was not ready to sale. Made 3 150 mile round trips to get the car - car not ready VERY UNHAPPY VERY DISSATISFIED EITH WHOLE EXPERIENCE More

Tried to purchase a car but was told pricing is firm. No negotiation. Would not engage. Never seen this before. No negotiation. Would not engage. Never seen this before. More

Jamie is an asset to your company. She answered every question I had and even gave me the time-line for my vehicle's maintenance. She let me know how the service was going. She answered every question I had and even gave me the time-line for my vehicle's maintenance. She let me know how the service was going. More

No one answers the phone in service or the front desk, dropped off early in the morning didnt pick up til 5 Service said they were going to wash the car and didnt.Dont offer if youre not going to follow t dropped off early in the morning didnt pick up til 5 Service said they were going to wash the car and didnt.Dont offer if youre not going to follow thru. This is our 3rd Murano from World Car and the service end always seems like it could be better. More

William at the Express service did an excellent job. The oil change was done very quickly. Sent me a message an approach me with the status of the car and a battery service was then added The oil change was done very quickly. Sent me a message an approach me with the status of the car and a battery service was then added More

Oil change, inspection andnchangenof filtersnin 40 minutes. Tyler very polite and explaoned every thing to me. He provided a great service. minutes. Tyler very polite and explaoned every thing to me. He provided a great service. More

Need the to fix exit driveway so that there's no curb to run over. run over. More

***Must Read*** Took my Nissan Pathfinder in for check engine light concerning the transmission. They had my car for over a week. Also my vehicle had recalls. My wife and l ask multiple times to do the engine light concerning the transmission. They had my car for over a week. Also my vehicle had recalls. My wife and l ask multiple times to do the repairs for the recalls which fell on deaf ears. They said we needed a new transmission for 7k. So we opted for a second opinion and picked up the vehicle. Took it to A Plus Transmission Specialists on Huebner Road. Changed the transmission fluid and we were good to go. Word of advice don't believe everything this shop says you may spend your hard earned dollars for nothing. More

Was not satisfied at all because I have a paid maintenance plan and even though I only needed a tire rotation because I just had my oil changed somewhere else my plan was not honored even when I t maintenance plan and even though I only needed a tire rotation because I just had my oil changed somewhere else my plan was not honored even when I told the service attendant who helped me to go ahead and use one of my coupon. I know any other dealership would have honored it More