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Woodhouse Buick GMC of Omaha

Omaha, NE

4.3
1,466 Reviews
Woodhouse Buick GMC of Omaha is a full service dealership providing knowledgeable sales and service for all your vehicle needs. With a large indoor showroom you can comfortably shop a huge selection of new Buick and GMC vehicles along with certified pre-owned and used vehicles. Experience the Woodhouse difference and purchase your next vehicle with confidence at Woodhouse Buick GMC of Omaha.
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11911 I St

Omaha, NE

68137

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Showing 1,466 reviews

May 25, 2018

Excellent! The dealership installed and balanced 4 new Goodyear tires, and took care of the check engine light that had come on (replaced both cam control soleno More

by WHILL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McWilliams, James Spieker, Chris Goergen
May 25, 2018

great experience! Service Rep. Stephanie Garcia gave awesome oil change/check-up delivery. I thank her & the rest of the W. team. My 2017 Buick is also grateful too. More

by ESPINOSAALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Garcia
May 25, 2018

great deal of trust Had a great experience in the Service Department. I had an unusual request and felt they really worked to help address my concern. I have a great de More

by kirby0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
whole service team
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

We appreciate your trust! Thank you for your review.

May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

We truly appreciate your trust in us. Thank you for taking the time to share your experience.

May 25, 2018

Oil change was fast and he went over everything they checked. Advised other service that was about to be due. Clean waiting area and cookies. And love the free More

by DBSPENCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McWilliams
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

Thank you! The cookies are the best and we appreciate you sharing your experience.

May 25, 2018

Oil change Nice staff. New staff appears to have high turnover. Prices higher than others. Eliminated services previously performed by prior owner. Claimed thos More

by HWEVERKA
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know them.
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

We appreciate the feedback and would like to discuss your overall experience with the dealership for your oil change. If you can please provide the best form of contact for a manager to reach out to you.

May 25, 2018

I was unhappy with the price difference ! We were quoted a price for front window regulator at another Woodhouse dealership on L st. By Jeff Kernen ( he even "repaired" it temporarily for us , More

by TRISH.CASEY.TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I delt with Stephanie Garcia via the phone! Perhaps my husband can remember some names, he unavailable now!
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

We would like to have a manager reach out to you regarding the issues you stated in your review. If you could please provide the best form of contact for you, we will have someone reach out to you.

May 25, 2018

Not happy Woke experience not great. Not shown car, car was not in working order. In the shop twice. Told wrong details given about certified pre owned. Tried More

by MANDYANDERSON13
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth Krasne
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

Thank you for taking the time to offer feedback regarding your service visit along with overall experience with the dealership. If you could please provide the best form of contact for you, we would like to have a manager reach out to you regarding your experience.

May 25, 2018

Buick Envision Oil Change Service was great, price for the service was good. The service team was friendly, very knowledgeable and detailed in the service that was going to be More

by DNKMCPHAUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 25, 2018

Excellent service experience Knowledgeable caring service writers. Diagnosed and solved my dilemma. Less than an hour total time in the service area. All concerns addressed and ha More

by danhallmarq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Rogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately forgot the name of my service advisor. Only female at the time working service
May 25, 2018

New vehicle lease I told them exactly what I wanted and they quoted a price that didn’t fit my budget so we figured out which options to drop or downgrade so I could af More

by CSCHNEIDER8303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Rogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

We are always happy to help you find exactly what you are looking for and comfortable with. Enjoy your new vehicle!

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