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Woodhouse Buick GMC of Omaha - Service Center
Omaha, NE
818 Reviews
818 Reviews of Woodhouse Buick GMC of Omaha - Service Center
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June 07, 2018
Excellent work. In the service area.Jeff makes sure that you know all the facts about your car. I trust him and he does a great job. work. In the service area.Jeff makes sure that you know all the facts about your car. I trust him and he does a great job. More
by KUSEK5
Verified Customer
June 05, 2018
sales I was very happy with the effort of working with me with the dealing, when looking at a new truck. I highly recommended working with these the two pe I was very happy with the effort of working with me with the dealing, when looking at a new truck. I highly recommended working with these the two people. Great services. More
by DPETERS2010
June 04, 2018
read other comments Extremely disappointed that Woodhouse stopped washing cars after I was told that I would have free car washes for the life of my purchase of my 2017 Extremely disappointed that Woodhouse stopped washing cars after I was told that I would have free car washes for the life of my purchase of my 2017 Acadia Limited. More
by mchuff2
Employees Worked With
Kyle McWilliams, Service Advisor was excellent. He explained everything in detail and was extremely helpful.
June 04, 2018
Great job! They did everything I asked them to do. Great job! They did everything I asked them to do. This is a leased vehicle, so I didn't have to pay anything. Love my Enclave! Great job! They did everything I asked them to do. This is a leased vehicle, so I didn't have to pay anything. Love my Enclave! More
by CIVERS8
Employees Worked With
Justin Edmonds
June 04, 2018
Oil change; tire rotation; vehicle inspection Caeden Woodin was friendly, professional and efficient. He is the best! They took my car in as soon as I got there. The rolls and coffee were great Caeden Woodin was friendly, professional and efficient. He is the best! They took my car in as soon as I got there. The rolls and coffee were great too. Super job! More
by LLHARK
Employees Worked With
Caeden J. Woodin
June 01, 2018
Excellent Maintenance on older vehicle. We have a 2002 Park Ave with nearly 200,000 miles on it, so it has been needing some repair of worn parts. They replaced the plug wires and spark plu We have a 2002 Park Ave with nearly 200,000 miles on it, so it has been needing some repair of worn parts. They replaced the plug wires and spark plugs (all original), the fuel filter, and gas cap after doing an emission vacuum check (Other repair places I've used would have claimed it needed a far more expensive fix than just a gas cap). The car runs like new. We didn't realize how much it's performance was going down until it was fixed. Keeping the car we love running like new when it is 15 years old costs quite a bit every once in a while, but Plaza Buick and it's new owners, Woodhouse, never do work that is unnecessary and even fix minor things without charge. I've been to other repair shops that would be milking the maintenance of our car like crazy. I have never had Woodhouse suggest any repair without explaining why they think it is needed to my satisfaction. They are never pushy. I decide what I think needs to be done and when I want to do it. When maintaining an older car, it is extremely important to have a repair shop one can trust. For me, Woodhouse is that shop. More
by MCCORDENGINEERING
Employees Worked With
Stephanie Garcia
May 29, 2018
VERY UPSET AND DISAPPOINTED When I pulled in...it seemed to be assumed that MY vehicle was NOT mine. Just because I was a woman?? I've always been treated with respect and talk When I pulled in...it seemed to be assumed that MY vehicle was NOT mine. Just because I was a woman?? I've always been treated with respect and talked to about MY car and not just poo pooed or talked down to because "I don't know what is going on" with my own car. I did discuss this with Ryan as he is and ALWAYS has been a great advisor with our vehicles. Very disappointed in the lack of personal interaction like it used to be. (i.e. just calling out the last name in the waiting room when vehicles were finished and walking away) (There happened to be 2 people with the same last name and both got up and went out when the last name was called because the service advisor just called the name and went back to the service area and did not wait and then one was embarrassed because it was NOT hers) Need to work on customer service or interpersonal skills. More
by CMCMAHON0
Employees Worked With
Had 2 service advisors, do NOT know their names
May 28, 2018
Regal Treatment for my Regal Buick! Everything first class and first rate at Woodhouse GMC! Service is exceptional. Everyone who works there in all areas is polite, helpful, neatly dre Everything first class and first rate at Woodhouse GMC! Service is exceptional. Everyone who works there in all areas is polite, helpful, neatly dressed and groomed, and knowledgeable. Body shop does excellent work. Waiting area is comfortable, well designed, and treats while you wait are delish! More
by Quality and Style Fanatic
Employees Worked With
May 26, 2018
12,000 Mile Check-up Brought my Buick Envision in for an oil change, tire rotation, and overall check up. The work was fast and efficient, and I was on my way sooner than Brought my Buick Envision in for an oil change, tire rotation, and overall check up. The work was fast and efficient, and I was on my way sooner than I expected. Caeden Woodington was friendly, and explained what services were performed. It was a great experience! More
by BOBBARBVAUGHN
Employees Worked With
Caeden Woodington
May 26, 2018
Great service The service we received was just great. Every one we spoke with was friendly and upfront about the costs and timeline to be expected. I couldn’t be ha The service we received was just great. Every one we spoke with was friendly and upfront about the costs and timeline to be expected. I couldn’t be happier with the results and the overall experience. Oh yes, and that Sean Coleman fella is a handsome devil. He looks like a young Justin Timberlake. 😍 More
by COLEMANFAMILY33
Employees Worked With
Jeff Knoll, Sean Coleman
