Woody Anderson Ford

Outstanding Customer Service I am a 70 year old Myrtle Beach SC resident and was visiting our daughter, who lives in Madison Al. I was starting the process of trading my 2013 Ford I am a 70 year old Myrtle Beach SC resident and was visiting our daughter, who lives in Madison Al. I was starting the process of trading my 2013 Ford Fusion. While we were visiting Huntsville area, we stopped at Woody Anderson Ford to look around, with no intention of purchasing a car. That's when we meet Brian Williams, and that was the beginning of my Woody Anderson experience. Mr. Williams was fully aware of the fact that we lived in SC and the chances of making a sale was very small. Mr. Williams showed us the Woody Anderson business philosophy, long story short, we bought a 2018 Ford Edge. I have bought many cars during my life and I sincerely believe Mr.Williams is the best, by far, sales consultant I have ever dealt with. This is not the end of our purchase experience, with a 20 day temporary registration, we headed home to SC. Their office personnel forwarded the necessary paper work to the SCDMV. After numerous calls back and forth between myself and Brian and Brian and the Woody Anderson office staff, 38 days and two temporary registration later I have SC plates on my new car. Without all the help from Brian and the complete staff at Woody Anderson Ford, I would still be having issues with the SCDMV. Many Thanks Lynn Baer More

Just Another Sale This was our fourth new car purchase from Woody Anderson always with the same sales rep, and I have to say I believe our last. With the exception This was our fourth new car purchase from Woody Anderson always with the same sales rep, and I have to say I believe our last. With the exception of the owner, Mrs. Anderson, and Jessica, the delivery specialist, we never saw or heard from our sales rep or the sales manager Daryl after being handed off to Kristin. Not a congratulations, safe travels, thank you, a hand shake...nothing. Luckily for us whenever we encounter Mrs. Anderson at the dealership she always makes us feels special, otherwise it would have been a truly regrettable afternoon! We had a couple of hiccups in our negotiations, but I expected better of Woody Anderson sales personnel and leadership than to let a customer drive off their lot without a word of thanks or congratulations, especially with today's car prices. More

The renovations at the dealer are marvelous. I’m very pleased with the layout. I’m even happier you still have Will Howard as one of your associates. He exhibited excellent knowledge of the products when pleased with the layout. I’m even happier you still have Will Howard as one of your associates. He exhibited excellent knowledge of the products when I asked tons of questions and smiled throughout the entire process. Will made the visit pleasant for me and got me the truck I wanted. More

I really can’t say enough good things about this dealership. They have treated me with respect and provided professional service at very fair prices. They treat you like family and always make sure dealership. They have treated me with respect and provided professional service at very fair prices. They treat you like family and always make sure you are happy with every transaction. The sales and service staff at the Madison location are excellent and have helped me purchase and maintain two vehicles over the past 7 years. Looking forward to maintaining a long relationship with them. More

Great Salespeople and Great Prices The dealership salesperson that assisted me, Candace Ledford, did an exceptional job. Absolutely no issues with the new car price and I was able to n The dealership salesperson that assisted me, Candace Ledford, did an exceptional job. Absolutely no issues with the new car price and I was able to negotiate a very good trade-in value for my used vehicle. All of the salespeople were courteous and reasonable in the negotiated price and answered all questions related to the purchase and warrantee of the new Mustang. I also received a low interest rate on the loan. Great team. More

Excellent Experience ! New Ford Transit !! Adam helped me get exactly what I wanted for vehicle and price in a compressed timeframe. I am busy and don't have time to waste. Having done my Adam helped me get exactly what I wanted for vehicle and price in a compressed timeframe. I am busy and don't have time to waste. Having done my research I just wanted the specific vehicle and price range requirements to be met. I went in at the end of the day and he still got it all done to pick up the next morning. He did an excellent job of providing top notch service, lining up his team to get this done quickly and I drove away one happy camper ! More

Great people, great prices Adam Cochrane was great to work with and helped me find the vehicle I wanted. Fast, efficient service on the day of purchase. Highly Recommend! Adam Cochrane was great to work with and helped me find the vehicle I wanted. Fast, efficient service on the day of purchase. Highly Recommend! More

Great Experience Robert Pears was the best! A no pressure experience. 5+ stars. Got a great deal and he was excellent in every way. I will return and work with Robert Robert Pears was the best! A no pressure experience. 5+ stars. Got a great deal and he was excellent in every way. I will return and work with Robert for future purchases. Definitely a satisfied customer. More

The crew at Woody Anderson Ford Madison took the time and effort to understand what I was looking for Then Dan Proctor delivered. Very Professional and low pressure team. This is my Fourth vehicle from W effort to understand what I was looking for Then Dan Proctor delivered. Very Professional and low pressure team. This is my Fourth vehicle from Woody Anderson over 15 years. More

Sales and finance personnel great Sales rep Ryan Black and Chris in finance were great when we bought a used Explorer this week but past repair service experience on our current Explor Sales rep Ryan Black and Chris in finance were great when we bought a used Explorer this week but past repair service experience on our current Explorer was long and taxing. Two of the repair items were not fixed the first time and took weeks to get parts for our SYNC. More