Woody Anderson Ford
Huntsville, AL
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Service rep was friendly. I needed a battery and the work was completed in a couple of hours. The service rep gave me a discount because I am a veteran. I needed a battery and the work was completed in a couple of hours. The service rep gave me a discount because I am a veteran. More
Service Advisor Mister Lee went far beyond his obligations to a customer to ensure that the get total satisfaction of their service. Lee should be commended and rewarded for his efforts. obligations to a customer to ensure that the get total satisfaction of their service. Lee should be commended and rewarded for his efforts. More
The team was prompt and professional. And even though the facility was busy, they communicated to me consistently from the time I arrived until my vehicle was ready. The didn’t allow th And even though the facility was busy, they communicated to me consistently from the time I arrived until my vehicle was ready. The didn’t allow their “busy” work environment to compromise their professionalism and courtesy. I also can appreciate that there was not excessive energy spent on convincing me to “fix” additional/unnecessary items (as some dealers do to hike up service visit expenditures, even when the vehicle is new!) More
I have been a customer since 2009, when I moved to Huntsville. My experience has always been excellent. The sales & service staff always goes out of their way to make you feel special & comfortable. F Huntsville. My experience has always been excellent. The sales & service staff always goes out of their way to make you feel special & comfortable. Facilities are always clean & neat. I will continue to do business with Woody Anderson and recommend them to friends & family. Thank you for a smooth process. More
I really enjoyed working with Lee. He kept me updated every day or two about the status of my daughter's vehicle. He made it a much more pleasant experience than the times I've had to He kept me updated every day or two about the status of my daughter's vehicle. He made it a much more pleasant experience than the times I've had to deal with Shottenkirk Acura, where I originally bought the car. I appreciate Lee and his team very much! More
The service department always makes me feel special! Yesterday, I was scheduled for auto butler service but at the last minute I discovered that my oil needed changing, the maintenance work needed to be Yesterday, I was scheduled for auto butler service but at the last minute I discovered that my oil needed changing, the maintenance work needed to be done, and I needed 4 new tires with alignment! Woody Anderson Ford didn’t even blink. They took care of everything I needed at the very same appointment! I’m also very happy about their pick up and bring back to you service. It was so convenient! Thanks for always making my car repair/maintenance a very pleasant experience! More
Service was great… the ladies in the front are awesome and very knowledgeable…had a very nice ride back to my home and the gentleman was very friendly. I will definitely return if I have anymore problems and very knowledgeable…had a very nice ride back to my home and the gentleman was very friendly. I will definitely return if I have anymore problems with my car…. Thanks Everybody!! More
Always a 5 star experience, friendly staff, very nice waiting area, the experience from sales to service is the reason I will stay a ford customer. waiting area, the experience from sales to service is the reason I will stay a ford customer. More