
Woody Anderson Ford
Huntsville, AL
Filter Reviews by Keyword
By Type
Showing 897 reviews
The salesperson we bought our Ford Raptor from was great! So much attention to detail! However, when I tried to schedule an oil change and a recall problem, Danielle was rude and incompetent. She specific So much attention to detail! However, when I tried to schedule an oil change and a recall problem, Danielle was rude and incompetent. She specifically said she would not call "her people" in to work on our vehicle and told me I needed to get on the same page as my husband before scheduling an appointment. Excuse me? Her attitude towards me was condescending and unprofessional. At that point, I just hung up on her. When my husband tried to schedule another appointment later, he was told they would not service us due to the fact that I had been rude. No worries Woody Anderson - we will never buy another car from you! More
"Chris Carter" my product specialist was incredibly professional, and honest. I was so impressed with their integrity. I give them 5 Stars for sales and financing. And yes, I would recommend them an professional, and honest. I was so impressed with their integrity. I give them 5 Stars for sales and financing. And yes, I would recommend them and purchase another vehicle from them. More
Lucky for most, but they did not do such a good job on repairing my truck, I will never go back there. Two trips to repair still ended up with a bad tire and mud left in the bed. It took months to repair repairing my truck, I will never go back there. Two trips to repair still ended up with a bad tire and mud left in the bed. It took months to repair and still couldn’t get it right. Learn to inspect the vehicle before returning to owner please. More
Our car buying experience with Woody Anderson was AMAZING! Alan and Ben went above and beyond to make sure that we felt valued and were well taken care of! The dealership was immaculate and car buyin AMAZING! Alan and Ben went above and beyond to make sure that we felt valued and were well taken care of! The dealership was immaculate and car buying process seamless! More
James Cooper did great job getting my Expedition in and out of service department. Will definitely tell everyone to go and see James to get vehicle serviced. out of service department. Will definitely tell everyone to go and see James to get vehicle serviced. More
They got me right in and out with exceptional service. They got me right in and out with exceptional service. Chris was my contact representative an upon entering the service department he ask me what tim They got me right in and out with exceptional service. Chris was my contact representative an upon entering the service department he ask me what time I needed my vehicle back I told him returned a little early and he had it ready and waiting. More
RJ Lanza provides customer service in a very professional manner. Has the knowledge to answer my verbally stated problems and provide the assistance necessary to meet my needs. He has a very friendly demeano manner. Has the knowledge to answer my verbally stated problems and provide the assistance necessary to meet my needs. He has a very friendly demeanor that makes you feel comfortable and know your vehicle is in good hands. He is a definite asset to the Woody Anderson Ford family. More
In total I've purchased three vehicles from Connor Hayes. He is extremely knowledgeable about all makes/models and works hard to get his customers the very best possible deal. A+ experience! He is extremely knowledgeable about all makes/models and works hard to get his customers the very best possible deal. A+ experience! More
Very guick and professional customer service check in. Clean and comfortable waiting area. Quick and professional service on warranty repair. I feel qualified to rate since I am a retired service manager Clean and comfortable waiting area. Quick and professional service on warranty repair. I feel qualified to rate since I am a retired service manager. More