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Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

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818 Reviews

818 Reviews of Woodhouse Buick GMC of Omaha - Service Center

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December 24, 2020

The radio hasn’t worked properly since we bought the car...told me it was fixed...nope still switching channels without pushing buttons & now can’t get WiFi called onstar they said it could be onstar mo More

by DEBWEISS8601
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Keegan Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gonzolas, Shane Martinez
Dec 27, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and have passed this information along to management for further review.

Dec 27, 2020 -

DEBWEISS8601 responded

Now my WiFi isn’t working properly & after speaking to onstar they said it could be the WiFi module & to contact the dealership which I plan on doing Monday

December 23, 2020

Great folks to work with in the Auto Body Shop to get our car repaired in a timely manner. Thanks Casey & Chris for all your help. More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey, Chris
Dec 23, 2020 -

Woodhouse Buick GMC of Omaha responded

Hi JP, Thanks for leaving us a review. We look forward to working with you again in the future!

December 23, 2020

Awesome experience start to finish. They called to remind me the car needed service, valet pick up and drop off and A+ service. Thank you. More

by gshaith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 27, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for visiting Woodhouse Buick GMC!

December 22, 2020

My wife brought in her vehicle with a nail in her tire. She was told that it was in a sidewall and couldn't be fixed and she would need 4 new tires for 1000.00. I had her take it to an HONEST shop and they More

by Sir
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know her name in service dept.
Dec 23, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and have passed this information along to management for further review.

December 22, 2020

Fantastic service, great response, efficient dept, worked to address my needs and keep me informed thru process. I love the care that they show my Sierra More

by Fluto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 22, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for trusting Woodhouse Buick GMC with all of your vehicle needs!

December 22, 2020

I don’t need to go often to get my Cascada serviced, but when I do, everyone is polite and professional. If you want me to add my service technician, than provide a drop down for service. You do for all t More

by ellistx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just service people
Dec 23, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate the feedback!

December 21, 2020

Work was completed in a timely manner and with perfect results. Courteous staff. Good follow-up with progress of repairs. Rental car was clean and easy drive. Thanks! More

by gmack93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy H. (body shop)
Dec 22, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate your feedback!

December 21, 2020

Sean and Stephanie are always very helpful. They both take the time to answer all my questions. Sean makes every effort to ensure that I understand why repairs need to be made. More

by BRYANLWATKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean. Stephanie
Dec 22, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We look forward to working with you again in the future!

December 21, 2020

The Service team always does a fantastic job along with going over and beyond to make sure recall and all warranty items are properly replaced. More

by mcintoshjr13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie and Ryan in Service Department
Dec 22, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for servicing your vehicle at Woodhouse Buick GMC!

December 21, 2020

I made a call and the gal that helped me went above and beyond what I could have asked for she told me about all of my options and helped me understand because of that the next time I am looking for a car More

by Kathypooschke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cohoe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We look forward to working with you again in the future!

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