Woodhouse Buick GMC of Omaha - Service Center

Radio replacement Is woodhouse getting so big that they don’t bother with customer request/details. No care attitude and lack of other concerns. Very disappointed. W Is woodhouse getting so big that they don’t bother with customer request/details. No care attitude and lack of other concerns. Very disappointed. Want plaza back.. More

GMC P/U The service rep was very helpful and I got my my vehicle back in the alloted time with no delays. Getting vehicle back in estimated time was very impo The service rep was very helpful and I got my my vehicle back in the alloted time with no delays. Getting vehicle back in estimated time was very important to me. More

In for oil change Nice folks, good service, hard to say more. Good service and pleasant people to work with is about all one can ask for. there are your 25 words. Nice folks, good service, hard to say more. Good service and pleasant people to work with is about all one can ask for. there are your 25 words. More

great Everything was handled in a timely /professional manner. Working through Jim in sales and Jeff in service has been a very good thing for my automobil Everything was handled in a timely /professional manner. Working through Jim in sales and Jeff in service has been a very good thing for my automobiles More

Ellen is fantastic. Always helpful and goes above and beyond Very knowledgeable regarding all aspects of car and very versed in tech features on car. Very patient and down to earth when explaining things to cust Very knowledgeable regarding all aspects of car and very versed in tech features on car. Very patient and down to earth when explaining things to customers. More

Good work, Great people They were prepared to do the needed work. They understood what needed to be done. They got it done in less time than I thought it would take. They They were prepared to do the needed work. They understood what needed to be done. They got it done in less time than I thought it would take. They are nice people to work with. They told me about the other "problems" they found (I asked them to find them.) They presented me with the options. They did not pressure me to do the "nice" repairs. I trust all of the people who do the intake. More

USB music stick Answered all my Qs regarding how to get random at to work on USB music stick, and how to get a great shine on tires. Answered all my Qs regarding how to get random at to work on USB music stick, and how to get a great shine on tires. More

Trust issues I took my 2013 Acadia in because it has stalled on June 5. The fuel pump had leaked according to the technician but they also recommended I have fron I took my 2013 Acadia in because it has stalled on June 5. The fuel pump had leaked according to the technician but they also recommended I have front and rear brakes put on which I agreed to. Once I picked it up from the service center the brakes did not feel different at all and, in fact, felt worse. Fast forward to last week when I almost rear ended someone because the brakes would not stop within 2 to 3 seconds of pressing and only going 30 miles an hour. Took it in and the technician said everything was fine that the brakes seemed fine to them. When I was leaving the service center it was apparent to me that new brakes had just been put on as it felt quite a bit more touchy. I feel someone over looked putting the brakes on the first time and instead of admitting that, told me that everything was fine. Rich Bentley always goes above and beyond to make sure I’m taken care of. This review is in no way a reflection on him. More

Great service I brought my Enclave in for routine maintenance first thing in the morning. I also asked to have my wiper blades checked. It work was done quickly and I brought my Enclave in for routine maintenance first thing in the morning. I also asked to have my wiper blades checked. It work was done quickly and I was told that I only needed one wiper blade. I appreciated that the didn’t put two new wiper blades on when I only needed one. More

Great service reps Both Kyle and stephanie made my repair and maintenance visit to smooth and timely. Arrival and departure processing was excellent. This was my firs Both Kyle and stephanie made my repair and maintenance visit to smooth and timely. Arrival and departure processing was excellent. This was my first service since the change in ownership. More