Woodhouse Buick GMC of Omaha - Service Center

Unfinished I went in to have my AC looked at and an oil change. They replaced the condenser that was under warranty but failed to change my oil after I had alrea I went in to have my AC looked at and an oil change. They replaced the condenser that was under warranty but failed to change my oil after I had already paid for it. I let the dealer know but have not heard back More

Body repair 2017 Nissan Rogue Ryan Burke took what was one of the worst days of my life and made it tolerable. He was able to get information from the insurance company I could not Ryan Burke took what was one of the worst days of my life and made it tolerable. He was able to get information from the insurance company I could not get and took charge of getting me into a rental vehicle. In other words, he was a miracle worker and his patience was amazing!! He was reassuring and honest the entire time!! Casey Loucks followed up through the repairs and kept me in the loop the entire time - another amazing person!! And the repair is Beautiful!! More

Stephanie always goes above and beyond! I have the interlock in my car, Stephanie is always reasonable and helpful when I have to leave my car! Thank you for always helping me out! I have the interlock in my car, Stephanie is always reasonable and helpful when I have to leave my car! Thank you for always helping me out! More

Oil change alignment brake check Super pleased. Good, quick service. Honest assessment of my brakes "condition. I am always pleased with the service, customer service and price. I rec Super pleased. Good, quick service. Honest assessment of my brakes "condition. I am always pleased with the service, customer service and price. I recommend Woodhouse to everyone. More

Oil change Starting with answering phone service was great they got me to who I needed to talk to in a timely matter. They got me in a timely manner and when ser Starting with answering phone service was great they got me to who I needed to talk to in a timely matter. They got me in a timely manner and when servicing waited in the waiting area which is so nice and relaxing. More

Remote key issues Remote key will not work when moe then 20 feet from vehicle. GMC engineers are working on a fix...I’ve been informed that GM will have a fix ASAP👍 Remote key will not work when moe then 20 feet from vehicle. GMC engineers are working on a fix...I’ve been informed that GM will have a fix ASAP👍 More

Great service and quick check-in process Each advisor I’ve had has been extremely courteous and helpful. Definitely recommend this dealership and service center to anyone looking for a GMC se Each advisor I’ve had has been extremely courteous and helpful. Definitely recommend this dealership and service center to anyone looking for a GMC service center. More

2006 envoy Had to have body work done and while waiting for parts,ryan worked with Shawn to get the oil/filter etc changed all in one shot Had to have body work done and while waiting for parts,ryan worked with Shawn to get the oil/filter etc changed all in one shot More

Stephanie the service advisor is great Stephanie is very knowledgeable and in informs me whenever have a question or an inquiry. She is thorough how professional nice and willing to help me Stephanie is very knowledgeable and in informs me whenever have a question or an inquiry. She is thorough how professional nice and willing to help me understand my the service needs of my car which is very old 1997. Stephanie is an ideal representative for the customers in that she is respectful, detailed and kind and also is familiar with cars. She is a perfect customer service representative to represent Woodhouse. She is the first point of contact with Woodhouse and makes a positive difference two customers. Excellent. Elaine Heath More

New tire Tire had to be ordered, had 8:30 am appointment Saturday- did not leave until 10:40 am. Then had to call Monday morning, car vibrating horrible. Had Tire had to be ordered, had 8:30 am appointment Saturday- did not leave until 10:40 am. Then had to call Monday morning, car vibrating horrible. Had to take vacation to bring back today at 3:00. Now waiting again...Doug is great, man at desk, obviously they didn’t balance... More