Woody's Automotive Group

A simple way to do business I already knew which vehicle I was interested in. Polly and Neva had it ready for me when I got there. The financing and payment arrangement was simpl I already knew which vehicle I was interested in. Polly and Neva had it ready for me when I got there. The financing and payment arrangement was simple and done very promptly. I didn't have a lot of waiting time. There were no surprise expenses or additional costs. Basically what I saw is exactly what I got. I will also note that in an office with this much activity, Polly and Neva as well as the financing staff made me a priority. That says a lot. More

Great buying experience Fair price for the car purchased and the trade. No hassle. Despite being a very busy weekend, the paperwork was completed quicker than other dealers Fair price for the car purchased and the trade. No hassle. Despite being a very busy weekend, the paperwork was completed quicker than other dealerships we have dealt with in the past. More

Service Excellence!!! Quite possibly the most OUTSTANDING customer service I've ever experienced, today. The professionalism began with my call to Service Department, late Quite possibly the most OUTSTANDING customer service I've ever experienced, today. The professionalism began with my call to Service Department, late yesterday afternoon. I spoke with Tucker. From the beginning of the call, to the end, Tucker's upbeat tone, professional telephone etiquette, and eagerness to accommodate my request, far exceeded not only my expectations, but also, all other notable positive customer service interactions of which I have encountered as a consumer. Upon entering the facility today, Tucker greeted me (by name) with a genuine smile, eye contact, and offered opportunity for questions or comments I might have, prior to notifying technician to begin the service. Aaron was also present upon my entrance, and offered the same sincere greeting: and pleasantly engaged in a brief acquaintance exchange of conversation. Both gentlemen displayed an excellence in providing patrons with top-notch service, which, most certainly, ensures ultimate customer satisfaction and return business. Model employees of which any employer would be grateful to have on their team. I feel the service technician was thorough and speedy with the routine service maintenance of my vehicle; offering information and advice for making certain I achieve the best performance and longevity attainable for the life of my SUV. Would highly recommend Woody's Service Department to those whom understand the importance of quality vehicle maintenance and appreciate knowledgable, professional, and courteous customer service. More

Couldn't ask for a better dealer in the United States! I must say that Tucker was very polite and let me have it point blank! Very to the point and honest. The technician RJ had a very broad knowledge of w I must say that Tucker was very polite and let me have it point blank! Very to the point and honest. The technician RJ had a very broad knowledge of what was going on with my vehicle. It was fixed right the first time while I was waiting! I have been to other dealers in the past and it took weeks to get fixed right after numerous returns. RJ the technician is by far the best there at woody's and Tucker was great to deal with! More

2014 Ram Great experience working with Polly and Neva would recommend to anyone looking for a vehicle . I worked in the car business and was treated like I t Great experience working with Polly and Neva would recommend to anyone looking for a vehicle . I worked in the car business and was treated like I treated my customers years ago thanks again Polly and Neva More

Service Great customer service! I came in to have my car inspected, dropped my car off, and they even gave me a ride back to work. Better yet, after they were Great customer service! I came in to have my car inspected, dropped my car off, and they even gave me a ride back to work. Better yet, after they were done with my car they brought it back to my work! Would definitely recommend to friends and family! More

Very pleased When I buy my next Vehicle I'm going there. It was great experience, I already told a friend about the friendliness about the people in the dealershi When I buy my next Vehicle I'm going there. It was great experience, I already told a friend about the friendliness about the people in the dealership. More

Awesome sevice Amazing service the whole time I was there!!! Felt like I had to wait forever but the amazing, friendly customer service totally makes up for it :) Amazing service the whole time I was there!!! Felt like I had to wait forever but the amazing, friendly customer service totally makes up for it :) More

Replacement of faulty ignition switch. Tucker Perkins set my wife up with a rental and the repairs on the Jeep were done in just a few hours. Thank you, Woodys! Tucker Perkins set my wife up with a rental and the repairs on the Jeep were done in just a few hours. Thank you, Woodys! More

Go see SCOOP Great guy, makes you feel appreciated. Best trade in value and price on vehicle I purchased. This is my third vehicle purchase from Scott and each one Great guy, makes you feel appreciated. Best trade in value and price on vehicle I purchased. This is my third vehicle purchase from Scott and each one has been great. More