Woody's Automotive Group - Service Center

At first I was a bit offended - second tech did great I was running late and when I showed up I was made to feel like a real idiot. Gosh I was 15 minutes late and not sure if they could work me or not. I was running late and when I showed up I was made to feel like a real idiot. Gosh I was 15 minutes late and not sure if they could work me or not. I wanted to take the keys and just go some place else. But they did get me in and did the review. The second tech was very nice. Explained after two hours what they were doing and then about about half hour later they gave me a bid and charged me 60 bucks for diagnosis. Getting bids elsewhere but overall I was satisfied. More

Service Excellence!!! Quite possibly the most OUTSTANDING customer service I've ever experienced, today. The professionalism began with my call to Service Department, late Quite possibly the most OUTSTANDING customer service I've ever experienced, today. The professionalism began with my call to Service Department, late yesterday afternoon. I spoke with Tucker. From the beginning of the call, to the end, Tucker's upbeat tone, professional telephone etiquette, and eagerness to accommodate my request, far exceeded not only my expectations, but also, all other notable positive customer service interactions of which I have encountered as a consumer. Upon entering the facility today, Tucker greeted me (by name) with a genuine smile, eye contact, and offered opportunity for questions or comments I might have, prior to notifying technician to begin the service. Aaron was also present upon my entrance, and offered the same sincere greeting: and pleasantly engaged in a brief acquaintance exchange of conversation. Both gentlemen displayed an excellence in providing patrons with top-notch service, which, most certainly, ensures ultimate customer satisfaction and return business. Model employees of which any employer would be grateful to have on their team. I feel the service technician was thorough and speedy with the routine service maintenance of my vehicle; offering information and advice for making certain I achieve the best performance and longevity attainable for the life of my SUV. Would highly recommend Woody's Service Department to those whom understand the importance of quality vehicle maintenance and appreciate knowledgable, professional, and courteous customer service. More

Couldn't ask for a better dealer in the United States! I must say that Tucker was very polite and let me have it point blank! Very to the point and honest. The technician RJ had a very broad knowledge of w I must say that Tucker was very polite and let me have it point blank! Very to the point and honest. The technician RJ had a very broad knowledge of what was going on with my vehicle. It was fixed right the first time while I was waiting! I have been to other dealers in the past and it took weeks to get fixed right after numerous returns. RJ the technician is by far the best there at woody's and Tucker was great to deal with! More

Service Great customer service! I came in to have my car inspected, dropped my car off, and they even gave me a ride back to work. Better yet, after they were Great customer service! I came in to have my car inspected, dropped my car off, and they even gave me a ride back to work. Better yet, after they were done with my car they brought it back to my work! Would definitely recommend to friends and family! More

Awesome sevice Amazing service the whole time I was there!!! Felt like I had to wait forever but the amazing, friendly customer service totally makes up for it :) Amazing service the whole time I was there!!! Felt like I had to wait forever but the amazing, friendly customer service totally makes up for it :) More

Replacement of faulty ignition switch. Tucker Perkins set my wife up with a rental and the repairs on the Jeep were done in just a few hours. Thank you, Woodys! Tucker Perkins set my wife up with a rental and the repairs on the Jeep were done in just a few hours. Thank you, Woodys! More

Great Customer Service Went in to get an oil change and came out with a 2-year oil change contract. Great money saver. Best customer service I have experienced at an automot Went in to get an oil change and came out with a 2-year oil change contract. Great money saver. Best customer service I have experienced at an automotive shop. Very friendly and professional. I definitely will be back and telling my friends and family about my experience. More

Best experience ever Deryck was awesome took care of problem and always had Aaron or someone call and keep you informed before they did any repairs to get our permission. Deryck was awesome took care of problem and always had Aaron or someone call and keep you informed before they did any repairs to get our permission. Great place to get service or buy a vehicle would recommend Woody's to anyone you won't be sorry . Howard More

very good They do good work at the service dept.and was very friendy.They did the work faster then they said would take. They ask if I needed anything. They do good work at the service dept.and was very friendy.They did the work faster then they said would take. They ask if I needed anything. More