Woodhouse Buick GMC of Omaha

bad customer service and inconsistency After finding out my new lease of my 2018 GMC Acadia had an oil leak in the pan during my 1st oil change ever with it, they scheduled me to get it rep After finding out my new lease of my 2018 GMC Acadia had an oil leak in the pan during my 1st oil change ever with it, they scheduled me to get it repaired. They then called to rescheduled me....twice and then stated that they wouldn't actually have a courtesy vehicle available for me after all. After all said and done, they did get me a rental car which worked out but it was supposed to be done in 1 day and it wasn't so i had to leave my vehicle there overnight and wait until the following day to get it. It was very inconvenient, and they seemed very disorganized and inconsistent More

Service Appointment They did a good job. Delivered me to my office on a timely basis and picked me up when they were done with my car, or so we thought. Found out that They did a good job. Delivered me to my office on a timely basis and picked me up when they were done with my car, or so we thought. Found out that they forgot to do one item so I had to wait in the lounge for an hour, time that I could have been at my office working. But they got it done and I was on my way. Typically the service are has done a good job and I'll forgive them for this error this time. More

Great Attitude, Excellent Service The service department at Woodhouse GMC is attentive to customers’ needs, courteous, and careful in responding to customer needs. Stephanie Gonzal The service department at Woodhouse GMC is attentive to customers’ needs, courteous, and careful in responding to customer needs. Stephanie Gonzalez goes the extra mile to make service visits a pleasure instead of a burden. More

Service Your service people were great. Not sure what his name was. I guess you will have to look. He earned a raise. So my hats off to you for hiring Your service people were great. Not sure what his name was. I guess you will have to look. He earned a raise. So my hats off to you for hiring knowledgeable people More

Recall correction There was a recall on our vehicle. It was fixed quickly once they had the parts. We also used the service to take you home and then back to pick up th There was a recall on our vehicle. It was fixed quickly once they had the parts. We also used the service to take you home and then back to pick up the car. That was helpful. More

Excellent Service These two gentlemen kept me informed and helped me get repair done quickly. Also used courtesy service and that was a great experience. Thanks for t These two gentlemen kept me informed and helped me get repair done quickly. Also used courtesy service and that was a great experience. Thanks for the help. More

Easy no pressure It will be hard to go somewhere else! Found truck I wanted in no time at all. Thanks for making this transaction pain free and simple! It will be hard to go somewhere else! Found truck I wanted in no time at all. Thanks for making this transaction pain free and simple! More

Sales Justin was easy to deal with available for questions and professional. Job well done. The shop was timely on installation of cover and bed spray line Justin was easy to deal with available for questions and professional. Job well done. The shop was timely on installation of cover and bed spray liner also courteous More

Easy, accomodating, friendly We have purchased our last 5 vehicles on the phone from Woodhouse and it has been great! Easy, accommodating and friendly. We will be back. We have purchased our last 5 vehicles on the phone from Woodhouse and it has been great! Easy, accommodating and friendly. We will be back. More

Bought a SUV Very nice dealership with great and very knowledgeable people who are willing to help. I would recommend this dealership to anybody looking to purcha Very nice dealership with great and very knowledgeable people who are willing to help. I would recommend this dealership to anybody looking to purchase a vehicle new or used. More