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Woody Anderson Ford
Huntsville, AL
899 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 899 reviews
September 05, 2022
Scheduled appointment for oil change. Ask for certain oil, No problem at extra cost. At pickup wrong oil was put in my truck. All day, day two around 3:15 next day $293 later for an oil c Ask for certain oil, No problem at extra cost. At pickup wrong oil was put in my truck. All day, day two around 3:15 next day $293 later for an oil change and some other things. Really, dropped of at 8 am day one!! On top of all this bad service, this representative named John Brinkman, had the audacity to tell another associate to make sureI pay. 🤬 The xxxx kind of racist remark is that? I came to Woody Anderson Ford for a service to be done, my bill no problem. Wrong oil two days is a problem. My business lost money because or Your Mistake!! Why should I lose money for your mistake. You should have paid me for not being able to deliver my load. CORRECT!! May appointment was for one day at most not two or even all day on the first day 🤔. So tell this retired military veteran, who can fix this issue or is this how WOODY ANDERSON FORD thanks me for my SERVICE!! I’ll wait for someone with some Rank in the company to respond. Best Regards from a new resident in Huntsville Alabama. More
by Polebender007
Employees Worked With
John Brinkman
April 21, 2022
Briana was so helpful in getting our truck’s service and recalls fixed in a timely manner so we could make a dr appt on time. Service Dept runs very well! recalls fixed in a timely manner so we could make a dr appt on time. Service Dept runs very well! More
by Jennifer Thacker
Employees Worked With
Briana Hall
March 21, 2022
The salesperson we bought our Ford Raptor from was great! So much attention to detail! However, when I tried to schedule an oil change and a recall problem, Danielle was rude and incompetent. She specific So much attention to detail! However, when I tried to schedule an oil change and a recall problem, Danielle was rude and incompetent. She specifically said she would not call "her people" in to work on our vehicle and told me I needed to get on the same page as my husband before scheduling an appointment. Excuse me? Her attitude towards me was condescending and unprofessional. At that point, I just hung up on her. When my husband tried to schedule another appointment later, he was told they would not service us due to the fact that I had been rude. No worries Woody Anderson - we will never buy another car from you! More
by lmeskunas
Employees Worked With
Danielle Russell
February 21, 2022
"Chris Carter" my product specialist was incredibly professional, and honest. I was so impressed with their integrity. I give them 5 Stars for sales and financing. And yes, I would recommend them an professional, and honest. I was so impressed with their integrity. I give them 5 Stars for sales and financing. And yes, I would recommend them and purchase another vehicle from them. More
by victorvman44
Employees Worked With
Chris Carter
November 27, 2021
Lucky for most, but they did not do such a good job on repairing my truck, I will never go back there. Two trips to repair still ended up with a bad tire and mud left in the bed. It took months to repair repairing my truck, I will never go back there. Two trips to repair still ended up with a bad tire and mud left in the bed. It took months to repair and still couldn’t get it right. Learn to inspect the vehicle before returning to owner please. More
by Patsysarangi
Employees Worked With
Please see my records
June 12, 2021
Our car buying experience with Woody Anderson was AMAZING! Alan and Ben went above and beyond to make sure that we felt valued and were well taken care of! The dealership was immaculate and car buyin AMAZING! Alan and Ben went above and beyond to make sure that we felt valued and were well taken care of! The dealership was immaculate and car buying process seamless! More
by Chris.chambers11
Employees Worked With
Alan Hulsey, Benjamin Wander
February 10, 2021
James Cooper did great job getting my Expedition in and out of service department. Will definitely tell everyone to go and see James to get vehicle serviced. out of service department. Will definitely tell everyone to go and see James to get vehicle serviced. More
by Dr. Jekyll
Employees Worked With
James Cooper
January 18, 2021
They got me right in and out with exceptional service. They got me right in and out with exceptional service. Chris was my contact representative an upon entering the service department he ask me what tim They got me right in and out with exceptional service. Chris was my contact representative an upon entering the service department he ask me what time I needed my vehicle back I told him returned a little early and he had it ready and waiting. More
by tammykhillis
Employees Worked With
Chris
January 15, 2021
RJ Lanza provides customer service in a very professional manner. Has the knowledge to answer my verbally stated problems and provide the assistance necessary to meet my needs. He has a very friendly demeano manner. Has the knowledge to answer my verbally stated problems and provide the assistance necessary to meet my needs. He has a very friendly demeanor that makes you feel comfortable and know your vehicle is in good hands. He is a definite asset to the Woody Anderson Ford family. More
by rvkurowsky
Employees Worked With
RJ Lanza
