Woody's Automotive Group

WORTH THE DRIVE Being on the South side of Kansas City, I was apprehensive about driving close to 3 hours to Chillicothe MO. However, having searched wowwoodys.com a Being on the South side of Kansas City, I was apprehensive about driving close to 3 hours to Chillicothe MO. However, having searched wowwoodys.com and noticing they had such a HUGE selection, priced right, I decided to give them a call. I spoke with Cory Huffman who was great. I asked them for a trade value over the phone. They told me that they could give me a value subject to a shop inspection, but that the best way to this was to make the drive with my trade so they could give me an accurate number. I thought about it for a few days. The deals looked so inviting! Looking at their site again, I noticed they advertised 10 acres of cars of all models and the pics looked massive. It was true. I would recommend the drive just to see all the different cars and trucks they carry. Their reviews were very positive too...in fact the only negative reviews I saw appeared to be misunderstandings or on older cars. I had heard really positive things on the street. I had to go! I was so glad I made the trip. Cory treated me so professionally. I had decided that if they could give me the same book value they were selling theirs at that I would trade. When I arrived I asked them to come down on the price of theirs. They explained that they always post the best price up front. I truly respect that. I didn't figure they would lower their price because they were already priced way less than others. They actually gave me 1000 under book value on trade, but theirs was priced 2000 UNDER the same book value. I was so happy because other dealers had given me the same trade value but had theirs priced 2000 over book value. I came out 4000.00 better off. The price and selection convinced me to drive, but the way I was treated will keep me coming back even if I don't save 4000. The people were all so friendly and professional. I will be buying another vehicle for my son for college soon and you can bet I will make the drive. More

Horrible, awful, dishonest and disappointing I contacted this dealership because they had an awesome price on a vehicle I was looking for. They advertised on Cars.com AND on their website a 2013 I contacted this dealership because they had an awesome price on a vehicle I was looking for. They advertised on Cars.com AND on their website a 2013 Ford Escape, their stock number 13D145 for $17,945. I contacted Polly and she informed me that Woody's was a one price dealership. After all the inspections were complete, etc. they took my financing information to see if they could obtain a better deal than what I had received. Polly informed me that I was approved and my payments would be $xxx.xx per month. I questioned the amount, and she stated, well the purchase price is $20,995 over 60 months, etc is how you get to your payment amount. I informed her at that point that the website stated $17,945 for the vehicle. Her GM then called me and told me to "prove it". I saw the correct price, my friend saw the correct price, even my coworkers saw the correct price ($17,945). I had wished I printed out the proof, but I did not. I saved the favorite on Cars.com, and the dealership changed the Cars.com listing as well as their website before contacting me back. He got very belligerent with me and in the end told me he would not sell the car for that price. I am certain that their thinking was I would "roll over" and take the car even with the higher price. I was planning to travel from Chicago to Kansas City to purchase this vehicle. In my opinion, it is a horrible way to do business. The GOOD part is I found a car elsewhere, closer to my home, for an awesome price, at a reputable dealership that truly cares about their customers. I would strongly suggest that anyone looking for a vehicle exclude Woody's from their dealership list. By the way, they still have the car on their lot today. They have had it almost a year. More

Wasted 2hr drive, Deceptive Advertising I saw a 2005 Honda Civic for sale on Woody's website. I emailed Polly a couple times about the vehicle and their price. At no time on thier listing pa I saw a 2005 Honda Civic for sale on Woody's website. I emailed Polly a couple times about the vehicle and their price. At no time on thier listing page, or in any email was it mentioned that the vehicle had a salvage/rebuilt title. I decided that I wanted to buy this car and got up at 6am to drive the 2 hours to get there and start the process. Upon arrival I asked to speak with Polly since she was the one that emailed with me. I told her which vehicle I was there to see and she immediatley stated "oh, the one with the salvage title" I asked what she meant and she said that vehicle had a salvage title. I was a little taken aback by this as it had never been mentioned before. Polly said she wanted to go and check to make sure she was correct about the title. Before she got up to go and do that she looked an me and in a very polite voice told me that if i had called she would have told me about the title and would have checked to see if the car was still for sale and how it was monday morning and it might have sold over the weekend. I was getting scolded and being told it was my fault that I didn't know about the title. I have a very short fuse, trying to not lose my temper I turned to leave, Polly called after me. I have no idea what she said but the tone of voice pushed me over the edge. I turned back and exploded that I didn't drive 2 hours first thing in the morning just to be lectured about what I should have done and how it was my fault I didnt know about the title. I'm sorry to say that they hide if it is a clean title or not by saying there is a like to the vehicle report on the listing but they don't actually say its a bad title on the listing. I also can't believe that someone in the sales industry would lecture a possible customer on anything. That does not sell cars. I won't be taking that drive again, I don't care if they are giving cars away. I also won't be reccomending anyone else make the drive either. Never know what else they are hiding until you have driven from a long way away to get to them and feel stuck. More

