Woody's Automotive Group - Service Center

Great service in the service department. I brought my Jeep Grand Cherokee in to have a factory reciever hitch installed and the service department did a great job in the service department. I brought my Jeep Grand Cherokee in to have a factory reciever hitch installed and the service department did a great job looks just like original like it came straight from the factory. Thank you Deryck and the whole gang in service department. Howard Robertson More

repair of bad ball joint I bought a 2010 Dodge Grand Caravan. Scott Cooper was the salesman. What a pleasure it was to work with a man who sincerely wanted to be helpful. We I bought a 2010 Dodge Grand Caravan. Scott Cooper was the salesman. What a pleasure it was to work with a man who sincerely wanted to be helpful. We loved the van and the low pressure sales atmosphere. When I took it to my mechanic to have an all wheel alignment he said the left-front, lower ball-joint would not pass the motor vehicle safety inspection. When I contacted the dealership, Guy Vanderlinden said to bring it up and they would look at it. When I arrived I was greeted by Deryck Koenig in the service department. He looked at the bad ball-joint, replaced it, and did a four wheel alignment in less than 90 minutes. Guess what? No charge! Bob K. and Kelsea W. were great to work with as well. They DO deserve a five-star rating. It is nice to be treated with respect and to deal with a dealership with such integrity, and great people working together to let that integrity be seen. Thanks to you all! More

I only have my truck serviced at Woody's Derek and Kelsey have great customer service skills. I don't think I could find a better place to take care of my truck. With only seeing his customer Derek and Kelsey have great customer service skills. I don't think I could find a better place to take care of my truck. With only seeing his customers between oil changes Derek remembers them and makes sure they are taken care of. More

Breakdown while traveling through Our van started experiencing some engine issues while traveling through the area, We pulled in unannounced. The entire staff was very helpful and unde Our van started experiencing some engine issues while traveling through the area, We pulled in unannounced. The entire staff was very helpful and understanding. Got us in for a diagnosis within an hour. Had the problem identified and repaired in a total of 3 hours. Excellent service from Deryck K, Bob H, Kelsea W. and the technicans. More

Service Department I have bought three trucks from them and I use the service department has always got me in and took really good care of me! Price is right!!! It's har I have bought three trucks from them and I use the service department has always got me in and took really good care of me! Price is right!!! It's hard to find people that take pride in their work and I never have any worries! Thank you More

Caring service from the first call!!!!!! Bob was very helpful in fixing my problem. He went above and beyond his service duty. I didn't buy the car from them, but that didn't matter. He che Bob was very helpful in fixing my problem. He went above and beyond his service duty. I didn't buy the car from them, but that didn't matter. He checked my warranty and called to get everything fixed and covered. It was a great experience. They have all of my future business. Thanks Woody's!!!!! A big thank you to Bob... More

In and Out I went in expecting to have to set a return appointment to have my vehicle checked and to my surprise they completed what I needed done in less than 3 I went in expecting to have to set a return appointment to have my vehicle checked and to my surprise they completed what I needed done in less than 30 minutes. Bob was very helpful and eager to assist. More

Routine service review I made an appt for routine oil change. I also needed a tire replaced. I came in with the spare on and blown tire in the back. The service was great. E I made an appt for routine oil change. I also needed a tire replaced. I came in with the spare on and blown tire in the back. The service was great. Everyone was very nice and friendly. After picking my truck up I noticed the new was on but hub cap not put back on. The spare tire was thrown back in back not rehung under the truck. Also the tire pressure indicator was still on from not resetting the system after replacing. I turned around and went back and they did put the hub cap on and did fix the indicator. I still had to put the spare back under the truck when I got home. Overall the service was good. People were great but I would have really expected the job to be finished. I wouldn't have complained but it was just enough of the little things to not make it "excellent" service. More

Service Great customer service Great attitude with customers any work that that needs to be done call before repair, very much appreciated Thanks for the p Great customer service Great attitude with customers any work that that needs to be done call before repair, very much appreciated Thanks for the phone call More

Warrenty work and service My experience with the service department has been exceptional. I travel for work and when I call for service Deryck does his best to accommodate my s My experience with the service department has been exceptional. I travel for work and when I call for service Deryck does his best to accommodate my schedule. Even when I call with questions time is taken to insure that correct answer is given.They go above and beyond especially with my schedule. More