Woody's Automotive Group

Wasted 2hr drive, Deceptive Advertising I saw a 2005 Honda Civic for sale on Woody's website. I emailed Polly a couple times about the vehicle and their price. At no time on thier listing pa I saw a 2005 Honda Civic for sale on Woody's website. I emailed Polly a couple times about the vehicle and their price. At no time on thier listing page, or in any email was it mentioned that the vehicle had a salvage/rebuilt title. I decided that I wanted to buy this car and got up at 6am to drive the 2 hours to get there and start the process. Upon arrival I asked to speak with Polly since she was the one that emailed with me. I told her which vehicle I was there to see and she immediatley stated "oh, the one with the salvage title" I asked what she meant and she said that vehicle had a salvage title. I was a little taken aback by this as it had never been mentioned before. Polly said she wanted to go and check to make sure she was correct about the title. Before she got up to go and do that she looked an me and in a very polite voice told me that if i had called she would have told me about the title and would have checked to see if the car was still for sale and how it was monday morning and it might have sold over the weekend. I was getting scolded and being told it was my fault that I didn't know about the title. I have a very short fuse, trying to not lose my temper I turned to leave, Polly called after me. I have no idea what she said but the tone of voice pushed me over the edge. I turned back and exploded that I didn't drive 2 hours first thing in the morning just to be lectured about what I should have done and how it was my fault I didnt know about the title. I'm sorry to say that they hide if it is a clean title or not by saying there is a like to the vehicle report on the listing but they don't actually say its a bad title on the listing. I also can't believe that someone in the sales industry would lecture a possible customer on anything. That does not sell cars. I won't be taking that drive again, I don't care if they are giving cars away. I also won't be reccomending anyone else make the drive either. Never know what else they are hiding until you have driven from a long way away to get to them and feel stuck. More

BIG THANKS!! First, they were very helpful... and they worked hard to make the deal smooth. All worked past normal business hours for my new purchase!! Thanks Pol First, they were very helpful... and they worked hard to make the deal smooth. All worked past normal business hours for my new purchase!! Thanks Polly, Neva and Scott for all your help...Would do business again for sure!!! Polly filled my tank to get back home...WOW! Blessings to all, Rafe Phipps More

A pleasure to deal with.. Had the pleasure of working with Jeff Henderson through my car buying experience at Woody's & I was truly WoW'ed, Jeff was very quick to respond to an Had the pleasure of working with Jeff Henderson through my car buying experience at Woody's & I was truly WoW'ed, Jeff was very quick to respond to any questions or concerns I had which was important to me, especially since I was driving about 3 hours from Iowa to come purchase a car I had never seen in person. Everything was great, they were able to get me a great rate on my Infiniti G35 and at the end of the day I would most definitely do it again. Thanks again Jeff & thank you Woody's. Fair prices, honest people & a great selection. A++ More

Customer Excellent salesperson! Always very helpful to answer my questions. We ate time for test drive & car was waiting. From test drive to switching licen Excellent salesperson! Always very helpful to answer my questions. We ate time for test drive & car was waiting. From test drive to switching license plates was less than 45 minutes. Got price I wanted for my trade-in. Awesome experience!! More

They lie to make a sale Not even two months ago I found a Subaru at woody's that I wanted to look into. The price was fair for the vehicle displayed. I live 3 hours away and Not even two months ago I found a Subaru at woody's that I wanted to look into. The price was fair for the vehicle displayed. I live 3 hours away and didn't have a vehicle to go test drive. I took Andy's word that the car had no problems and was told that if I put $500 down, they could hold it for me until I was able to make it to test drive and then until I received my tax return to put another $3500 as down. I get a phone call saying that the car had been damaged since the photo. When I tried negotiating I was told they would only deduct the price of the damage if I bought the extra insurance they offer. I got upset and told him that I would not purchase it at the original stated price. He agreed to bring it down some and even bring down my interest rate. I thought it was a good deal and put the $500 down. When I arrived, everything seemed fine with the vehicle. I asked if there were any engine problems and if the brakes were fine. He said their team checked it and it cleared. I purchased the vehicle and was very happy, until I arrived to my home. I decided to check the oil just for safe measure and it was completely dry! I called them to tell them and all he had to say was, "well I'm sorry to hear that." Just yesterday I went to have my brakes checked because of some scratching sound. The mechanic told me my pads AND rotors are shot. I have a 4 month old, I purchased this vehicle because I needed something safe to drive him around in. Selling someone a vehicle with no oil and bad brakes while they have a child there right in front of you should never happen. Very unhappy with Woody's Automotive. More

Amazing Experience Jeff Henderson and the team at Woody's were the most friendly and helpful car sales staff I have ever dealt with. They delivered my truck 8 hours away Jeff Henderson and the team at Woody's were the most friendly and helpful car sales staff I have ever dealt with. They delivered my truck 8 hours away and picked my trade up. The deliver drivers were very nice and helpful and overall I could not have asked for a better experience. Hands down the best car dealer I have ever dealt with. If you want to buy a vehicle from someone who will treat you like a friend, buy it from Jeff Henderson. Again I really appreciated him and the overall staff and the willing to drive 8 hours and bring me my truck. Thanks Brandon More

I really liked Woody's low price/no haggle policies. This made the experience a very easy one. Scott Cooper busted his tail to take care of me as well as the other customers he was working with. The This made the experience a very easy one. Scott Cooper busted his tail to take care of me as well as the other customers he was working with. The guy absolutely did not stop working. There was no pressure; it really seemed like they were in the deal to make it a good experience for me and end the transaction with me leaving happy, not feeling like I had been swindled. I reasearched it out thoroughly before hand, and the only prices better for like vehicle model, age, and mileage had salvage or flood titles. Everyone I talked to there was friendly. It was the best experience I have had purchasing a car to date. More

Woody's has a great website, huge inventory, and fair prices. We have trusted Jeff Henderson and Woody's for twenty years. You'll agree. prices. We have trusted Jeff Henderson and Woody's for twenty years. You'll agree. More

We had been looking for a Dodge Nitro and found 2 on line at Woody's. We had not planned on actually acquiring the car that day, but we found the Nitro we loved. Also, we were offered a great trade-in deal a at Woody's. We had not planned on actually acquiring the car that day, but we found the Nitro we loved. Also, we were offered a great trade-in deal and payments that were with-in our budget. Scot (Scoop) Cooper worked very hard to get us the best deal. Also, the other employees we worked with were friendly, respectful, and helpful. More

It was a pleasure being with Andy Perkins, my salesman, and Deanna the business person with whom I worked. Both were pleasant, professional and experienced. Andy was so enjoyable, and he treated my family and Deanna the business person with whom I worked. Both were pleasant, professional and experienced. Andy was so enjoyable, and he treated my family and me so nicely. My car buying experience was made seamless because of Andy and Deanna. Their prices were reasonable, and that is why I traveled four hours to buy my car there. I definitely would recommend buying a vehicle from Woody's Automotive! More