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35 Reviews of Woodhouse Hyundai of Omaha - Service Center
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January 26, 2024
Purchased a Palisade 3 years ago. Experienced transmission problems. Was told earliest we could make an appt was in 3 weeks!!! Called another Hyundai dealer and made appt for 3 day Experienced transmission problems. Was told earliest we could make an appt was in 3 weeks!!! Called another Hyundai dealer and made appt for 3 days!! Find another dealer with a better service department and customer service. More
by beidam
Employees Worked With
Not sure name of employee
February 02, 2023
Horrible service department will never step foot in the dealership again. Service manger doesn't care they had my vehicle for over 6 months DO NOT BE LIKE ME AND WASTE YOUR TIME!!!!!! dealership again. Service manger doesn't care they had my vehicle for over 6 months DO NOT BE LIKE ME AND WASTE YOUR TIME!!!!!! More
by brooke.lamb1021
Employees Worked With
Zach Hinkoe, Service Manager
July 26, 2022
Service department gives lots of excuses. Won't work on a loaner vehicle when they don't have the part and the 2 weeks are up. Call to talk to service and receptionist Dianna says we close in Won't work on a loaner vehicle when they don't have the part and the 2 weeks are up. Call to talk to service and receptionist Dianna says we close in 5 minutes and you will need to call back. More
by jetjohnson2013
Employees Worked With
Dianna
July 09, 2022
My Recent July 6, 2022 Service was Not Satisfactory. The Service Staff was Rude. The Invoice Included a Car Wash and Vacuum. The Dealer Did Not Build a Car Wash. I was Given a Coupon to Drive Way We The Service Staff was Rude. The Invoice Included a Car Wash and Vacuum. The Dealer Did Not Build a Car Wash. I was Given a Coupon to Drive Way West to an Unassisted Car Wash. I Went Out West One Time and Once to a Bucky's. Both Had No Attendant. To Add to My Frustrating Experience, My Car was NOT Vacuumed at the Dealership . The Complaint Department Offered to Vacuum My Car If I Would Return to the Dealership. A 20 Minute Drive Each Way was INCONVENIENT. I Declined. There was No Manager at the Dealership. Mr. Hinkle was Out of the Office Until July 12th. No One was Designated as a Manager. Also, My A/ C is Not Functioning Well. I was Told It Would be 4 to 6 Weeks Before An Appt Would be Available. I Feel the Woodhouse Hyundai Service Department is Disappointing and Obviously Understaffed. More
by VNR
Employees Worked With
Service Department - 4 Employees
March 06, 2020
oil change and tire rotation service was quick and friendly, and upon review of past services and tire history, was advised a tire rotation was not needed at this time service was quick and friendly, and upon review of past services and tire history, was advised a tire rotation was not needed at this time More
by tracy.hobbs
Verified CustomerEmployees Worked With
josh
March 05, 2020
Always great service! Nick and everyone else in Mazda Service have always treated us very well. Won't go anywhere else for Mazda Service except Woodhouse!! Thank you for Nick and everyone else in Mazda Service have always treated us very well. Won't go anywhere else for Mazda Service except Woodhouse!! Thank you for all you do for my Mazdas. I own three of them. I own a 2018 Mazda 3H, a 2010 Mazda 3H and a 2016 Mazda MX-5 Miata. More
by fftrader1963
Employees Worked With
Nick the Service Advisor at Woodhouse Mazda Place.
March 05, 2020
They guys at Hyundi are polite and curtious! They always take care of me and are quick with my services. They always have a positive attitude and are happy to help. They even took the time t clea They always take care of me and are quick with my services. They always have a positive attitude and are happy to help. They even took the time t clean the adhesive goop off my window! More
by sarah.cogdell
March 04, 2020
The attention to detail was unmistakable.. Our 2019 Santa Fe had been showing signs of a problem with "rail dust" in the paint. Woodhouse Hyundai made it right and paid attention to detail ins Our 2019 Santa Fe had been showing signs of a problem with "rail dust" in the paint. Woodhouse Hyundai made it right and paid attention to detail inside and out cleaning the car to the extent they exceeded our expectations. Great job Josh Ridpath and whoever in the paint shop cleaned up the discoloration. You are much appreciated. And I know I repeat myself but my familiy including our grown kids only buy from Woodhouse. More
by markaraujo56
Employees Worked With
Josh Ridpath , The Woodhouse paint shop.
March 04, 2020
Not Just an Oil Change I needed an oil change but wanted to have the brakes checked. Nick was able to get my car in the same day. He was vey professional both on the phone a I needed an oil change but wanted to have the brakes checked. Nick was able to get my car in the same day. He was vey professional both on the phone and in person. He got in touch with me within an hour after dropping off the car and explained the issues clearly. My car received an oil change, tire rotation and new brake pads all in a matter of 3 hours. 2 thumbs up Woodhouse Mazda service team! More
by mom2sal
Employees Worked With
Nick Fraley
March 04, 2020
Good service I received very good service at Woodhouse Nissan. The service people are very helpful. I was at Nissan - not Hyundai. Brandon and Billy were very I received very good service at Woodhouse Nissan. The service people are very helpful. I was at Nissan - not Hyundai. Brandon and Billy were very helpful. More
by maryschell
Employees Worked With
Brandon and Billy
