Woody Anderson Ford

Why have I given them such an excellent rating? They’ve earned it the old-school way. They use honesty, dedication and hard work to make their customers happy. I began calling upon the services of this d earned it the old-school way. They use honesty, dedication and hard work to make their customers happy. I began calling upon the services of this dealership, immediately after moving to Huntsville from Schaumburg Illinois in April of 2003. They began servicing our two Ford Vehicles that we brought down from Illinois. My wife and I have always had and we still have all of our service work done here on our two current Ford Vehicles. The Service Director, Pat Carroll is fantastic. His dedication to complete customer care and satisfaction is always evident. His integrity and ethics are passed on to the customers through via the efforts and personalities of his excellent team of Service Advisors and Technicians. Our requested advisor is Erica Ortiz. She is very pleasant, professionally polished and communicates extremely well. If you ever need parts (because warranties do expire), Jeff Waddell is a specialist who is excellent in every sense of the word. We have purchased 3 New Ford Vehicles from this Dealership in the past 4 years. The most recent was yesterday 9/06/12. Our salesperson, Sally Rochelle, made yesterday's buying experience the best that we've had in over a decade. Sally is very pleasant, honest, polished, forthright and knowledgeable. She’s an excellent listener and truly has your best interest at heart. I highly recommend this dealership and the wonderful people that work therein. More

I rate the dealer, Woody Anderson Ford, and Sales Consultant, Sally Rochelle, a 5 for their outstanding support and customer service. While the entire Team was stellar, Sally was particularly outstan Consultant, Sally Rochelle, a 5 for their outstanding support and customer service. While the entire Team was stellar, Sally was particularly outstanding. Sally took the time to understand my needs and then evaluated my options with a caring and professional approach without the typical sterile attitude. At no time during the entire experience was I pressured or hurried to make a decision. At one point during our conversation I asked Sally a question to which she did not know the answer. Instead of giving me the ‘car salesperson’ run around, she went and found the answer. I appreciate her honesty, concern and sense of responsibility. The result is that I have the exact vehicle I wanted at the price I requested. Thank you, Sally and the entire Woody Anderson Ford Team. More

Our entire experience was very enjoyable and pleasant. Throughout the process, Jason Chicosky showed a genuine concern for our wants and needs. He worked deligently to help us obtain the price that we wa Throughout the process, Jason Chicosky showed a genuine concern for our wants and needs. He worked deligently to help us obtain the price that we wanted and sacrificed his time after closing hours to assist us with the car buying process. We purchased two vehicles from him within a 4 day period and both visits he went above and beyond to ensure that we were pleased, satisfied, and comfortable with our purchases. Jason is a top notch A+ salesman and we will definitely recommend him to anyone that we know interested in purchasing a new or used vehicle. The entire staff we encountered is a great group of people. Thank you Jason and Woody Anderson Ford. More

Thanks to Woody Anderson Ford and Frank Dozhier! I got a great used car, and I was pleased with the customer service provided by Frank and Aaron in making the deal. What has most impressed me though was the great used car, and I was pleased with the customer service provided by Frank and Aaron in making the deal. What has most impressed me though was the service AFTER the sale! My "new to me" used car was under still under warranty, but when I needed to use the warranty, the company didn't want to cover the repairs. Thanks to Frank and the maintenance records he found from before I owned the vehicle, the repairs to my car were covered! It didn't cost me a dime! That kind of customer service cannot be taught! That kind of service comes from someone who truly cares about their customers and their reputation. I would highly recommend Woody Anderson Ford because of Frank! It was most certainly worth the drive from Nashville. More

I would really like the team at Woody Anderson you guys are awesome. Sally, Don, Linda, Brian. For getting me into something as quickly as you all did. are awesome. Sally, Don, Linda, Brian. For getting me into something as quickly as you all did. More

I have leased/purchased 2 vehicles in the past from this dealership. The experience was great then and seems to be even better now. My salesman was curteous,friendly, knowledgable,and helpful, without being dealership. The experience was great then and seems to be even better now. My salesman was curteous,friendly, knowledgable,and helpful, without being "pushy" to make a sale. Upon arriving home after taking delivery of my Fusion I noticed the car was not cleaned properly (windows and interior). Jason personally picked up my car at my home the next morning and took it to the dealership for proper cleaning. He arranged for a Woody Anderson staff member to return my car once the issue was resolved. This was all done in a timely manner. I will definitely recommend Jason and Woody Anderson Ford to friends and neighbors who might be interested in a Ford. More

My recent purchase at Woody Anderson was a very stress free buying experience, the salesman I dealt with was very curious and a pleaure to work with. I would recommend this dealership and saleman Jason Ch free buying experience, the salesman I dealt with was very curious and a pleaure to work with. I would recommend this dealership and saleman Jason Chicosky. More

Sally was very easy to work with. We changed our minds twice and she didn't hesitate when she needed to go back to the office to exchange keys. She is very knowledgeable about the vehicles we asked about twice and she didn't hesitate when she needed to go back to the office to exchange keys. She is very knowledgeable about the vehicles we asked about. She called a couple times since we bought the Expedition to make sure we are still happy with is - which we are. Kristin was professional and to the point. She didn't waste any time and got us out of there very quickly. More

Great personal attention. went out of his way to get me what I wanted and to make sure I was pleased with the results. over 30 years purchasing autos, best experience I,ve ever experienced. what I wanted and to make sure I was pleased with the results. over 30 years purchasing autos, best experience I,ve ever experienced. More

Met all my needs during and after the purchase of my used 2008 Honda.This vehicle was missing the jack and lug wrench. The dealer purchased a new ones from Honda. 2008 Honda.This vehicle was missing the jack and lug wrench. The dealer purchased a new ones from Honda. More