Woodhouse Buick GMC of Omaha - Service Center
Omaha, NE
818 Reviews of Woodhouse Buick GMC of Omaha - Service Center
As soon as I pulled into the service department I was greeted and helped immediately. I do not remember her name but she was extremely polite and friendly. From beginning to end all transactions were tim greeted and helped immediately. I do not remember her name but she was extremely polite and friendly. From beginning to end all transactions were timely and professional. I will continue coming using Woodhouse Buick service department for all of my car services. More
Set up service date on line, was greeted by first name when I drove in, very nice and clean waiting area, service was completed on time. Only bad part was there was no coffee. when I drove in, very nice and clean waiting area, service was completed on time. Only bad part was there was no coffee. More
They listened to all my concerns and recommended a list of things that could be done. Stephanie was on point with everything she recommended. She was in constant contact giving me updates as needed. Mechan of things that could be done. Stephanie was on point with everything she recommended. She was in constant contact giving me updates as needed. Mechanic was timely in his repairs and had a great quality of work. More
I have been a customer for many years and I have never had a bad experience with Woodhouse. Doug in the service department was very helpful and professional. He took care of all my needs and made excellen had a bad experience with Woodhouse. Doug in the service department was very helpful and professional. He took care of all my needs and made excellent recommendations. Always happy with Woodhouse! More
It was easy to make an appointment. The shuttle service was convenient. They got all of the work done on time. I was pleasantly surprised that I had a warranty to cover the work done. was convenient. They got all of the work done on time. I was pleasantly surprised that I had a warranty to cover the work done. More
Very confused about your honesty. The repair started out costing 600, ask them to turn into warranty to see if they cover it, supposedly GMC declined so the guy told me Woodhouse would cover half. I would h costing 600, ask them to turn into warranty to see if they cover it, supposedly GMC declined so the guy told me Woodhouse would cover half. I would have to pay 300. Got it fixed he said he found a way to help me out and it cost me 175. Read paperwork at home and it says it was warranty and I paid deductible of 175. Not sure what is going on there. I feel like they were trying to take advantage me and I really don't know what it should or shouldn't cost. They were very nice, but slow. Sat there waiting for 4 hours 20 minutes. More
Compared to Woodhouse Missouri Valley, I was disappointed. I’m used to getting my vehicle being washed after each service and getting vacuumed as soon as I arrive at the service department. That disappointed. I’m used to getting my vehicle being washed after each service and getting vacuumed as soon as I arrive at the service department. That wasn’t the case at the Woodhouse I visited on Friday, sadly. More