Woody Buick GMC of Gurnee
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 196 reviews
I recently purchased a vehicle from Woody Buick GMC in Gurnee. My experience with the salesman Ed Jones was a significant part of the process. From the moment I walked into the dealership, Ed made me feel Gurnee. My experience with the salesman Ed Jones was a significant part of the process. From the moment I walked into the dealership, Ed made me feel welcomed. He was courteous and attentive, showing genuine interest in understanding my needs without being overly pushy. Ed was incredibly knowledgeable about the various models I was considering. He provided detailed explanations about the features, differences between trims, and the pros and cons of each option. His expertise helped me feel confident in my decision-making process. It was clear that he knew the products well and wasn’t just reading off a script. Throughout the process, Ed was patient and accommodating. He didn’t rush me, allowed me to take my time with test drives, and answered all my questions thoroughly. He also followed up after the sale to ensure that I was satisfied with my purchase and offered assistance with any further questions or concerns. My experience with Ed was excellent. He made what can often be a stressful and overwhelming process feel manageable and even enjoyable. His professionalism, knowledge, and commitment to customer satisfaction were evident throughout. I would highly recommend him to anyone looking to purchase a vehicle. If you're in the market for a car, go to Woody Buick GMC in Gurnee and ask for Ed Jones, trust me you won’t be disappointed. More
Best car buying experience! Our sales representative Jeremy was very professional, helpful and not pushy. Finance manager was fast and efficient. Everything was great! Our sales representative Jeremy was very professional, helpful and not pushy. Finance manager was fast and efficient. Everything was great! More
Spent a lot of time shopping for a new truck. Found my NEW 2024 GMC CANYON on the internet at WOODY BUICK GMC. After dealing with other dealerships over the internet and in person I found that AL Found my NEW 2024 GMC CANYON on the internet at WOODY BUICK GMC. After dealing with other dealerships over the internet and in person I found that ALOT of the dealerships were deceptive and just not at all HONEST!! This truck was everything that they said it was at a GREAT internet price. No games, in stock at the internet price. I had to travel for more than an hour to see and buy the truck. Everything was what they said it was and the purchase was completed within an hour. What more can you ask for in todays world. It is a must that you consider this dealership and ask for Ed Jones. Ed is a GREAT person. Very understanding and not pushy. His goal was to give me the best deal and to make sure that I was happy with all aspects of the deal. Ed took the time when picking up my truck to make sure it was detailed to perfection and made sure I understood all the controls and operations of all the new tech features. Ed also took the time to explain the dealership operations. Pointed out the service department and how important it is to maintain my new truck. Ed, Your the BEST!! More
Jeremy Reeves is an absolute pleasure to work with. He’s extremely personable, knowledgeable and more than willing to go above and beyond. The process was smooth from start to finish. Quick, efficient He’s extremely personable, knowledgeable and more than willing to go above and beyond. The process was smooth from start to finish. Quick, efficient and painless!! I couldn’t have asked for a better experience. I’ll definitely return to Jeremy for future purchases. More
You can’t beat this dealership when it comes to buying a newer used car. Our salesman, Nick Smoot was probably one of the best salesman we’ve ever worked with. He was intelligent about the vehicle, mechanic newer used car. Our salesman, Nick Smoot was probably one of the best salesman we’ve ever worked with. He was intelligent about the vehicle, mechanical parts and electronics. We made a deal the same day we came in, if you’re looking for a great dealership and salesman go to Woody GMC Buick and Gurnee and ask for Nick Smoot. More
I dealt with Jeremy Reeves and he was a pleasure to work with. He helped me with all my questions and and even some I didn't know I had. I would recommend him to anyone looking for a new vehicle. with. He helped me with all my questions and and even some I didn't know I had. I would recommend him to anyone looking for a new vehicle. More
I highly recommend Woody Buick GMC of Gurnee! I am thrilled with the 2024 Buick Encore GX that I recently leased from them. Jerry Roberts, Jeremy Reeves, and Jeremy Stasek at Woody Buick are a ve I am thrilled with the 2024 Buick Encore GX that I recently leased from them. Jerry Roberts, Jeremy Reeves, and Jeremy Stasek at Woody Buick are a very dynamic dealership team: they were professional, helpful, knowledgeable, and friendly throughout the entire process. My salesperson, Jeremy Reeves, provided excellent follow-up support and was always willing to answer any questions about my vehicle. For example, he patiently explained and showed me how to use the advanced safety features. Since leasing the vehicle, multiple strangers have complimented me on it. It is also a very smooth and enjoyable ride. The safety features, such as the blind-spot monitoring and lane-keeping assist, provide peace of mind, and the spacious interior meets all my needs perfectly. I definitely intend to give Woody Buick GMC of Gurnee my business for years to come! More
Jeremy Reeves was AWESOME. Like most we shopped a number of different dealers. Most were interested in getting us to "sign, sign, sign" BUT Sales Consultant Jeremy Reeves focus Like most we shopped a number of different dealers. Most were interested in getting us to "sign, sign, sign" BUT Sales Consultant Jeremy Reeves focused on getting us into the right car vs. just selling us a car. He cared and earned our business.! I highly recommend you seek out Jeremy Reeves to buy your next car. More
Jarvis did a great job helping us buy our new car. He knew the products well and was able to answer all our questions. Would highly recommend! He knew the products well and was able to answer all our questions. Would highly recommend! More
Our heartfelt thanks to Nick Smoot for all the help he gave us to buy our new Buick Envision. We are an older couple and not too computer literate, and Nick went out of his way to help us understand all gave us to buy our new Buick Envision. We are an older couple and not too computer literate, and Nick went out of his way to help us understand all of the new gadgets on the dashboard. He even called our home to check that we were able to navigate the GPS, which, with his help, we are able to do. Thanks Nick. We will highly recommend you to our family and friends. More