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Woodhouse Hyundai of Omaha
Omaha, NE
313 Reviews
Woodhouse Hyundai of Omaha is here to serve you! Our staff is filled with highly experienced sales, service, and financing specialists. We understand that you have high expectations, and as a team we enjoy the challenge of meeting and exceeding those standards with every customer we work with. Allow us the opportunity to help you in your search for your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 313 reviews
December 07, 2024
They have had my 2014 Hyundai sonata hybrid for over 2 months now and they won't give me any answers they refuse to return my calls and the technician is never available for 2 months I think they stole or months now and they won't give me any answers they refuse to return my calls and the technician is never available for 2 months I think they stole or sold my vehicle at this point today is December 8th 2024 this is currently happening they're very unprofessional I DO NOT RECOMMEND More
by c928k
Employees Worked With
Service department Nick
October 21, 2024
Got a new 2024 Hyundai sonata from Robby a few weeks ago, he was awesome to work with. A Great guy and answered all questions I had and showed me around the car and was to the point with everything. He offer he was awesome to work with. A Great guy and answered all questions I had and showed me around the car and was to the point with everything. He offered once I got my plates to come back and put them on for me since I didn’t have the screws. 10/10! More
by McCoy_Ethan
Employees Worked With
August 13, 2024
Chris was great! He explained everything in great detail and knew the answers to my questions. He explained everything in great detail and knew the answers to my questions. More
by djasonr
Employees Worked With
January 26, 2024
Purchased a Palisade 3 years ago. Experienced transmission problems. Was told earliest we could make an appt was in 3 weeks!!! Called another Hyundai dealer and made appt for 3 day Experienced transmission problems. Was told earliest we could make an appt was in 3 weeks!!! Called another Hyundai dealer and made appt for 3 days!! Find another dealer with a better service department and customer service. More
by beidam
Employees Worked With
Not sure name of employee
April 07, 2023
Dealership has terrible sales people, they are overpriced ( probably have to pay for all that overhead they have with the new dealership) and overall sales people were very unfriendly. Sales person got snipp ( probably have to pay for all that overhead they have with the new dealership) and overall sales people were very unfriendly. Sales person got snippy with me because I told them I was going to price shop. If you want to get ripped off I suggest you only shop this one place. Woodhouse in general has gone way downhill...... More
by JasonH
Employees Worked With
Christian Herrera
February 02, 2023
Horrible service department will never step foot in the dealership again. Service manger doesn't care they had my vehicle for over 6 months DO NOT BE LIKE ME AND WASTE YOUR TIME!!!!!! dealership again. Service manger doesn't care they had my vehicle for over 6 months DO NOT BE LIKE ME AND WASTE YOUR TIME!!!!!! More
by brooke.lamb1021
Employees Worked With
Zach Hinkoe, Service Manager
November 27, 2022
I bought a 2023 lemon. Hyundai elentra hybrid. The vehicle has slammed the brakes going forward with nothing in the way, it has done the same when reversing, and nothing wa Hyundai elentra hybrid. The vehicle has slammed the brakes going forward with nothing in the way, it has done the same when reversing, and nothing was there. The left side sensors miss a ton of alerts when changing lanes to the left, i was able to back into a rock at about trunk height without the sensors going off at all. This thing is a death trap. After 3 days of not responding i am scheduling services at a diffrent autodealer, woodhouse is a scam. More
by Benjamin Wright
Employees Worked With
Mike gold
July 26, 2022
Service department gives lots of excuses. Won't work on a loaner vehicle when they don't have the part and the 2 weeks are up. Call to talk to service and receptionist Dianna says we close in Won't work on a loaner vehicle when they don't have the part and the 2 weeks are up. Call to talk to service and receptionist Dianna says we close in 5 minutes and you will need to call back. More
by jetjohnson2013
Employees Worked With
Dianna
July 09, 2022
My Recent July 6, 2022 Service was Not Satisfactory. The Service Staff was Rude. The Invoice Included a Car Wash and Vacuum. The Dealer Did Not Build a Car Wash. I was Given a Coupon to Drive Way We The Service Staff was Rude. The Invoice Included a Car Wash and Vacuum. The Dealer Did Not Build a Car Wash. I was Given a Coupon to Drive Way West to an Unassisted Car Wash. I Went Out West One Time and Once to a Bucky's. Both Had No Attendant. To Add to My Frustrating Experience, My Car was NOT Vacuumed at the Dealership . The Complaint Department Offered to Vacuum My Car If I Would Return to the Dealership. A 20 Minute Drive Each Way was INCONVENIENT. I Declined. There was No Manager at the Dealership. Mr. Hinkle was Out of the Office Until July 12th. No One was Designated as a Manager. Also, My A/ C is Not Functioning Well. I was Told It Would be 4 to 6 Weeks Before An Appt Would be Available. I Feel the Woodhouse Hyundai Service Department is Disappointing and Obviously Understaffed. More
by VNR
Employees Worked With
Service Department - 4 Employees
January 03, 2022
I went in to look at a Santa Cruz, and after spending a couple hours at the dealership put a $1000 deposit down on the deal we had made. After we left the dealer called and said that he had messed up and i couple hours at the dealership put a $1000 deposit down on the deal we had made. After we left the dealer called and said that he had messed up and it was going to be $3000 more than what he had told us. I asked for my deposit back since they had changed the deal, he told me no problem. It took 3 phone calls and 2 weeks but I got my deposit back. More
by jorgensen.jacob
Employees Worked With
Christian Herrera
