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Woody Buick GMC of Naperville

Naperville, IL

4.9
456 Reviews
Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state. Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience. We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget. In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service. We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did. Our Values At Woody Buick GMC, we believe in the following values: • Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle. • Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers. • Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs. • Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community. We're here to help you make the best decision for your automotive needs. Contact us today to learn more.
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1585 W Ogden Ave

Naperville, IL

60540

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Showing 456 reviews

October 02, 2024

The whole experience was great from the beginning to the end. Straight forward and actually quick. Thanks dell at the team at Woody. More

by Mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Kegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Woody Buick GMC of Naperville responded

Great news, Mitch! Our Sales Team here at Woody Buick GMC of Naperville are always committed to going above and beyond to make every purchase seamless. Your feedback about Dell’s service lets us know we're delivering on our promise of a superior car-buying experience. Thank you for your business and congratulations on your new GMC!

October 01, 2024

How lucky I was that Rogelio was my sales consultant. He kept in touch respectfully and earned my business the right way. Customer service was fantastic. He’s your guy to help you get the best deal! More

by Jdalesandro4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Woody Buick GMC of Naperville responded

Thank you for sharing your wonderful experience with us, Jdalesandro4! We're thrilled to hear that Rogelio provided fantastic customer service and earned your business with his professionalism. We'll be sure to pass along your kind feedback to him. Congratulations on your new Buick and we look forward to assisting you again in the future!

September 30, 2024

Jose was really helpful on helping me find a car. Totally recommend Jose when finding a car !! More

by m.ramossss28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Woody Buick GMC of Naperville responded

That’s awesome and thank you for your recommendation, m.ramossss28! We are very happy to hear you’ve had a positive car-buying experience with Jose! At Woody Buick GMC of Naperville we always want our customers to feel guided in the right direction and beyond satisfied with their purchases! We hope you never hesitate to reach out should you need future automotive assistance!

September 30, 2024

Very helpful Dave Dickey and Jose Lopez helped me get into the vehicle I wanted. More

by jimmytjeerdema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Dickey, Jose Lopez, Matt
Oct 01, 2024 -

Woody Buick GMC of Naperville responded

Thank you, Jimmy, it's a team effort here and we're so happy to hear that Dave and Jose did a great job getting you into your dream GMC. Welcome to our Woody Buick GMC of Naperville family and we look forward to assisting you for many more years to come! Drive safe and feel free to reach out!

September 30, 2024

jose attended me with the upmost customer service i have ever received he was so attentive to detail and was able to answer all my question he is the best salesman i’ve encountered. More

by msandoval282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Woody Buick GMC of Naperville responded

Thank you for sharing your wonderful review, MSandoval282! Jose is one of the best in the business and we are so thrilled to see that you had the chance to work with him! We wish you safe travels and congratulations on your new GMC!

September 30, 2024

I loved every minute of my experience purchasing my very first car. He was very helpful as well very attentive! Answer all my questions, very pleasant man! More

by alexandraj.palacios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Woody Buick GMC of Naperville responded

Alexandra, buying a new car is an important decision, and we can't thank you enough for choosing Woody Buick GMC of Naperville to help guide you through it! We are happy to hear that you got exactly what you wanted out of your car-buying experience with Jose. We wish you safe travels in your new GMC and look forward to seeing you again soon!

September 28, 2024

Amazing experience and service. Everything was great. The customer service is 100% recomendable and aceptable. More

by giovanni Fuente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vinhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Woody Buick GMC of Naperville responded

Congratulations on your new GMC, Mike! We understand how important it is for our customers to find the right vehicle for them and we are so happy that Rogelio took such good care of you. Please let him know if you have any questions about the features, these new cars are computers on wheels! Thank you for choosing Woody Buick GMC of Naperville and we look forward to seeing you soon. Drive safe!

September 27, 2024

Rogelio was a joy to work with. He either got lucky on the find of my vehicle or he had his game on. I will lean toward the latter with a little luck. Good man and he carried himse More

by Mike Dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vinhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Woody Buick GMC of Naperville responded

Congratulations on your new GMC, Mike! We understand how important it is for our customers to find the right vehicle for them and we are so happy that Rogelio took such good care of you. Please let him know if you have any questions about the features, these new cars are computers on wheels! Thank you for choosing Woody Buick GMC of Naperville and we look forward to seeing you soon. Drive safe!

September 25, 2024

I would steer clear of Mr. Newcomb as he is a very rude and unprofessional salesperson. He yelled across the parking lot from the front door of the dealership at myself and my More

by Unhappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Newcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Woody Buick GMC of Naperville responded

Thank you for bringing this to our attention. We apologize for the way you and your mother were treated during your recent visit to our dealership. This is not the level of service we strive to provide, and we are disappointed to hear that your experience was anything less than positive. Please be assured that we will address this matter with our team to ensure this does not happen again. We always aim to provide a welcoming and respectful environment for all of our customers. We value your business and would like the opportunity to make things right.

Sep 26, 2024 -

Woody Buick GMC of Naperville responded

Thank you for bringing this to our attention. We apologize for the way you and your mother were treated during your recent visit to our dealership. This is not the level of service we strive to provide, and we are disappointed to hear that your experience was anything less than positive. Please be assured that we will address this matter with our team to ensure this does not happen again. We always aim to provide a welcoming and respectful environment for all of our customers. We value your business and would like the opportunity to make things right.

September 25, 2024

Exceptional. Rogelio was very professional. He was outstanding and very knowledgeable. This was the best out of state sale I could have ever imagined. More

by hillrm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Vieceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Woody Buick GMC of Naperville responded

Hillrm, it’s very uplifting to know that Rogelio made a positive impact during your out of state car purchase. It’s always been Woody Buick GMC of Naperville's motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome day!

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