Woodhouse Nissan

Curt is always courteous, respectful, and professional. I call him for any auto question I have, He eliminates the stress of buying or leasing a vehicle. He has been my salesman for years and he treated my I call him for any auto question I have, He eliminates the stress of buying or leasing a vehicle. He has been my salesman for years and he treated my daughters with the same respect when they were 16 choosing their first vehicles. I have always purchased my personal vehicle. This was the first lease and purchase. Curt made it a very pleasant experience and respected my time constraint. Awesome service. More

What a Great experience I had over the weekend buying a new Rogue. I worked with Matt McDermott and he made the whole process easy and fast. Thank you. new Rogue. I worked with Matt McDermott and he made the whole process easy and fast. Thank you. More

I talked to Matt McDermott about buying a truck for my Dad. He did an amazing job getting my Dad the Frontier he wanted. Thank you so much for your help! Dad. He did an amazing job getting my Dad the Frontier he wanted. Thank you so much for your help! More

Sales team is top notch. Very helpful and easy to deal with. Definitely recommend Woodhouse Nissan in Bellevue. Very helpful and easy to deal with. Definitely recommend Woodhouse Nissan in Bellevue. More

I purchased a 2021 Rogue SV. I am absolutely in love with it. Clayton Shay made the process so easy for me and I was in and out in no time. He went over all the functions on the car and helped me get with it. Clayton Shay made the process so easy for me and I was in and out in no time. He went over all the functions on the car and helped me get my Bluetooth set up. I would highly recommend Clayton if you are looking for a vehicle. Great guy! More

I took my vehicle in for an oil change. Shortly after leaving the dealership my car began making an odd noise and my check engine light came on. I returned my vehicle and later was notified the problem w leaving the dealership my car began making an odd noise and my check engine light came on. I returned my vehicle and later was notified the problem was due to them not putting oil back in my car during my oil change. I was initially told there was only enough oil to barely cover the oil filter. I was later given several different versions of how much oil was actually in my car. They performed a second oil change and told me they “think” my car probably did not have any permanent damage. I was not comfortable with “thinking” my car was “probably fine.” They assured me it was all documented in my service record should something happen but also gave me 3 options. Option 1) Use a B&G warranty should my engine fail. After looking up the warranty, I found they do not cover things such as the dealership forgetting to put oil in your car. This is when they disclosed, they did not in fact document in my service record that they failed to put oil in my car and we were told if we just do not disclose it, then B&G would not know (aka lie or commit fraud…no thanks). Option 2) Pay thousands of dollars towards and extended warranty at a discount. Why would I want to give them thousands of dollars to cover a mistake they made? Option 3) Trade my vehicle in for another car on their lot. (I wonder if they would have disclosed to whoever considered purchasing mine, that they did not put oil in it? Doubtful). We did however find a car we were interested in, it was the only vehicle they had that had similar features to mine. We notified them we were interested in this vehicle and they said they would have the car there, inspected, and ready at 10am the next day for us to drive. We arrived at our appointment. Neither manager came out to speak to us. They sent a salesman who had not even really been filled in on the situation. Shockingly, he informed us the car we were there to look at was being test driven at that exact time. It was then purchased. I could not believe that after assuring us they would have it ready for us at 10am, that they allowed it to be test driven and sold. And on top of that, they did not call us to warn us the car would not be available, so we both left our jobs to come to a pointless appointment where the salesman ended up scrolling through their inventory and finding only one other vehicle remotely similar to show us which was a total bust. After sharing our story with others, we found a lot of people have similar stories to ours when dealing with Woodhouse. So, I do not recommend taking your vehicle to Woodhouse. They do not provide safe and reliable service and when they try to cover it up, they lie, they ask you to lie, and they do not leave you with the same safe and reliable vehicle your brought them. More

Service department? Something very shady going on here !! Verbal recommendations made that did NOT match any paperwork on inspection sheet, items that did NOT need replaced marked NEEDS IMMEDIATE ATTENTION Verbal recommendations made that did NOT match any paperwork on inspection sheet, items that did NOT need replaced marked NEEDS IMMEDIATE ATTENTION More

Marvelous Experience!I had been shopping for a month Marvelous Experience! I had been shopping for a month all over town when I went to look for a new SUV at Woodhouse Nissan. I had the Great Fortune Marvelous Experience! I had been shopping for a month all over town when I went to look for a new SUV at Woodhouse Nissan. I had the Great Fortune to have Buddy Hogan as my Salesman. From the time he greeted me when I first drove in, till I drove away in my new Rogue. It never felt like Buddy was a Salesman, more like an old friend who was there to help me. Everything was straight forward, I never felt rushed and he answered all my questions. With all the crazy going on in 2020, this was definitely a Big Highlight for me. Buddy was just Marvy! (Marvelous:) Thanks Buddy, K Smith More

The worst experience I have ever had after the purchase 9 days later I owe another $2300 when I asked to see the finance application I filled out it was not the one I filled out you get nowhere fast and they days later I owe another $2300 when I asked to see the finance application I filled out it was not the one I filled out you get nowhere fast and they get very rude you get nowhere with any of management More

My best car buying experience What a difference the dealer makes! I honestly didn't know how nice and easy it could be to purchase a car until I bought a car at Woodhouse Nissan la What a difference the dealer makes! I honestly didn't know how nice and easy it could be to purchase a car until I bought a car at Woodhouse Nissan last weekend. David, Shane and the whole team made us feel like family. No pressure, no sales tactics or gimmicks. I saw the car online and David was beyond helpful getting me all the info and detailed pictures without being annoying or persistant. We drove 3 hours to check out the car in person and everything was as he said it was. David then went above and beyond to make me happy. And Shane was able to get me an amazing rate! They certainly earned a customer for life! Thank you! More