Woodhouse Buick GMC of Omaha - Service Center

Woodhouse Service 120 & I Great service professional and friendly dservice writers. Excellent technicians. Great shuttle service to get you to your next appointment. If you sta Great service professional and friendly dservice writers. Excellent technicians. Great shuttle service to get you to your next appointment. If you stay the fresh donuts and fresh baked cookies are tremendous. More

Lug Nuts Not Tightened I had a new set of tired installed on Oct 2nd. I returned on Oct 3rd because my air conditioner was not working. The service advisor noticed that I w I had a new set of tired installed on Oct 2nd. I returned on Oct 3rd because my air conditioner was not working. The service advisor noticed that I was missing a lug nut. None of my lug nuts had been torqued down. A few of them were so loose that I could remove them with my hand. I could have had a serious accident and likely would have if my air conditioner (that I just had repaired 2 months prior) had not quit. I am quite upset about this experience. More

Attentive service staff Jeff K is excellent. Welcoming and informative. Gets my work done. Came in for warning light regarding a tire and was shuttled to were I needed to go Jeff K is excellent. Welcoming and informative. Gets my work done. Came in for warning light regarding a tire and was shuttled to were I needed to go while they ordered the tire. Done quickly. Conveniently located. Friendly staff. More

Woodhouse did nothing to help in the form of service! Read b The transmission on our Buick which we purchased at the then Plaza Buick, died after 1 year and 1month approx. Woodhouse didn't see fit to find a car The transmission on our Buick which we purchased at the then Plaza Buick, died after 1 year and 1month approx. Woodhouse didn't see fit to find a car to lend us ! I am presently in a Rehabilitation facility due to several knee surgeries ( I am learning to walk all over again, (but I digress.) That Buick is the only car we own. It is also the only one I can fit into, since I have to wear an immobilizer brace so I am unable to bend my knee. Our 56th wedding Anniversary was on the 29th of Sept. Without a car my husband wouldn't even be able to visit me on our Anniversary! When I explained this to Certified transmission they lent us a car free. They also rushed to put a new transmission in our car , so we would have our car for our Anniversary! Woodhouse did NOTHING TO HELP IN THIS SITUATION!! TRISH CASEY More

Oil changer, tire rotation and cabin filter Always friendly service and knowledgable about my car. Beautiful waiting area with drinks, cookies and tv. My salesman plus others employees came an Always friendly service and knowledgable about my car. Beautiful waiting area with drinks, cookies and tv. My salesman plus others employees came and talked with me even thought it was for service! More

Oil change Does a goog job, always friendly,free car wash with service,good employees,inside car sales makes it nice to look at all the cars. Does a goog job, always friendly,free car wash with service,good employees,inside car sales makes it nice to look at all the cars. More

Generally good but lots of after sale-issues Dan Burg, my salesman worked hard to find a 2018 Yukon Denali with a very specific set of equipment to create a "work Denali" rather than a luxury peo Dan Burg, my salesman worked hard to find a 2018 Yukon Denali with a very specific set of equipment to create a "work Denali" rather than a luxury people hauler. The vehicle was delivered with the exact equipment I specified and saved me from having to order a new full-build 2019 vehicle. High marks to Dan. After delivering the vehicle a number of stock items and accessories ordered were NOT added as requested or were overlooked. One incorrect item had to be re-ordered and replaced after delivery of the vehicle. On two other successive instances, ordered accessory equipment either failed or were not properly installed on the vehicle. When identified to the dealer, repairs were conducted promptly when I returned to the dealership for remedial action. More

Very professional and courteous! Everyone I was in contact with was very pleasant and easy to work with. The only reason I didn't give them 5 stars was due to 3 greasy hand prints tha Everyone I was in contact with was very pleasant and easy to work with. The only reason I didn't give them 5 stars was due to 3 greasy hand prints that were left on my truck even though it was ran through the car wash. Otherwise, I have no issues and will continue to have them service my truck. Thank You! More

Staff is fantastic and also gets you in and out quickly. Entire staff is always friendly and they have a great waiting room with a TV and provide fresh homemade cookies, coffee and water for waiting. And a f Entire staff is always friendly and they have a great waiting room with a TV and provide fresh homemade cookies, coffee and water for waiting. And a free car wash :) More

Battery Replacement I didn't have an appointment and was advised that the wait could be awhile, I was offered a ride but decided to wait. I have always brought my Buick h I didn't have an appointment and was advised that the wait could be awhile, I was offered a ride but decided to wait. I have always brought my Buick here for Maintenance and they have a very pleasant waiting room. They got my car in and taken care of in a reasonable amount of time. I am quite satisfied with the work that I've had done here and well continue to service my Buick here. More