Woody Buick GMC of Naperville

My mom refer me to buy my car with Tim Eddy. Had a great experience buying my used car with Tim Eddy my salesman. Was very nice courteous and very patient. I will refer everyone I know to Tim Had a great experience buying my used car with Tim Eddy my salesman. Was very nice courteous and very patient. I will refer everyone I know to Tim Eddy. Thanks Adam Dowd More

Sales experience was simple, easy, straightforward . Phil Parker ensured the Yukon I ordered was what I wanted, no extras or anything missing. He provided timely updates and made sure delivery was flawl Phil Parker ensured the Yukon I ordered was what I wanted, no extras or anything missing. He provided timely updates and made sure delivery was flawless! More

Always a great experience with Phil Parker! He has been along time salesmen for me and my company, and now for my moms new Envision. You can not get a better deal any where else. He has been along time salesmen for me and my company, and now for my moms new Envision. You can not get a better deal any where else. Thanks, Tony More

We have been loyal customers of Woody for many years. We have either bought or leased 14 cars from them. From their wonderful service on the cars, to their treatment of customers, they are spot on. Ge We have either bought or leased 14 cars from them. From their wonderful service on the cars, to their treatment of customers, they are spot on. Gene Barb has been our sales guy for our last 12 cars. He knows what we want and works to get it for us. He is friendly and cares about his customers. Highly recommend Woody Buick and Gene! More

Woody rules! Top notch sales and service, we have been buying from them exclusively for well over a decade. I just leased two new cars from them this week - great Top notch sales and service, we have been buying from them exclusively for well over a decade. I just leased two new cars from them this week - great job by Gene Babb, Will, and the entire team! More

NEED TO GIVE A+ REVIEW 1ST TIME FOR ME TO TAKE THE TIME FOR THIS. ON MY PURCHASE OF 2019 GMC TERRAIN. MY SALES MAN TIM EDDY HIS SERVICE AND KNOWLEDGE MADE ME FEEL LIKE I WAS AT HOME. TIM EDDY VERY COURTES FOR THIS. ON MY PURCHASE OF 2019 GMC TERRAIN. MY SALES MAN TIM EDDY HIS SERVICE AND KNOWLEDGE MADE ME FEEL LIKE I WAS AT HOME. TIM EDDY VERY COURTESY AND POLITE AND HELPFUL. AND VERY FUNNY 1ST TIME I FELT COMFORTABLE PURCHASING ANOTHER CAR. THANKS TIM EDDY, KIMBERLY More

TIM EDDY MY SALES MAN FOR MY 2019 GMAC TERRAIN HE WAS EXCELLENT! FUNNY COURTESY HELPFUL KNOWLEDGEABLE. I WILL HAVE MY FRIENDS AND FAMILY REQUEST HIM AS SALESMAN AND BUY THEIR NEXT CAR FROM HIM @ WOODY BU EXCELLENT! FUNNY COURTESY HELPFUL KNOWLEDGEABLE. I WILL HAVE MY FRIENDS AND FAMILY REQUEST HIM AS SALESMAN AND BUY THEIR NEXT CAR FROM HIM @ WOODY BUICK GMC IN NAPERVILLE IL THANKS KIMBERLY More

Phil was great and helped us with all of our needs. He was very professional He was very professional More

WARNING We agreed on a price last night, confirmed we would purchase it this morning with the Mario, the sales manager after he visually checked a couple of things for us. We offered to sign and return t would purchase it this morning with the Mario, the sales manager after he visually checked a couple of things for us. We offered to sign and return the contract and give him $3000 via credit card as we couldn't get an appt. at our bank to wire the money until after lunch. He declined the $3000 and contract and said to just wire the balance less $3000 and he would charge our card when we get there. We booked flights from NC, hotels, added the VIN to our auto insurance and put the wire transfer in motion. We then got a text from the used car manager, Matt, that said he just got into work and the car had sold. Thinking he had seen it marked as sold as it was sold to us by the sales manager, my husband called to explain yes, it's sold to us and told him we had confirmed everything with the sales manager. Cut to tonight - Woody has our money via wire transfer, has sold the car to someone else, sales manager only makes excuses and used car sales manager hasn't been heard from since. Now we are dealing with Buick/GM corporate customer service to get our money back, not to mention the $ we are out for flights. Even Sean Greatrex, Regional Sales manager, offered excuses and the only resolution was if we don't get our money back soon, we can call him back. To say we are shocked is an understatement. My husband and I have bought many many cars over the last 30+ years and have dealt with a lot of weasels. But this absolutely takes the cake. More

2nd truck I purchased from Woody and my experience was great! Highly recommend Brian Newcomb as he has been my sales guy for both. He knows the product and is very professional. Pleasure to work with! great! Highly recommend Brian Newcomb as he has been my sales guy for both. He knows the product and is very professional. Pleasure to work with! More