World Car Nissan Hyundai North
San Antonio, TX
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571 Reviews of World Car Nissan Hyundai North
A better experience My Hyundai experience was not the best car buying experience for me. My salesperson that had worked with me during several visits to the dealership w My Hyundai experience was not the best car buying experience for me. My salesperson that had worked with me during several visits to the dealership was not available to assist me the day of my purchase. The salesperson that did assist me was not knowledgeable. He informed me of features that I do not have---- my original salesperson would not have done that. My tank was not on full--the line before full. My paper license plate began to fall off 3 days later---not securely on. I had to make a special trip back to have it put back on properly. During that brief visit the person that completed my appraisal for trade did not acknowledge my presence as he greeted another customer next to me. Once again, not the best experience for the money that was spent. Strongly considering making a return. More
Good Service The people at the dealership are very nice to deal with. Salesman Fred Colunga goes out of his way for his customers, before and after the sale. Despi The people at the dealership are very nice to deal with. Salesman Fred Colunga goes out of his way for his customers, before and after the sale. Despite the 100 degree heat we were dealing with, he never lost his professional attitude. More
Great Experience I was through impressed with my Hyundai car buying experience. After getting the run-around and sales gimmicks from the local Toyota dealer, it was r I was through impressed with my Hyundai car buying experience. After getting the run-around and sales gimmicks from the local Toyota dealer, it was refreshing to see honest and straight forward techniques from Corey and the team at World Car Hyundai. Thank you for my new Santa Fe which I hope will work great for years to come. More
Professional staff Incredible customer service. Fred was really detailed in the kind of car I was looking for and very polite. Fast service and really just an exceptiona Incredible customer service. Fred was really detailed in the kind of car I was looking for and very polite. Fast service and really just an exceptional experience. More
Great Experience Experience was easy going, not pressured, salesman Fred was very patient and understanding as well as knowledgeable about the vehicles. Peter assisted Experience was easy going, not pressured, salesman Fred was very patient and understanding as well as knowledgeable about the vehicles. Peter assisted us as well in regard to price questions. Wonderful experience and would recommend to everyone More
great We are a return customer of Bill Stratton. Enjoyed working with him and would do it again. He worked with us in purchasing the car and in making su We are a return customer of Bill Stratton. Enjoyed working with him and would do it again. He worked with us in purchasing the car and in making sure we understood all the instruments. More
New Tucson Purchase We came to the dealership with one option in mind but after the first test drive changed our minds. Jean Branson our salesperson was very patient and We came to the dealership with one option in mind but after the first test drive changed our minds. Jean Branson our salesperson was very patient and informative as did a second test drive. She then worked very hard to accommodate our requests. We delayed offers from other dealerships to allow her to complete our request. She did an excellent job throughout the total sales process. More
Disappointed and Regretful that we still bought the car While we would recommend our salesperson (Kevin) again, we am no longer certain that we would recommend the dealership. Which is a change from the ex While we would recommend our salesperson (Kevin) again, we am no longer certain that we would recommend the dealership. Which is a change from the experience we had in 2011 when we purchased our first Hyundai Sonata from your dealership. The salesperson listened to what we did and did not want to do. However, the backoffice seems to be antiquated and needs to focus on what the customer says they want. An informed customer does not want or need the to follow the "checklist" approach that is used with most people. We also felt as though we were treated with bias (profiled) by the backoffice during this transaction. We could try to explain it, however this is not something tangible that you will be able to pinpoint. If you really are concerned about equal treatment of your customers, you should make some changes in management and educate your employees. Also, no one wants to deal with a manager who is not genuine (to put it nicely), so him stepping in to "save the day" was ridiculously orchestrated and we would have preferred to just have the salesperson deliver the good news. Once someone builds a rapport with you, you don't disrupt things by adding a stranger. More
Loving my new car Everyone there the day i got my car were super nice and helpful. Mr. Copeland was the employee that worked with me and he was great. He answered all m Everyone there the day i got my car were super nice and helpful. Mr. Copeland was the employee that worked with me and he was great. He answered all my questions to the best of his ability and I had a lot of questions. More
Excellent car sales experience Fantastic purchasing experience! Ask for salesman Fred. He's the best. Fred understood my desires and needs regarding the price and financing. Th Fantastic purchasing experience! Ask for salesman Fred. He's the best. Fred understood my desires and needs regarding the price and financing. The Geniuses Coup is my dream car. More