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Woodhouse Ford of Omaha
Omaha, NE
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great customer service!!! Thank you to Travis, Chris and Dean for taking great care of me! This is my first brand new vehicle and you all made this process seamless! Thank you Thank you to Travis, Chris and Dean for taking great care of me! This is my first brand new vehicle and you all made this process seamless! Thank you so much! I very highly recommend Atchley Ford! More
Painless and greatly rewarding experience. We are a returning new sales, used sales and service department family. There is never any B.S. just honest and fair truth from staff from the bottom We are a returning new sales, used sales and service department family. There is never any B.S. just honest and fair truth from staff from the bottom of the ladder to the top of the ladder. Questionable situations are always, always figured out fairly and as the old saying goes " customer is always number one ". Staff is extremely customer oriented, friendly, available and trust worthy human beings. Atchley Ford Dealership is NOT like all others. We cannot speak highly enough of them, and we go back to the 1970's helping grandparents by cars from Atchley. J.A.N. Omaha, NE More
very helpful the salesman answered all my questions and explained everything really well. The set my phone to work on my new truck. They went through the options the salesman answered all my questions and explained everything really well. The set my phone to work on my new truck. They went through the options really well and explained how everything worked and said if i have any questions do not hesitate to call More
A pleasant car buying experience. Travis Norman was helpful and personable. No high pressure tactics. I'd say it was a very positive experience and I drove home in a great new car. Travis Norman was helpful and personable. No high pressure tactics. I'd say it was a very positive experience and I drove home in a great new car. More
nervous adventure I was very pleased with the help I received Travis Norman he showed me my new car . I I thank you for your help.Iam enjoying my new car . Thank you T I was very pleased with the help I received Travis Norman he showed me my new car . I I thank you for your help.Iam enjoying my new car . Thank you Travis and Atchley Ford. Debra Hammel More
Great experience This was my first experience with Atchley Ford. I went in with questions on lease-end options. Travis walked me right through the process and helped m This was my first experience with Atchley Ford. I went in with questions on lease-end options. Travis walked me right through the process and helped me find the exact Explorer I was looking for. He was patient with my very busy 2 year-old daughter who "helped" me with the test driving, negotiating and paperwork. The overall experience was low-pressure and friendly. Will definitely be back! More
Fix panel on Escape Tailgate Met with Jim as he told me to call on him from previous complaint and even though I did not have a official appointment, Rod Newsam stated it was a si Met with Jim as he told me to call on him from previous complaint and even though I did not have a official appointment, Rod Newsam stated it was a simple fix. He went and got a screw gun and screw and fixed the tailgate panel in a matter of a few minutes. Leaving recommended as No yet as they have to earn that yet. Thanks to Rod they get a little closer. More
Buyer beware - resolved It is now the end of August and the issue has been resolved. My concern with the vehicle reached the sales manager Paul Adams and was resolved. Durin It is now the end of August and the issue has been resolved. My concern with the vehicle reached the sales manager Paul Adams and was resolved. During the repair of the vehicle my experience with the service staff was very positive. All people were friendly and helpful. They even provided a vehicle for us to use while we waited. Thank you Paul Adams and the service staff for restoring my confidence in your dealership. On the way home I noticed a dent in our new vans roofline that was missed on original inspection. I contacted the salesmen immediately the next morning. I was told "it is up to the customer to look over the vehicle before it leaves the lot". I accept responsibility for that but I don't believe a vehicle could make it through that dealership without someone noticing the dent. Wether it was negligence or deception no attempt has been made by Atchley to make it right. Shame on you Atchley! Buyer beware!!! More
Wonderful experience with Herman at Atchley Ford! This recent car buying purchase was seamless, thorough, and stress-free! I told Herman what I wanted and he did the rest. He listened to my needs a This recent car buying purchase was seamless, thorough, and stress-free! I told Herman what I wanted and he did the rest. He listened to my needs and stayed within my budget--and I even drove it off the showroom floor! I will no doubt return to Atchley for my future purchases and most definitely will refer all my friends and family to Herman. More
Hard-working and friendly to boot !!! Herman was great! Being the worst going to be parents very soon we need a car that was not only affordable but safe for the entire family. Herman not Herman was great! Being the worst going to be parents very soon we need a car that was not only affordable but safe for the entire family. Herman not only worked hard to find us a car that was safe safe but affordable too! I never felt pressured at all to make a purchase. He met us at the door as soon as we pulled up with the testdrive model waiting for us to drive freshly washed and greet greeted us with a strong handshake. I really felt like he took my concerns seriously and really wanted to get me into the best possible automobile. I would recommend him to anyone looking to purchase a new or used vehicle! More