Woodhouse Ford of Omaha

One of the BEST car salesman ever. First of all Sean Lam sold us a new 2014 F150 Lariat. He was very personable from the beginning and continued throughout the whole transaction. He i First of all Sean Lam sold us a new 2014 F150 Lariat. He was very personable from the beginning and continued throughout the whole transaction. He is easy to talk with and we enjoyed his demeanor. He was very helpful in introducing the many settings dealing with the instrument panel. It will be very to recommend him to our friends. Thank You Sean PS, Sean came back from talking with his boss man with their offer. It was far to high and all I wanted was my keys so I could continue my search for my new pickup. While walking to the door Sean says this guy wants to talk with you. Dave "Major" Minor visited with me about prices, cost difference and options. After a couple minutes I was going to walk out, when Dave says, you have to sign this contract. I didn't know he had accepted my offer. So I would say Dave is an okay guy too. More

2001 Ford Focus - Timing Belt Hi, I was impressed with the whole experience this Saturday past. Service Rep Steven was great - he was friendly, knowledgable and made me feel com Hi, I was impressed with the whole experience this Saturday past. Service Rep Steven was great - he was friendly, knowledgable and made me feel comfortalbe that (as always - I always bring my car to Atchley 72nd St.). The work was completed more quickly than I thought it might be and the price came in lower than the estimate!! How great is that!! Thanks to all!!! ~ Gail Peter More

I drive past other Ford dealerships to go to Atchley Ford!!! I purposely drive past other Ford dealerships to go to Atchley Ford. Every single time I go to their service department, I am consistently very satis I purposely drive past other Ford dealerships to go to Atchley Ford. Every single time I go to their service department, I am consistently very satisfied with their work. They always have up-front pricing and their technicians keep my vehicle in perfect order. I trust Atchley Ford 100% - there aren't many people who can say that about a dealership. Thank you again Mike Dorn for the great communication while my vehicle was being serviced. Also, I LOVE the Quick Lane!! More

great car great sales man Bob is one of the best salesmen we have ever dealt with. It was the Saturday nite that a nasty snow storm was starting and there was no rush bat anyth Bob is one of the best salesmen we have ever dealt with. It was the Saturday nite that a nasty snow storm was starting and there was no rush bat anything. Everyone starting with Bob was top notch. More

service Excellent! Never dissatisfied. Treat you like family. I bought from Atchley service with Atchley and would never take it any other place. Salesforce h Excellent! Never dissatisfied. Treat you like family. I bought from Atchley service with Atchley and would never take it any other place. Salesforce honest service folks follow up every step of the way. More

feed back I came in with my mother and my grandma and he put up with my grandmas old school ways and my mothers mouth I thank him for that. Gave me a great deal I came in with my mother and my grandma and he put up with my grandmas old school ways and my mothers mouth I thank him for that. Gave me a great deal! He also hooked it up. I would really recommend Dean to my friends and family! I had an overall GREAT experience, Dean took his time to make me understand and this was good for me because this is my first real car. He made sure to go over the safety features of the car and that's very important to me because ill be having my first child in about a week. More

Oil change and tires rotated As usual Jessica is awesome! She always gives me a fair assessment of what I need down and makes sure I don't wait too long. I always go to her or Ro As usual Jessica is awesome! She always gives me a fair assessment of what I need down and makes sure I don't wait too long. I always go to her or Rod because they take such great care of me. Sherry takes great care of me in the cashier's dept.! More

Friendly and professional We were very pleased with our visit to Atchley Ford. The sales staff treated us with kindness and fairness. They had a very large selection of vehicle We were very pleased with our visit to Atchley Ford. The sales staff treated us with kindness and fairness. They had a very large selection of vehicles to choose from. More

Purchase of new Ford Edge Limited Nick was very helpful and patient (even when we kept him past closing). I wasn't even planning on purchasing a new car that day, just wanted to test d Nick was very helpful and patient (even when we kept him past closing). I wasn't even planning on purchasing a new car that day, just wanted to test drive, but Nick was very kind and helped me explore my options and I ended up buying that day! Love my new Ford! More

refuses to service my recall I have a recall on my car that was issued a month ago in which my car will shut down at high speeds (>65 mph) after driving a long distance. there is I have a recall on my car that was issued a month ago in which my car will shut down at high speeds (>65 mph) after driving a long distance. there is no warning of the car about to shut off. Apparently the hybrid battey gets overheated due to a faulty cooling valve. I have almost been clipped twice on the interstate because of my car shutting down while passing someone. I have told the problem to the staff and manager in which fits the exact issue on the recall. However, they claim that they cannot service my car and replace the defective part despite there is a recall for this exact issue. They claim they need diagnostic codes or some bs. I took my car to another dealership in another state and they called their bluff. they said they do not need codes to service the car warranty nor should they ever deny it based on the danger of it. This is absolutely unacceptable and shows you that they are not looking for the best interest of their customers. More