Woody Buick GMC of Naperville

WARNING We agreed on a price last night, confirmed we would purchase it this morning with the Mario, the sales manager after he visually checked a couple of things for us. We offered to sign and return t would purchase it this morning with the Mario, the sales manager after he visually checked a couple of things for us. We offered to sign and return the contract and give him $3000 via credit card as we couldn't get an appt. at our bank to wire the money until after lunch. He declined the $3000 and contract and said to just wire the balance less $3000 and he would charge our card when we get there. We booked flights from NC, hotels, added the VIN to our auto insurance and put the wire transfer in motion. We then got a text from the used car manager, Matt, that said he just got into work and the car had sold. Thinking he had seen it marked as sold as it was sold to us by the sales manager, my husband called to explain yes, it's sold to us and told him we had confirmed everything with the sales manager. Cut to tonight - Woody has our money via wire transfer, has sold the car to someone else, sales manager only makes excuses and used car sales manager hasn't been heard from since. Now we are dealing with Buick/GM corporate customer service to get our money back, not to mention the $ we are out for flights. Even Sean Greatrex, Regional Sales manager, offered excuses and the only resolution was if we don't get our money back soon, we can call him back. To say we are shocked is an understatement. My husband and I have bought many many cars over the last 30+ years and have dealt with a lot of weasels. But this absolutely takes the cake. More

2nd truck I purchased from Woody and my experience was great! Highly recommend Brian Newcomb as he has been my sales guy for both. He knows the product and is very professional. Pleasure to work with! great! Highly recommend Brian Newcomb as he has been my sales guy for both. He knows the product and is very professional. Pleasure to work with! More

Worked with Brian Newcomb and found us the perfect GMC Acadia. He is a great listener and knows his vehicles. Highly recommend Woody Buick GMC. Acadia. He is a great listener and knows his vehicles. Highly recommend Woody Buick GMC. More

Worked with Brian Newcomb and found us the perfect GMC Acadia. He is a great listener and knows his vehicles. Highly recommend Woody Buick GMC. Acadia. He is a great listener and knows his vehicles. Highly recommend Woody Buick GMC. More

I was in and out. No back and forth on the price. I said give me your absolute best price and they did. It blew me out of the water. Made it a no brainer. Greg Anderso No back and forth on the price. I said give me your absolute best price and they did. It blew me out of the water. Made it a no brainer. Greg Anderson is a great and standup guy. I bought my first truck from him 7 years ago and he still remembered my name when I went up to him in the lot. More

My husband and I are always more than satisfied with Woody's. We have purchased our last 4 vehicles from the dealership. Phil Parker is the sales associate we've had for all 4 vehicles. His professiona Woody's. We have purchased our last 4 vehicles from the dealership. Phil Parker is the sales associate we've had for all 4 vehicles. His professionalism, knowledge and friendliness is what keeps us coming back. More

In over 45 years of car buying, this was one of my best experiences. Woody's had published prices on their website and GMC.com which showed their competitive discount and complete title/tag fees. In contra experiences. Woody's had published prices on their website and GMC.com which showed their competitive discount and complete title/tag fees. In contrast, many other dealers are still playing games with market adjustments, mandatory add-ons, etc. My salesman, Phil Parker has over 30 years of experience, so had excellent product knowledge, but also knew the process for an out of state title/license. The combination was compelling enough that I flew in from Florida to buy from Woody's and drove back in my new GMC. Rafael did an excellent job of detailing the car and it had a full tank when I arrived from the airport. We did a test drive, completed the paperwork with Mike, then Phil walked me through the features - all in about 2 hours. I will be recommending Woody's to all my family and friends who are in the market for a new GM vehicle! More

I needed a reliable car before going away to college. My family has been buying cars from Phil Parker @ Woody GMC for years. He went out of his way to find the perfect car for me. He was friendly & so h My family has been buying cars from Phil Parker @ Woody GMC for years. He went out of his way to find the perfect car for me. He was friendly & so helpful. My new 2023 Buick Encore GX is my 1st car & I love it! Johnathan Buberle More

We purchased our GMC Terrain Denali from Woody GMC with Phil Parker as our salesperson. Phil Parker provided us excellent service and answered all of our questions. Phil’s professionalism, knowledge and f Phil Parker as our salesperson. Phil Parker provided us excellent service and answered all of our questions. Phil’s professionalism, knowledge and friendly service made purchasing our car stress free. He was very helpful, as always. More

Purchased a certified GMC Acadia. Tom Anderson had everything set up before I came in to sign. Thanks. Tom Anderson had everything set up before I came in to sign. Thanks. More