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Woody Buick GMC of Gurnee
Gurnee, IL
241 Reviews
Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state.
Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience.
We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget.
In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service.
We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did.
Our Values
At Woody Buick GMC, we believe in the following values:
• Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle.
• Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers.
• Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs.
• Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community.
We're here to help you make the best decision for your automotive needs. Contact us today to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 241 reviews
April 17, 2024
My salesman Mike was very helpful with any questions I had and understood when I needed to think over night! It was nice for all the follow up and the finance part was a so easy! Definitely would recommen had and understood when I needed to think over night! It was nice for all the follow up and the finance part was a so easy! Definitely would recommend going to Woody GMC More
by Kristier2277
Employees Worked With
Mike Rancharan
April 14, 2024
Special ordering our new car through Woody Buick GMC of Gurnee back in November 2023 was the best decision for my family, and we would do it again in a heartbeat! We had the extreme pleasure of working wi Gurnee back in November 2023 was the best decision for my family, and we would do it again in a heartbeat! We had the extreme pleasure of working with Nick Smoot who made the process smooth and easy from the very start. Even when there were obstacles, such as the new car arriving before the custom wheels, Nick made sure our car was specially taken care of and the dealership stood by that promise to ensure that our trust was not broken. Nick was very patient, resourceful, and quick to respond to emails and phone calls. Unlike salesmen at other dealerships, Nick treats me the same way now 5 months later like he did on the first day when he knew there was a sale to be made. That is how you earn your customers' trust and provide top notch customer service at the same time. I would look no further than Woody Buick GMC of Gurnee if you are in the market for a new or used car and ask for Nick Smoot to help you out. Mr. Smoot will ease your stress and make it smooth and easy from start to finish! Thank you Woody Buick GMC, you have got a customer for life! More
by Lejojos
Employees Worked With
Nick Smoot
April 10, 2024
Emanuel did a great job. He showed me all of the features or the vehicle I was interested in. He stayed late on a Friday night to help ensure I could take the car home that He showed me all of the features or the vehicle I was interested in. He stayed late on a Friday night to help ensure I could take the car home that day. He even answered a few questions I had after I purchased the car. Everyone was friendly and no pressure. Great people and experience. More
by Lrgross
Employees Worked With
Emanuel
April 06, 2024
This was my first time making a deal at a dealership and I’m glad the universe put this dealership in my path. I couldn’t have asked for any one better to help me other than sales consultant Sam Zayed. They I’m glad the universe put this dealership in my path. I couldn’t have asked for any one better to help me other than sales consultant Sam Zayed. They are very family oriented and really want to help when it comes to purchasing a vehicle. Jeremy, the owner I believe so was very helpful too and only has one thing on his mind and that is to satisfy his customers in any way possible. Thank you guys! More
by Adrian
Employees Worked With
Sam Zayed, Jeremy
April 03, 2024
Worked with Nick Smoot. We've worked with Nick on multiple car deals since 2009. The new dealer owner Woody has them selling at below msrp and make up on volume. Beat Arli We've worked with Nick on multiple car deals since 2009. The new dealer owner Woody has them selling at below msrp and make up on volume. Beat Arlington Heights dealer by over $5'000. Great experience and a pleasurable experience. More
by Rich B
Employees Worked With
Nick Smoot, Jeremy Stasek
