Woodhouse Ford

We went to buy a truck from Woodhouse. WE have heard good things about this place, since it is the biggest ford dealership in the United States. WORST PLACE TO EVER BUY A VEHICLE!!!! The truck was a very goo things about this place, since it is the biggest ford dealership in the United States. WORST PLACE TO EVER BUY A VEHICLE!!!! The truck was a very good price, and very low miles. We asked the salesman if he could guarantee us that there were no major scratches or dents on the truck, he assured us that there were only two minor scratches on the passengar side. WE were okay with that, since I do body work for a living. The truck gets delivered on a Friday afternoon, as I was looking at the passengar side, the two doors were completely repainted (very bad paint job), they didn't even take off the necessary parts, such as the door handle! You could see runs of paint on the doors. They literally took a paint brush to touch up around the door handles! I don't understand how they have the guts to send a 2008 F150 to a body shop!!! The truck didn't even have a xxxx spare tire underneath!!! And they really sucked at cleaning the inside of the truck out! Overall the worst experience we have ever had with a dealership! More

made a deal got financing trhough bank, called to let them know and was told another salesman sold it out from under the one i was dealing with, then tried to sell newer one more money ,smaller motor tha them know and was told another salesman sold it out from under the one i was dealing with, then tried to sell newer one more money ,smaller motor that wouldnt work to pull camper with . ive been told switch and bait is a common thing ther --all it did was make me go to atchley got a truck two years newer for same price More

I have never dealt with a dealership that was as helpful and friendly. They have always treated me with respect. That is important as I am a female and many dealers do not think that I know anything. The and friendly. They have always treated me with respect. That is important as I am a female and many dealers do not think that I know anything. The selection was great and the price even better. I will definitely recommend them to friends and family. More

After purchasing a new vehicle from them that was constantly in the shop (7 of 8 fuel injectors had to be replaced, some more than once, replace emergency brake system, replace leaf springs, stranded constantly in the shop (7 of 8 fuel injectors had to be replaced, some more than once, replace emergency brake system, replace leaf springs, stranded when transfer case exploded - to name a few things), we asked them to buy it back. After repeated contacts initiated by us, they said Ford had come to the table with "Ford Cash" to be used towards the purchase of a new vehicle. In addition, they would give us the the price they paid for the vehicle of our choice. We decided on a vehicle and they shot us a price. We shopped the price around and found other dealers that would meet/beat it (meaning they weren't selling it to us at their price). When we told Woodhouse that we found other dealers that would beat their price, they told us we were ungrateful and never to do business with them again. Since then, we have found out that the offer of Ford Cash was made up by Woodhouse, Ford hadn't even been made aware of all the problems we were having. In the last two months, we've started hearing dozens of horror stories about Woodhouse. The most scary ones (and there have been more than one) is where people pick out a specific vehicle with certain options, and then when they sign the paperwork, they pull a switcheroo with a lesser vehicle. When you complain, you will be escorted out of the building. More

Woodhouse uses deceptive sales tactics and outright lied to me about the truck I purchased. I will never do business with this company again. They lost a repeat customer!! to me about the truck I purchased. I will never do business with this company again. They lost a repeat customer!! More

Looked and compared trucks for 2 months, got a better deal here than anywhere we had visited, or any internet offer we had received. Great people to do business with. Outstanding number of vehicles to c deal here than anywhere we had visited, or any internet offer we had received. Great people to do business with. Outstanding number of vehicles to choose from. Sales people are very courtious and helpful, not pushy and arrogant like a lot of dealers. We will buy here again, and highly recommend that everyone at least give them a chance, I think you'll be glad you did!!!!!!!!!! More