
Woody Anderson Ford
Huntsville, AL
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Friendly, eager to please, and helpful. The snacks in the waiting area were also much better than in the past. The snacks in the waiting area were also much better than in the past. More
Very satisfied with the maintenance and the courteous people who assisted me.Also was thankful for the ride to my house and taking me back to the dealership . people who assisted me.Also was thankful for the ride to my house and taking me back to the dealership . More
Service rep was friendly. I needed a battery and the work was completed in a couple of hours. The service rep gave me a discount because I am a veteran. I needed a battery and the work was completed in a couple of hours. The service rep gave me a discount because I am a veteran. More
Service Advisor Mister Lee went far beyond his obligations to a customer to ensure that the get total satisfaction of their service. Lee should be commended and rewarded for his efforts. obligations to a customer to ensure that the get total satisfaction of their service. Lee should be commended and rewarded for his efforts. More
The team was prompt and professional. And even though the facility was busy, they communicated to me consistently from the time I arrived until my vehicle was ready. The didn’t allow th And even though the facility was busy, they communicated to me consistently from the time I arrived until my vehicle was ready. The didn’t allow their “busy” work environment to compromise their professionalism and courtesy. I also can appreciate that there was not excessive energy spent on convincing me to “fix” additional/unnecessary items (as some dealers do to hike up service visit expenditures, even when the vehicle is new!) More