BIG THANKS!! First, they were very helpful... and they worked hard to make the deal smooth. All worked past normal business hours for my new purchase!! Thanks Pol First, they were very helpful... and they worked hard to make the deal smooth. All worked past normal business hours for my new purchase!! Thanks Polly, Neva and Scott for all your help...Would do business again for sure!!! Polly filled my tank to get back home...WOW! Blessings to all, Rafe Phipps More

A pleasure to deal with.. Had the pleasure of working with Jeff Henderson through my car buying experience at Woody's & I was truly WoW'ed, Jeff was very quick to respond to an Had the pleasure of working with Jeff Henderson through my car buying experience at Woody's & I was truly WoW'ed, Jeff was very quick to respond to any questions or concerns I had which was important to me, especially since I was driving about 3 hours from Iowa to come purchase a car I had never seen in person. Everything was great, they were able to get me a great rate on my Infiniti G35 and at the end of the day I would most definitely do it again. Thanks again Jeff & thank you Woody's. Fair prices, honest people & a great selection. A++ More

Customer Excellent salesperson! Always very helpful to answer my questions. We ate time for test drive & car was waiting. From test drive to switching licen Excellent salesperson! Always very helpful to answer my questions. We ate time for test drive & car was waiting. From test drive to switching license plates was less than 45 minutes. Got price I wanted for my trade-in. Awesome experience!! More

They lie to make a sale Not even two months ago I found a Subaru at woody's that I wanted to look into. The price was fair for the vehicle displayed. I live 3 hours away and Not even two months ago I found a Subaru at woody's that I wanted to look into. The price was fair for the vehicle displayed. I live 3 hours away and didn't have a vehicle to go test drive. I took Andy's word that the car had no problems and was told that if I put $500 down, they could hold it for me until I was able to make it to test drive and then until I received my tax return to put another $3500 as down. I get a phone call saying that the car had been damaged since the photo. When I tried negotiating I was told they would only deduct the price of the damage if I bought the extra insurance they offer. I got upset and told him that I would not purchase it at the original stated price. He agreed to bring it down some and even bring down my interest rate. I thought it was a good deal and put the $500 down. When I arrived, everything seemed fine with the vehicle. I asked if there were any engine problems and if the brakes were fine. He said their team checked it and it cleared. I purchased the vehicle and was very happy, until I arrived to my home. I decided to check the oil just for safe measure and it was completely dry! I called them to tell them and all he had to say was, "well I'm sorry to hear that." Just yesterday I went to have my brakes checked because of some scratching sound. The mechanic told me my pads AND rotors are shot. I have a 4 month old, I purchased this vehicle because I needed something safe to drive him around in. Selling someone a vehicle with no oil and bad brakes while they have a child there right in front of you should never happen. Very unhappy with Woody's Automotive. More

Amazing Experience Jeff Henderson and the team at Woody's were the most friendly and helpful car sales staff I have ever dealt with. They delivered my truck 8 hours away Jeff Henderson and the team at Woody's were the most friendly and helpful car sales staff I have ever dealt with. They delivered my truck 8 hours away and picked my trade up. The deliver drivers were very nice and helpful and overall I could not have asked for a better experience. Hands down the best car dealer I have ever dealt with. If you want to buy a vehicle from someone who will treat you like a friend, buy it from Jeff Henderson. Again I really appreciated him and the overall staff and the willing to drive 8 hours and bring me my truck. Thanks Brandon More

I really liked Woody's low price/no haggle policies. This made the experience a very easy one. Scott Cooper busted his tail to take care of me as well as the other customers he was working with. The This made the experience a very easy one. Scott Cooper busted his tail to take care of me as well as the other customers he was working with. The guy absolutely did not stop working. There was no pressure; it really seemed like they were in the deal to make it a good experience for me and end the transaction with me leaving happy, not feeling like I had been swindled. I reasearched it out thoroughly before hand, and the only prices better for like vehicle model, age, and mileage had salvage or flood titles. Everyone I talked to there was friendly. It was the best experience I have had purchasing a car to date. More

Woody's has a great website, huge inventory, and fair prices. We have trusted Jeff Henderson and Woody's for twenty years. You'll agree. prices. We have trusted Jeff Henderson and Woody's for twenty years. You'll agree. More