Woodhouse Buick GMC of Omaha

first time final The appointment was scheduled for a certain time and date that would allow me to waIT FOR THE AUTO so then I could l;eave when it was done. this is w The appointment was scheduled for a certain time and date that would allow me to waIT FOR THE AUTO so then I could l;eave when it was done. this is what happened and all was done as promised. More

Great Service Went in for an oil change. They were prompt. Ryan in the body shop took care of a small scratch on the bed of my truck. Just a surface scratch that b Went in for an oil change. They were prompt. Ryan in the body shop took care of a small scratch on the bed of my truck. Just a surface scratch that bothered me when the sun hit it just right. They buffed it right for me. No charge. Had coffee and cookies while I waited. Good place to do business with. Thanks More

Unhappy experience Unhappy about the accommodation after the fact. Seems once you have the money my opinion is of no value. I apologize I did use the f word which I ra Unhappy about the accommodation after the fact. Seems once you have the money my opinion is of no value. I apologize I did use the f word which I rarely use, only when I’m mad. some things I didn’t realize til after the fact. I’m paying $50 a month more for a lesser car. It doesn’t have the moon roof, it doesn’t have a CD player, or the warning lights in the outside mirrors which I would’ve sworn it had when I test drove it but I must’ve been mistaken, it didn’t even have the rubber floor mats which my last car had. They did let me take those. Turns out I miss my moon roof a Lot. I did ask about maybe making a switch. In effect if I had it to do over I would’ve gotten something more comparable with my last vehicle. I was surprised at the lack of empathy when I came back the following day and expressed my concern about this, basically I was informed I signed the paperwork so I’m stuck with it. Normally when I get a new car I’m excited about it but it sure takes the fun out of it when I’m full of resentment. I was under the impression you had 3 days to change your mind but maybe that only applies to purchase and not towards a lease. I could be wrong. But no I would not recommend Woodhouse and when this lease is up will go elsewhere. More

Comfortable, Welcoming, Easy Buying Experience Sales associates are at the entrance to open the door for customers, which creates a welcoming environment. Vehicles are well-detailed, and this deale Sales associates are at the entrance to open the door for customers, which creates a welcoming environment. Vehicles are well-detailed, and this dealership upholds its reputation by their stringent 170-point plus certified vehicle process. Arnold was great to work with. He listened to what we explained we were looking for and was very knowledgeable in helping us find a vehicle that suited our needs. I usually dislike the car-buying experience altogether, because most sales associates seem to be high-pressure asking too many questions, but our experience with Arnold was awesome! The process to negotiate and ultimately buy our vehicle took maybe 45 minutes, which is a record time in my experience. The sales manager worked with us on a price and threw in some "freebies". Will likely buy from again. More

Very knowledgeble, helpful and considerate and on time. They are all very knowledgeable about my truck and my needs. Always get the work done in a timely manner and done correctly. I have never had a bad They are all very knowledgeable about my truck and my needs. Always get the work done in a timely manner and done correctly. I have never had a bad experience with Woodhouse Buick. More

2010 Suburban The dealership, did a diagnostic test to find my issue which they didn't diagnosis the issue. I was not pleased with results of this visit. The dealership, did a diagnostic test to find my issue which they didn't diagnosis the issue. I was not pleased with results of this visit. More

SERVICE REPAIR/PURCHASE NEW VEHICLE I originally intended to have my 2013 Buick Encore repaired as the Electrical relay for the cooling fan went out, the Service department at Plaza Buic I originally intended to have my 2013 Buick Encore repaired as the Electrical relay for the cooling fan went out, the Service department at Plaza Buick is friendly, knowledgeable and efficient , providing me with the Estimate for repair and cost in the same day, I opted to purchase a 2019 Buick Envision, Chris, Ryan and Erin were great to work with from the test drive, financials, preventative coating options and follow through on the entire process, this is my 2nd purchase of a brand new vehicle from Plaza Buick, and I will continue to do business and recommend them to family and friends for years to come, More

Positive experience at Woodhouse Buick Our salesperson was very helpful in finding exactly what we wanted and to confirm that we drove other vehicles to help make the decision. Also good i Our salesperson was very helpful in finding exactly what we wanted and to confirm that we drove other vehicles to help make the decision. Also good in going over all the bells and whistles and in following up later - Thank you Shane!! The "closer" was also most efficient and I appreciate that. More

maintenance and more I came in for general maintenance - but the service advisers were very helpful in listening to my concerns. They offered to help and researched optio I came in for general maintenance - but the service advisers were very helpful in listening to my concerns. They offered to help and researched options for some additional parts for my truck. will definitely return. More

Buying New GMC ACADIA from Woodhouse Quick service, negotiating was painless, and Todd the sales representative was excellent. Always a pleasure doing business with Woodhouse. Compan Quick service, negotiating was painless, and Todd the sales representative was excellent. Always a pleasure doing business with Woodhouse. Company car purchase and the GMC Acadia meets all the requirements that I appreciate. thank you Todd and Woodhouse. More