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Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

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818 Reviews

818 Reviews of Woodhouse Buick GMC of Omaha - Service Center

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December 12, 2020

As soon as I pulled into the service department I was greeted and helped immediately. I do not remember her name but she was extremely polite and friendly. From beginning to end all transactions were tim More

by teashakey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I apologize I do not remember the 2 names in the service department that helped me. A female checked me in and male checked me out. They both told me their names I just and horrible with names.
Dec 14, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We look forward to working with you again in the future!

December 11, 2020

Set up service date on line, was greeted by first name when I drove in, very nice and clean waiting area, service was completed on time. Only bad part was there was no coffee. More

by johans6160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clark
Dec 14, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate your feedback!

December 10, 2020

They listened to all my concerns and recommended a list of things that could be done. Stephanie was on point with everything she recommended. She was in constant contact giving me updates as needed. Mechan More

by tkharm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie in service
Dec 10, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for visiting Woodhouse Buick GMC!

December 10, 2020

Excellent service. Gets the job done in good time! It was easy to make the appointment. Vehicle came back clean. Waiting area is nice. Good job! More

by rcybar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 11, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for servicing your vehicle at Woodhouse Buick GMC!

December 09, 2020

I have been a customer for many years and I have never had a bad experience with Woodhouse. Doug in the service department was very helpful and professional. He took care of all my needs and made excellen More

by BPULLEN9997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Dec 09, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for trusting Woodhouse Buick GMC with all of your vehicle needs!

December 09, 2020

It was easy to make an appointment. The shuttle service was convenient. They got all of the work done on time. I was pleasantly surprised that I had a warranty to cover the work done. More

by amber99rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 10, 2020 -

Woodhouse Buick GMC of Omaha responded

Hi Amber, Thanks for leaving us a review!

December 08, 2020

Excellent service, always is. Only bad thing every time I come in the car wash is down which is a bummer, but no deal breaker More

by CPETERSEN134
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 09, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate your feedback!

December 07, 2020

Very confused about your honesty. The repair started out costing 600, ask them to turn into warranty to see if they cover it, supposedly GMC declined so the guy told me Woodhouse would cover half. I would h More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of name
Dec 08, 2020 -

Woodhouse Buick GMC of Omaha responded

Hi Karen, We are sorry to hear about this and have passed this information along to management for further review.

December 07, 2020

Compared to Woodhouse Missouri Valley, I was disappointed. I’m used to getting my vehicle being washed after each service and getting vacuumed as soon as I arrive at the service department. That More

by Cfagan2009
Recommend Dealer
No
Employees Worked With
Rich Bentley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Calvillo, Seth Krasne
Dec 08, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and have passed this information along to management for further review.

December 07, 2020

My visit was fast and efficient. No problems. Only for an oil change. Not much more to add. x x x x x x x More

by ranmohr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Banks
Dec 08, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for visitng Woodhouse Buick GMC!

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