Woodfield Nissan - Service Center

Since I bought my Murano new at Woodfield Nissan in 2014 I have had all of the service done here. Last week I brought it in again for routine maintenance. Greeted immediately and was taken care of in the us I have had all of the service done here. Last week I brought it in again for routine maintenance. Greeted immediately and was taken care of in the usual professional manner I always have been. Great dealership and they followed all the Covid protocol to the letter. I would never take my vehicle anyplace else. Thanks for all you do! More

Terrible... Absolutely TERRIBLE The biggest rip--off ever, and the service director, Scott, is the most useless person I have ever talked to in my entire life. They quote you somethi The biggest rip--off ever, and the service director, Scott, is the most useless person I have ever talked to in my entire life. They quote you something, you pay, and the problem is right back, and they charge you more with not honoring the work they did on the car literally one day ago. More

Fast reliable service - Thanks, Adam!! There's nothing better than getting it taken care of right the first time, AND QUICKLY! Adam, I appreciate all of your help with my car. You and your There's nothing better than getting it taken care of right the first time, AND QUICKLY! Adam, I appreciate all of your help with my car. You and your service team are second to none. I am impressed how thorough and quickly you all work! More

Quality vehicle friendly service Considerate and fast Quality vehicle friendly service Considerate and fast check ups! No Hassel Coffee n tables. Vending machines and clean bathrooms. Kick back and w Quality vehicle friendly service Considerate and fast check ups! No Hassel Coffee n tables. Vending machines and clean bathrooms. Kick back and watch a little TV while waiting. More

Brake fluid So i change a brake fluid with this dealer which they recomended, because i know a little mechanical cars i bought a brake fluid tester and check it b So i change a brake fluid with this dealer which they recomended, because i know a little mechanical cars i bought a brake fluid tester and check it by myself, yes it shows a first red light which means not necessarily but very soon i should change, because i take care of my car i did it, when i come back home again i check if they changed it and surprise they just add a little fluid and my tester shows second yellow light which is almost red, after 4 days i went back to the dealer and talk with manager, he said it never gonna be green because some old fluid stays in a system and always gonna be like this which is not true it should be green and didn't want to do anything about it but i thought. to check it now at dealer parking because it probably mixed with the old fluid and it gonna be red again, i was right the light was red again after i drove around 100 miles. Of course manager didn't go with me to see the tester light because i'm almost sure he knew they didn't change the fluid, after that they did it again but now i was watching them to make sure they change it, after they change it the light come green, so do you know what i mean, be very careful with them because they charge you a lot of money and don't do the job.I will never go again to this dealer mechanic. More

Don't waste your time. I've been a customer for 4 years. I recently had some service done and my vehicle was damaged. The service manager Mike was kind enough to write it in I've been a customer for 4 years. I recently had some service done and my vehicle was damaged. The service manager Mike was kind enough to write it into the ticket to say it was damaged. Unfortunately, I won't be returning anytime soon. Every time I do business with them there is a problme. Bought a new car, and the warranty salesmen tried to slip in a "Rim Protection" package. That was a real insult. Had service for a recall done and they told me I'd need a rental car. Got the rental car and within seconds, they called saying the service was done! What a waste of my time. I believe this dalership has some real problems that no one is willing to see or deal with. You will be on the hook for their mistakes. Understand this, Woodfield Nissian just wants your money. Once they have it. You don't matter anymore. FIND A LOCAL MECHANIC YOU TRUST. Norwood Auto service is great, ask for Dave! You've been warned. Prepair for trouble if your going to Woodfield Nissian!!! More

Mixed Bag I purchased a new 2016 vehicle and had a very good experience through the sales process. It was efficient and easy. The first time I needed some per I purchased a new 2016 vehicle and had a very good experience through the sales process. It was efficient and easy. The first time I needed some perspective on service has been a different story. My vehicle is having an issue with window tinting and it seems no one can help. Service has pointed me to sales, sales pointed after market sales, to used car management, to internet sales, to the General Manager. Bottom line, I have a rear window with window tinting bubbling on a car covered my warranty and I have gotten no where. Frustrating for sure... More

Woodfield Nissan Lori Smith went above and beyond to solve my issue. She is a winner. Both Lorie and Mike in Service are what will keep me coming back. Paul NEVER came Lori Smith went above and beyond to solve my issue. She is a winner. Both Lorie and Mike in Service are what will keep me coming back. Paul NEVER came through with his work or promise. Made me feel not worth their time. Funny, since I have purchased 5 cars from you. More

Fast and Efficient I love the service department at this dealership. I bought my first Nissan 4 years ago and have been taking my car to Woodfield Nissan for my service I love the service department at this dealership. I bought my first Nissan 4 years ago and have been taking my car to Woodfield Nissan for my service ever since. Every employee I have dealt with has been knowledgeable and courteous. Appointments are always on time and my service is completed quickly. Jose Rodriguez has always been extremely professional and courteous. I am unfamiliar with the workings of my vehicle and Jose has answered all of my questions thoroughly and with patience. More