World Car Nissan Hyundai North

Recommend Working with Jean Jean was so professional and wonderful to work with. She took the time to understand what I was looking for and was able to get me the perfect car. I Jean was so professional and wonderful to work with. She took the time to understand what I was looking for and was able to get me the perfect car. I really appreciated the time and effort she put into helping me. More

Lengthy process The car is excellent, however, the process at this dealership is painfully slow. I located this car on the dealer's website. When I got to the deale The car is excellent, however, the process at this dealership is painfully slow. I located this car on the dealer's website. When I got to the dealership I was told that the car was not there. I gave them the stock number and, magically, they were able to find the car I was interested in. I should not have had to do their work for them. More

Awesome It was just great, great experience easy and fast! Andrew was the best. He helped me out with everythibg i needed and has been going the extra mile si It was just great, great experience easy and fast! Andrew was the best. He helped me out with everythibg i needed and has been going the extra mile since I bought the car until i got home and everything. More

Fantastic Great service and a truly exceptional car buying service. I wanted a stress free and quick purchase, and they met my needs. I will be returning for fu Great service and a truly exceptional car buying service. I wanted a stress free and quick purchase, and they met my needs. I will be returning for future car purchases. More

Dissatisfied customer Here is what happened to me during my purchase of a 2017 Hyundai Sonata at World Car Hyundai in San Antonio, TX. After reading this you should underst Here is what happened to me during my purchase of a 2017 Hyundai Sonata at World Car Hyundai in San Antonio, TX. After reading this you should understand why I scored the survey as I did. On Saturday June 10th my wife and I visited the dealership looking for a 2017 Hyundai Sonata Limited. The sales person greeted us and showed us what was available on the lot. I had gone through Truecar and this is what led me to this dealership. There weren’t a lot of choices available on the Limited model in San Antonio. We found the 2017 Hyundai Sonata Limited 2.0 Turbo and test drove it. We liked the vehicle very much and decided to go forward with the purchase. During the negotiations the dealership presented a price and ultimately we decided on a price $500 less. Everything was set. I was going to pay cash but was told I could save more money if I financed with Hyundai so I did. From the time we agree on a price to the time I actually got the vehicle took approximately 4 hours. Seemed like forever. The financing when through just fine. We scheduled an appointment to have the appearance package added to the vehicle the next week. We drove the vehicle home and thought everything was good. Three days later I get a call from the finance guy saying I added the wrong vehicle to my insurance. The VIN on the vehicle from the ID card they have does not match what they sold me. I verified that the VIN on the ID card is indeed the vehicle they sold me. Then the finance guy realized they screwed up and did the whole deal on the wrong vehicle. He said I would need to sign all new paperwork. I agree to meet him at a Starbucks halfway between my house and the dealership and sign the correct paperwork. I met him and while I was going through the new paperwork when I can to the document with the total purchase price I noticed the price had increased by $2600. He did NOT tell me this, I’m the one that pointed it out. I said we have a problem. This is not the price we negotiated. He said he understood but the price we negotiated was on a different vehicle. I said that was not my fault. I test drove the vehicle I wanted. And in good faith negotiated the price on that vehicle. He said I would have to drive back to the dealership and speak to the sales manager. I drove all the way back to the dealership. Spoke with the sales manager and he said the only thing they can do is reduce the price by $500. I said that was unacceptable. They should give me the price we negotiated. It was not my fault that they used pricing on a different vehicle. He accused me of wanting free money. I requested to speak with the General Manager. Gave him my story and he agree to give me $1200 off but not the full $2600 price increase. This whole time neither the Sales Manager or General Manager EVER ONCE apologized to me for what was happening. The salesman we had (Andy Bailey) did apologize but he was the only one. I was in a dilemma. On one hand I wanted to scrape the whole deal and get my trade-in back. But we had the new vehicle for 3 days and I had no idea what had happened to my trade-in. Plus we had been looking for a new vehicle for awhile and had gone to a few dealerships and was so ready for the process to be over. All said and done, they agree to reduce the total to $1500, but not the full $2600. I agree because I just wanted it to be over. I still feel this was wrong. I believe that World Car should have stood on THEIR mistake and compensated me financially as well as ALL the time it took doing this. They were completely unprofessional (again not Andy Bailey the salesman). So the next week I take the vehicle in for the appearance package (on a Friday). Was told I would get it back the same day. I got it late the next day and there were scratches on the driver and passenger side window tents which the service guy pointed out to me. So we set up ANOTHER appointment. I went back the next week and got the windows redone. All told, I have been to World Car Hyundai 5 times in two weeks. I live 20 miles away. This is why I scored the survey as I did. Tim Glynn More

Bill Stratton Always friendly. Takes the time to visit with you during an oil change--sees you and comes to visit. Chante, the intake person in Maintenance Servic Always friendly. Takes the time to visit with you during an oil change--sees you and comes to visit. Chante, the intake person in Maintenance Service was very friendly to me. More

Excellence..survey. After purchasing my car Enjoyed the fast service and the great response. Didn't take along time to get approved. In & out. Really enjoyed that. Thank you for the great servic Enjoyed the fast service and the great response. Didn't take along time to get approved. In & out. Really enjoyed that. Thank you for the great service More

Great service I was looking for a mid size SUV and Andy helped me select a great vehicle!I am very happy with my new car :)it is perfect for my family. I was looking for a mid size SUV and Andy helped me select a great vehicle!I am very happy with my new car :)it is perfect for my family. More

Horrible service. Car still missing parts that was promised. Closing was suppose to be Saturday. Instead it was the following Thursday. Dealer did NOT KEEP IN CONTACT. Car still missing parts that was promised. Closing was suppose to be Saturday. Instead it was the following Thursday. Dealer did NOT KEEP IN CONTACT. Piss poor service. More

World car The salesman were ok after we were transferred from Lawrence . Finance was not nice and I was preapproved. We waited for hours. Finally they assisted The salesman were ok after we were transferred from Lawrence . Finance was not nice and I was preapproved. We waited for hours. Finally they assisted because I said I was leaving. They gave me a so called free vacation for my inconvenience! Come to find out everyone gets that if they buy a car More