Woodhouse Buick GMC of Omaha - Service Center

Visit that could have waited I had an appointment to fix a recall issue, the part had been ordered before the appointment. After I arrived, I was told the part had been back order I had an appointment to fix a recall issue, the part had been ordered before the appointment. After I arrived, I was told the part had been back ordered. Had I been notified ahead of the appointment, I would have rescheduled since I live an hour from the dealership. I did have an oil change while I was there but that wasn’t urgent and could have waited also. Overall, I was a little disgusted that I wasn’t informed ahead of time that the part wasn’t available and given the opportunity to reschedule. More

Work was done on schedule and vehicle is back to tip top sha Thanks to the Woodhouse crew for getting our vehicle back to specs and making sure we are safe on the road. Never over look your tires. Thanks to the Woodhouse crew for getting our vehicle back to specs and making sure we are safe on the road. Never over look your tires. More

Didn’t try to upsell me Took my car in due to check engine light and they took care of the problem and did not try to sell me anything else like many dealers do. Took my car in due to check engine light and they took care of the problem and did not try to sell me anything else like many dealers do. More

Vehicle Inspection and Recall Update Thanks to the crew for getting our vehicle updated and current on all service needed. The ease of appointment and drop off is what one appreciates. Thanks to the crew for getting our vehicle updated and current on all service needed. The ease of appointment and drop off is what one appreciates. More

Excellent service & went above my expectations on getting all items taken care of. I was advised the stain was removed on the seat however it wasn’t completely gone. & went above my expectations on getting all items taken care of. I was advised the stain was removed on the seat however it wasn’t completely gone. More

Omaha GMC is a joke. I bought my truck with bumper to bumper warranty and went in to get ABS fixed and they said it wouldn’t cover it and then I had a squeaking in my back I bought my truck with bumper to bumper warranty and went in to get ABS fixed and they said it wouldn’t cover it and then I had a squeaking in my back tire and they said I needed new brakes and rotors and I took it to Brakes Plus and they said it was just a clip rubbing and fixed it for $50 rather than the $550 gmc quoted. They are just scamming people to make money. More

Tire Repair Noticed something in my tire. Called and was able to get my car in within an hour. Tire was repaired under extended warranty. I was not sure if I r Noticed something in my tire. Called and was able to get my car in within an hour. Tire was repaired under extended warranty. I was not sure if I removed if the air would come out and leave me with a flat tire. More

Great. On time. Very friendly With many options I have found you to do a great job. I liked making the appointment on line. I’ll be back in the future. With many options I have found you to do a great job. I liked making the appointment on line. I’ll be back in the future. More

Hail damage repair My car had extreme hail damage. The folks at Woodhouse worked with the insurance company to ensure all damage was identified and properly repaired. T My car had extreme hail damage. The folks at Woodhouse worked with the insurance company to ensure all damage was identified and properly repaired. They kept me informed at every step. When repairs took longer than my insurance allowed for a rental car, they provided me with a loaner vehicle. Outstanding customer service and work on my car! More

Accident repair I am new to this dealer so I was a little apprehensive. Casey was a pleasure to work with. He explained the situation and worked with the insurance a I am new to this dealer so I was a little apprehensive. Casey was a pleasure to work with. He explained the situation and worked with the insurance adjuster to make sure the damage was properly handled. He kept me informed as the work proceeded and made sure my car was returned to its original condition. I am very well pleased. Thank you Casey and crew. More