
Woody Anderson Ford
Huntsville, AL
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Everyone we met at the dealership was friendly and helpful, not just the associates helping with the purchase. Their customer service was excellent. The dealership had a different person for each st helpful, not just the associates helping with the purchase. Their customer service was excellent. The dealership had a different person for each step of the purchase in which, making that associate have complete and excellent knowledge of their function, i.e. salesman, Andrian, knew everything about the car and was able to answer any question. Jason was the financial portion and was exceptional with his knowledge in finance and what Ford had to offer in services. Finally, Jasmine, helped explain the interior functions of the car which made my life much easier! More
My wife and I had a great time working with Nikki Gardner at Woody Anderson Ford. She worked really hard to help us find a vehicle that met our specific requirements which were difficult. My wife has some at Woody Anderson Ford. She worked really hard to help us find a vehicle that met our specific requirements which were difficult. My wife has some medical issues that made it difficult to find a vehicle should could drive comfortably, but Nikki was undaunted and spent extra time finding candidate vehicles for us to try. We finally decided on a Nissan Armada, and the manager agreed to fix some issues we saw with the vehicle. The finance department handled the sales smoothly as well. All in all, a very good experience. More
I visited Woody Anderson last week to look at a new Ford Focus for our son who is getting ready to go off to college; we wanted to replace his present car with one that was newer and more reliable for trips Focus for our son who is getting ready to go off to college; we wanted to replace his present car with one that was newer and more reliable for trips back and forth to school. I did not end up buying a new car there (or anywhere else because a friend of mine knew someone selling a similar type car that was only a few years old and I got a super low price--no dealer anywhere could compete with it.) However, Adrian Koby, the saleman who showed me around, was so friendly and helpful during my visit there that I felt I had to let people know how pleasant he made the whole shopping experience, something that is not often the case. Not only was he very knowledgeable and able to answer all my questions--some of which I already knew the answers to but wanted to make sure the salesperson knows their stuff--but he was able to point out some things I did not know and offer alternatives to the models I was looking at. He was also extremely pleasant and did not make me feel pressured or rushed to make a decision then and there. He always maintained a very friendly and courteous attitude. When I look for cars in the future I plan on starting at Woody Anderson and hope that Adrian is still there. More
Adrian is probabaly the best salesperson I have ever worked with over the years. He will not pressure you and he will always answer his phone when you call. He will be up front and not try to give you worked with over the years. He will not pressure you and he will always answer his phone when you call. He will be up front and not try to give you a bunch of fake numbers to close a deal. If you want to feel comfortable and know you are dealing with honest person look up Adrian next time you are in market for vehicle! More
As soon as I drove onto the lot, I was greeted by Mr. Anthony Leach. We had a great buying experience with him and Woody Anderson Ford. We found the car we loved and got a really good deal on it. The who Anthony Leach. We had a great buying experience with him and Woody Anderson Ford. We found the car we loved and got a really good deal on it. The whole buying process went smooth and we were not hassled or pressured at any time. They care about their customers and made our buying experience a great one. More
Honestly, I didn't think I would find a car at all. But when I came to this dealership and met the most wonderful saleswoman ever and found the perfect car I was so excited. I had lost hope until I cam But when I came to this dealership and met the most wonderful saleswoman ever and found the perfect car I was so excited. I had lost hope until I came to this dealership, everyone was so nice. I would definitely recommend this dealer! More
I bought a Kia Soul Sport from Woody Anderson a few months ago and haven't had a good experience. The salesman, Michael Bowe, was dishonest about the gas mileage of this vehicle and made no indication months ago and haven't had a good experience. The salesman, Michael Bowe, was dishonest about the gas mileage of this vehicle and made no indication of after-market parts. These after-market parts have been a serious issue. The steering wheel shook, but not until speeds of 65mph or greater were reached. I took the car back and spoke to John Brinkman after finding this out to allow the dealership to correct this. They had trouble finding the problem, and when they did, it took them more than a week to "take care of it". The diagnosis was that the car needed spacers due to the after-market wheels. In the process of fixing the issue, they broke a wheel cap. The shaking is not as severe, but it is still a problem one month later. I have attempted to contact the service team for three weeks. They informed me that the wheel cap arrived and is ready to be put on, but when I called to see if I could come by and let them put it on, the lady who answered the phone said that they had no idea where the part is. It is very hard to reach anyone. I am very displeased with this dealership and have no plans to do business with them again. The gentleman who worked with me on finances was polite and they were able to give me a fair price on my trade-in. I would advise anyone that wants to buy from this dealership to only buy Ford products, as Mr. Brinkman told me that the service department has limited knowledge and experience with any other make of car. I would also advise that you get your vehicle serviced elsewhere because of the level of disorganization and poor communication makes it very difficult to work with these guys. More
The staff I worked with were very fair and up front. A welcome change from what I'm accustomed to dealing with at a dealership. They were attentive to what I required from the deal and they made it happen welcome change from what I'm accustomed to dealing with at a dealership. They were attentive to what I required from the deal and they made it happen. More
I bought a used Ford Focus for my daughter and worked with Sally Wise as my salesperson. Sally is very professional and made the experience as pleasant as possible. I felt like the price was fair and the with Sally Wise as my salesperson. Sally is very professional and made the experience as pleasant as possible. I felt like the price was fair and the entire experience was very professional. I would recommend Sally and Woody Anderson to anyone. More
I bought a New F150 FX4 from Sally Wise at Woody Anderson Ford back in May. It was as pleasant experience as possible. I used an X Plan for the pricing and Sally was extremely knowledgable about how to work Ford back in May. It was as pleasant experience as possible. I used an X Plan for the pricing and Sally was extremely knowledgable about how to work through the X Plan process. I would Highly recommend Sally and Woody Anderson to anyone for a new or used car. More