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Woodhouse Buick GMC of Omaha - Service Center
Omaha, NE
818 Reviews
818 Reviews of Woodhouse Buick GMC of Omaha - Service Center
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February 12, 2019
Not what it uses to be when it was plaza We loved this place when it was Plaza GMC so much so that we brought all our GMC vehicles here for every service and repair, every time. The people w We loved this place when it was Plaza GMC so much so that we brought all our GMC vehicles here for every service and repair, every time. The people were great prices were reasonable considering you were getting dealer service, and you always got little perks that let you know they cared like a quick wash when your vehicle was done, that has all changed. I've refrained from reviewing until the transition to Woodhouse GMC was complete to allow them to work out the kinks. The first thing is the price increases, my oil change cost is now about double what it used to be. Along with the price increase for regular things like oil changes many things that used to be included like tire rotations and a wash at the end are now separate charges ($25 for a tire rotation alone). The individuals working in the service center have all changed now with the exception of a couple. Price increases are out of the service employees hands so there is nothing that they have done to make any of my services bad but the personal care you received as a regular customer is now gone. With this in mind we have decided that our most recent visit will be our last, there is simply no reason to continue going to a place that charges more and cares less. More
by James Brown
Verified CustomerEmployees Worked With
Doug banks
February 08, 2019
All wheel drive repair Stephanie Garcia was very knowledgeable and explained exactly what was going to be done to repair my car. She was willing to answer all my questions. Stephanie Garcia was very knowledgeable and explained exactly what was going to be done to repair my car. She was willing to answer all my questions. More
by ECRAIG618
Employees Worked With
Stephanie Garcia
February 08, 2019
came in for an oil change, found a oil leak, Oil leak was a covered item, so gave us a loaner for the week it went well. Service kept me updated with the repairs and what was going on. Oil leak was a covered item, so gave us a loaner for the week it went well. Service kept me updated with the repairs and what was going on. More
by RSMALINE
Employees Worked With
February 08, 2019
A successful repair of my 2016 GMC Canyon Very kind, and professional. They took me home Brought back when my Canyon was successfully repaired, and it was not an easy fix. thank you Very kind, and professional. They took me home Brought back when my Canyon was successfully repaired, and it was not an easy fix. thank you More
by DOC B
Employees Worked With
February 07, 2019
Service Very good service department,got me right in.Clean building like the inside showroom Good location for me.Had service on both of my cars at this locat Very good service department,got me right in.Clean building like the inside showroom Good location for me.Had service on both of my cars at this location More
by dengstrom
Employees Worked With
Dan Burg
February 06, 2019
very good service Service was prompt and friendly. Went over everything thoroughly and also reviewed upcoming services that would be coming due based upon mileage. Alwa Service was prompt and friendly. Went over everything thoroughly and also reviewed upcoming services that would be coming due based upon mileage. Always receive good service. More
by SAMSTER15
Employees Worked With
February 06, 2019
Service I’m always happy with the service I get. Everyone at the service department is very helpful. When I called Jeff Knoll got me in right away, that was n I’m always happy with the service I get. Everyone at the service department is very helpful. When I called Jeff Knoll got me in right away, that was nice!. More
by JMGOODMAN9
Employees Worked With
Jeff Knoll
February 05, 2019
Prices have increased There is no incentive to continue using your service center, either than convenience of location. Unfortunately services that were previously offere There is no incentive to continue using your service center, either than convenience of location. Unfortunately services that were previously offered have been sadly discontinued. More
by TAMMYPENNEY1
Employees Worked With
February 04, 2019
Satisfied satisfied with the service provided by the service department. timely, thorough and efficient. Followed-up with my appt. and received information that satisfied with the service provided by the service department. timely, thorough and efficient. Followed-up with my appt. and received information that was needed. Thx More
by JAMESOTTO23
Employees Worked With
Stephanie
February 04, 2019
Excellent Service Friendly, Courteous, & Treated very well. Work was completed ahead of scheduled time. I was notified when the work was completed. I would highly r Friendly, Courteous, & Treated very well. Work was completed ahead of scheduled time. I was notified when the work was completed. I would highly recommend the Service Department to anyone. More
by lkruse1185
Employees Worked With
Brenda anderson, caeden j woodin
