World Car Kia Hyundai South

Nothing was good about my buying experience and the salesperson would not return calls. They were very disorganized. The finance person, however, knew what he was doing. salesperson would not return calls. They were very disorganized. The finance person, however, knew what he was doing. More

I must say that I was extremely disappointed in our experience with World Car Kia recently. I’ve never experienced such a disorganized and slow auto dealer in my life. I was also dismayed at the fals experience with World Car Kia recently. I’ve never experienced such a disorganized and slow auto dealer in my life. I was also dismayed at the false advertising on the vehicle we bought and its condition. If I didn’t live 2.5 hours away and about to go in for heart surgery 4 days later, we would have wouldn’t have completed the purchase. This started out with a True Car listing on a NEW 2020 Sportage that showed the car with a dealer discount of $1,260 along with the Kia discount of $2000 and the Kia trade in allowance of $1500. The car was listed as NEW. In making an offer which matched their offer through True Car, we got a response back which removed the dealer discount and trade in allowance. Whoa, I should have stopped there. Next we check the dealer website and it showed a lesser dealer discount of around $650, along with the 2 Kia discounts on this NEW vehicle. With a few calls, we confirmed the pricing and decided to go ahead and made the trip to the facility the next day. Once we arrive, we met Manny who told us the car was a loaner for service with about 5,000 mile on it but it wasn’t there. xxx? I told him it was sitting out front and after looking he confirmed it was there. However, this supposedly new car was not new, but a loaner with 15,000+ miles on it and it was filthy. Boy, were we surprised that the vehicle was not new at all, after being advertised as such. While it was dirty inside and out, Manny said they would clean it up and we decided to have our trade appraised. Next came the trade in appraisal which took almost 2 hours. And then it comes in with some low ball amount that was almost $4000 under KBB and NADA values. We did the usual back and forth with the manager and finally came to an acceptable amount, yet still less than KBB or NADA. Oh yea, the advertised Kia trade allowance wasn’t available either since the car wasn’t new, it was a loaner. Hmmmm there goes another $1500. Another 2 hours goes by while they are working on the contract. Unbelievable. Finally, the finance person went through the numbers, we settled on the deal and signed the paperwork. Almost 5 hours into it, we now bought the car but were unable to leave since it was still being cleaned up. So, we went to dinner with the understanding the car would be ready when we got back. Upon returning, the car was sitting outside in the parking lot. We went in and the salesman handed us the key and said thanks. It was interesting that he didn’t take us out to the car to go over anything, and I quickly saw why. The wash and detail was pathetic at the least. And then I saw the large dent in the hood. Upon opening the hood, I was able to pop most of the dent out and decided that I’d take care of the rest of it when I got it home, 2.5 hours later. We left and drove back home. The next day, I was able to fix the dent which appeared to be caused by someone setting something on the hood while it was at the dealership. While working on the car, I decide to do a complete detail on it since we were giving it to my wife’s daughter. Along the way, we found 2 small cigarette burns in the driver’s seat, 2 in the drivers carpet, 2 more dents in the roof next to the driver’s door and a couple of clear coat scratches that I was able to buff out. The car hadn’t been detailed at all, just run through some quick wash and put out front. What started as a New Car sale ended up a completely dissatisfying experience on a Dealer loaner car. I recommend staying away from this dealership. More

This dealership will actively lie to you and your bank. First they will pull your credit even though you expressly tell them not to and that you have financing set. Then they cover that by lying about it b First they will pull your credit even though you expressly tell them not to and that you have financing set. Then they cover that by lying about it being a soft pull, then constantly make obstacles for you and your bank, refusing to even take a cashiers check, in hopes you do financing through them. These guys are also incompetent, they can't fill out a Purchase Order properly, delaying the bank sending in the cashiers check, making us drive 400 miles only to reject the check and again telling us to finance through them, saying its corporate policy about stamps. You guys aren't a lambo dealership, even they wouldn't show such hubris. Complete xxxxxxxx from top to bottom More

Worst Car Dealer I have ever dealt with. I was in the market to buy a Hybrid car/suv. I saw an ad on a 2017 Ford C Max Hybrid that World Car South had. I contacted them & made an appointment I was in the market to buy a Hybrid car/suv. I saw an ad on a 2017 Ford C Max Hybrid that World Car South had. I contacted them & made an appointment to look at. The salesman was helpful until the sale was completed. There were a couple of things that were to be taken care of by the dealer. The finance Dept were fantastic to deal with. After the sale, our salesman acted like he could care less. My problems began when I tried to get the items the dealer agreed to taken care of. I left numerous phone messages to the salesman with no response. Next I called the sales manager & finally had an appointment to have things taken care of. 1. License plate bracket. 2. Second programmed key. 3. Under dash cover. 4. Fuse box cover. I took the car in to the dealer. After waiting for a couple of hours, they said they had to take the car next door to the Ford dealer as they (World car) could not program the key. They were going to do this immediately when I got there. They didn’t want to pay the Ford dealer if they could do it themself. I spent hours waiting for this to get done. I spoke with the (non) service Mgr. What a worthless xxx. He ended up telling me to get out of the dealership. I told him to go to xxxx. I then contacted the GM (Hilton). I told him of the problems I had with the salesman, sales manager & service mgr. I told him with having problems with these different people, the problem lies with management. He said he would get me taken care of. He has failed three times call me when he said he would. He is great at apologizing. Just not great at taking care of a customer. The so called service manager should be fired & never work in anything service oriented. I am 68 years old & have purchased more cars than I can remember. This is the worst experience dealing with a car dealer I have ever had. I will not ever deal with anything to do with World Car. I even put a call in to the owner. Guess what? He never called me back. Do yourself a favor, deal with anyone else but World Car. Oh by the way, lifetime warranty. My car was a 2017 with less than 12,000 mi. No warranty. What a joke. More

No pressure I really felt relaxed, no pressure at all, great friendly staff it was a great experience. Was surprised of how smooth the deal too place. I really felt relaxed, no pressure at all, great friendly staff it was a great experience. Was surprised of how smooth the deal too place. More

Excellent I would definitely come back and purchase another vehicle at this dealership. The service was excellent and very friendly. Everything was done in a I would definitely come back and purchase another vehicle at this dealership. The service was excellent and very friendly. Everything was done in a timely manner and all questions were responded. More

Well they got me into a car We went in took 2 days got approved but was not given a package I had asked for and was told anything about it till we were signing papers and then we We went in took 2 days got approved but was not given a package I had asked for and was told anything about it till we were signing papers and then we were told we didn't qualify even after we were told we did. That made me very dissapointed that nobody made us aware of that situation. More

World Car Hyundai has been helpful to work with. I am still waiting on license and title paperwork - wasn't told when to expect that to arrive. has been helpful to work with. I am still waiting on license and title paperwork - wasn't told when to expect that to arrive. More

Bueno, Bonito y Barato Mrs. Lupe did an amazing job helping me find the perfect car... I have all the features possible right under 25K for a 2017 Sonata Sport.. Love it! Mrs. Lupe did an amazing job helping me find the perfect car... I have all the features possible right under 25K for a 2017 Sonata Sport.. Love it! More

Review My overall experience at World Car Hyundai was very satisfactory. I would buy another car from here. The only thing I didn't care for was the wait. My overall experience at World Car Hyundai was very satisfactory. I would buy another car from here. The only thing I didn't care for was the wait. Of course, this has happened at all other dealerships that I have bought from so I expected it. More