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Woodfield Nissan

Hoffman Estates, IL

3.9
265 Reviews
Woodfield Nissan is Illinois #1 Volume Leader. Our dealership is driven by unparalleled value and phenomenal customer service. Whether you're purchasing a new vehicle or servicing your investment, our goal is to ensure your experience at Woodfield Nissan is TRULY EXCEPTIONAL! Woodfield Nissan 700 W Higgins Hoffman Estates, IL 60169 847-310-1900 www.WoodfieldNissan.com
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700 W. Higgins Road

Hoffman Estates, IL

60169

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Showing 265 reviews

July 07, 2017

Horrible Experince Horrible... I was told that the car would be waiting for me when I arrived at the dealer. No one knew where the car was... Once car was found and I de More

by Gracie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Krejckant
Mar 30, 2018 -

Woodfield Nissan responded

I realize your frustration and apologize for the circumstance which led you to this review. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers. We will be bringing your comments to our team's attention to ensure we improve upon these issues. Thank you.

July 07, 2017

An Experience When we all started to understand each other then then process of buying a new car became easy. I was not fond of the internet pricing. More

by Dennis5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Masi, Howard Robins, Adolfo Roman
Feb 23, 2018 -

Woodfield Nissan responded

Dennis, We are more than happy that we could provide you with an enjoyable car-buying experience. We truly want you to enjoy your new car and the service we provide. If there is anything we can do to further your satisfaction, please let us know. Thank you.

July 05, 2017

Buying a car made easy and stress free From the moment that I stepped out of my car with my wife and 3yr., 5yr. children the dealership employees made sure we were all attended to. Looking More

by Phil924
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Laino, Brent Alexander
Mar 30, 2018 -

Woodfield Nissan responded

Phil, Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a wonderful experience. I am happy that our team was able to provide you with nothing less. Don't hesitate to contact us if there is anything else we can do for you. Thank you.

June 28, 2017

Great experience One of the most rewarding experiences at a car dealership,. The car was exactly what we were looking for, right price. fast service, very happy with More

by alinah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Steve Havens, Lena Perrino, Arvey DiMaria
Mar 30, 2018 -

Woodfield Nissan responded

Alinah, We really appreciate you being so kind as to write this review. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we provided you with a great experience. Thank you so much and if you have any further needs, do not hesitate to come back to see us.

June 26, 2017

Easy purchase Even I spent half of the day a dealership (I bought two cars, so maybe that was a reason) I had to say - that was easy and smooth purchase. Salesman More

by Jurek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wenc, Steve Havens, Lena Perrino, Brent Alexander
Mar 30, 2018 -

Woodfield Nissan responded

Jurek, Thank you for the great feedback. At Woodfield Nissan, we believe that vehicles are vital assets to our daily lives and they should be treated as such. We work hard to stand out from other dealers in terms of customer service and transparency. Please let us know if there is anything else we can do further your satisfaction.

June 12, 2017

Good service I give that reating because I was bought 3 cars already there and every time your team gave me a good service. In special Renan. More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Smith, Renan Simon
Mar 30, 2018 -

Woodfield Nissan responded

Angel, We can't thank you enough for your repeated business. We practice low-pressure sales techniques because we believe the customer is always more important than the sale. We anticipate the next opportunity to do business with you. Until then, take care and drive safely.

June 10, 2017

Quick and through. I loved the idea of using the internet to purchase my car. My time is very important to me and by using the internet the purchase was quickly complete More

by betty4425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Steve Havens, Latch Poptchev, Kim Krejckant
Mar 30, 2018 -

Woodfield Nissan responded

Thank you for your kind feedback, Betty. We appreciate your business and we look forward to seeing you again in the near future. Thank you.

June 05, 2017

It was great! They are very fast, friendly and extremely helpful. I am very happy with my new Nissan Versa. It was a great experience for me. I would recommend this More

by Aynur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Smith, Steve Havens, Kim Krejckant, Arvey DiMaria, Paul Ketz
Mar 30, 2018 -

Woodfield Nissan responded

Thank you for the great feedback. At Woodfield Nissan, we believe that vehicles are vital assets to our daily lives and they should be treated as such. We work hard to stand out from other dealers in terms of customer service and transparency. Please let us know if there is anything else we can do further your satisfaction.

May 27, 2017

Our experience was both positive and successful We liked the friendly staff, inventory selection, cleanliness of the facility, and geographic location. Sales manager Mark Wenc is great. We bought th More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Smith, Mark Wenc, Jeff Gullo, Vesko Vankov
Mar 30, 2018 -

Woodfield Nissan responded

Mike, Our customers deserve nothing but the best and I'm glad to hear you thoroughly enjoyed your experience at Woodfield Nissan! Vehicles are vital assets to our daily lives and it is of the utmost importance that they are regarded as such. We practice low-pressure sales techniques because we believe the customer is always more important than the sale. We anticipate the next opportunity to do business with you. Until then, take care and drive safely.

May 23, 2017

Super Happy! I was super happy to have came here! Rey and his boss (forgot his name but he was awesome!) were very professional and nice. They took their time to g More

by happycust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Madani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Benne
Mar 30, 2018 -

Woodfield Nissan responded

We are proud of the top-notch customer service we provide. We practice low-pressure sales techniques because we believe the customer is always more important than the sale. Our team works diligently to ensure you leave our dealership completely satisfied and providing excellent customer service is a top priority in both our sales and service departments. We anticipate the next opportunity to do business with you. Until then, take care and drive safely.

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