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Woody Buick GMC of Naperville
Naperville, IL
456 Reviews
Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state.
Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience.
We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget.
In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service.
We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did.
Our Values
At Woody Buick GMC, we believe in the following values:
• Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle.
• Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers.
• Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs.
• Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community.
We're here to help you make the best decision for your automotive needs. Contact us today to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 9:00 PM
Tuesday 6:30 AM - 9:00 PM
Wednesday 6:30 AM - 9:00 PM
Thursday 6:30 AM - 9:00 PM
Friday 6:30 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 9:00 PM
Tuesday 6:30 AM - 9:00 PM
Wednesday 6:30 AM - 9:00 PM
Thursday 6:30 AM - 9:00 PM
Friday 6:30 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 456 reviews
July 15, 2024
My experience with Woody Buick-GMC for the recent purchase of a new 2024 GMC Yukon XL was outstanding! My sales representative, Phil Parker, is awesome. He had everything ready to go to complete th purchase of a new 2024 GMC Yukon XL was outstanding! My sales representative, Phil Parker, is awesome. He had everything ready to go to complete the sale when I arrived at the dealership. The entire sales and finance teams did a great job and I am a completely satisfied customer of Wood Buick-GMC! I definitely recommend Woody Buick GMC for all you automotive needs! More
by John Campbell
July 13, 2024
Wasn't able to visit the dealership, but Phil handled every detail from purchase through delivery and follow up. Professional and personable, he's the one you want for a great car buying experience, high every detail from purchase through delivery and follow up. Professional and personable, he's the one you want for a great car buying experience, highly recommended. More
by Tom
Employees Worked With
Phil Parker
July 09, 2024
Bought a car (Buick Encore 2015 with only 50k miles) in December 2023 and it is June 2024 now and the car has broken down twice. The salesmen do not care about you once they sell the car. I am disheartened December 2023 and it is June 2024 now and the car has broken down twice. The salesmen do not care about you once they sell the car. I am disheartened as this is my first car and it left a terrible taste in my mouth. The car has so many issues that the dealership didn't tell us about, the sparkplugs were damaged, the exhaust and catalytic converter were damaged and now the car is burning oil, all this within 4 to 5 months of purchase and the warranty doesn't cover a thing. I thought I could rely on and trust them. If you do not want to get it repaired from here they will charge a heavy diagnosis fee. Very disappointed and hurt. I wish I never bought this car. More
by aishwarya.vanmali
Employees Worked With
tim
July 03, 2024
Woody GMC sold me a vehicle that had faulty codes. After contacting the dealership they said bring the truck back and we’ll see what we can do. They offered to swap the truck out with another 2024 can After contacting the dealership they said bring the truck back and we’ll see what we can do. They offered to swap the truck out with another 2024 canyon that had clear coat scratches and a dent. I refused to take this truck. The General Manager came back and said he’ll refund my truck but is keeping my sales tax even if he process the refund. After speaking with the local tax collectors for Dupage and Will county they stated Woody GMC does everything online and they haven’t paid taxes on this vehicle yet that my funds should be released it’s not the dealerships choice. I asked for them to order me exact vehicle and I’ll wait as long as needed they refused to do so. After confirming I wanted to proceed with return and loose my 2500$ in taxes Will and Dell came back to me with a return paper stating I was only getting $3100 back out of my $7000 down payment. This equals more than just my taxes. More
by Mzivanovich3
July 02, 2024
Awesome purchasing experience with the Woody Buick GMC team. Wilfrido helped me right away and made the purchasing experience great. Thank you. team. Wilfrido helped me right away and made the purchasing experience great. Thank you. More
by Matt
Employees Worked With
June 30, 2024
We have purchased several cars from our salesman, Phil Parker ,and have always been very satisfied with his service and attention to our needs. Quite personable and courteous. Thanks Phil ! Parker ,and have always been very satisfied with his service and attention to our needs. Quite personable and courteous. Thanks Phil ! More
by Joe V
Employees Worked With
Phil Parker
June 29, 2024
Such a smooth process! Jose was very responsive! Will def be sending people his way! Great service! Jose was very responsive! Will def be sending people his way! Great service! More
by Crystal Ayguner
Employees Worked With
June 29, 2024
Brian was nice, had great patience and explained everything perfectly. Everything was a smooth process everything perfectly. Everything was a smooth process More
by dominiqued0326
Employees Worked With
June 27, 2024
First new car in 20 years. Thank you Jose and Will! Process was smooth and easy Thank you Jose and Will! Process was smooth and easy More
by Jolo1968
June 25, 2024
Really enjoyed purchasing a vehicle from Tim Eddy, and Woody buick/gmc. Tim was a real professional and delivered a no pressure visit when I came to look at a used vehicle. Tim and Daniel in Finance reall Woody buick/gmc. Tim was a real professional and delivered a no pressure visit when I came to look at a used vehicle. Tim and Daniel in Finance really smoothed out the process when it came to my time. We got a beautiful car and I was in and out in less than an hour! Thank you team at Woody! More
by ILsubiedude
