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Woodfield Nissan

Hoffman Estates, IL

4.1
269 Reviews
Woodfield Nissan is Illinois #1 Volume Leader. Our dealership is driven by unparalleled value and phenomenal customer service. Whether you're purchasing a new vehicle or servicing your investment, our goal is to ensure your experience at Woodfield Nissan is TRULY EXCEPTIONAL! Woodfield Nissan 700 W Higgins Hoffman Estates, IL 60169 847-310-1900 www.WoodfieldNissan.com
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700 W. Higgins Road

Hoffman Estates, IL

60169

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Showing 269 reviews

September 07, 2017

Biggest Bluffers and playing games I visited 3 times and deal was made for SUV with all features.. But I did wanted to take delivery on an auspicious day so I asked them I will take the More

by Kay
Customer Service
Recommend Dealer
No
Employees Worked With
Steve Havens
Mar 30, 2018 -

Woodfield Nissan responded

Woodfield Nissan said on 02/23/2018 03:07 PM (Private Message) Kay, We are very sorry to hear about your negative experience at our dealership. However, I appreciate you taking the time to bring this to our attention. I assure you, what you describe in this review is not typical of our dealership. We always aim to provide excellent customer service and satisfaction. It is never our intention to mislead or be dishonest with any of our customers. We will address your experience and ensure we improve upon these issues. Please let us know if there is anything we can do to earn your business.

August 07, 2017

Great service. Helpful sales staff I purchased a car from them in 2002 and again in 2017. In both cases, Schaumburg Nissan was excellent. Phil Panzarella asked what we were looking fo More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Panzarella, Paul Ketz, Anthony Miceli
Feb 23, 2018 -

Woodfield Nissan responded

Hello Jim, Thank you for taking the time to share this great feedback with us. Our customers are the most important aspect of our dealership. We would not be the company without customers like you! It was a pleasure doing business with you and we hope to see you again. All the best, Woodfield Nissan Team

July 25, 2017

Customer Friendly We visited Woodfield Nissan several times and were quite comfortable with the sales staff. They were courteous, helpful and knowledgeable without bei More

by Hargo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arvey DiMaria, Brent Alexander
Feb 23, 2018 -

Woodfield Nissan responded

Hello Hargo, We really appreciate you being so kind as to write this review. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we provided you with a great experience. Thank you so much and if you have any further needs, do not hesitate to come back to see us.

July 11, 2017

Another great Car Buy Seven (7) Nissans over the years says it all! and from the same dealership. I am a Nissan fan and proud of it. Just look around and see the number More

by Honesto P LLanes Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wenc, Vito Masi, Latch Poptchev
Feb 23, 2018 -

Woodfield Nissan responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a wonderful experience. I am happy that our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Thank you.

July 07, 2017

Horrible Experince Horrible... I was told that the car would be waiting for me when I arrived at the dealer. No one knew where the car was... Once car was found and I de More

by Gracie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Krejckant
Mar 30, 2018 -

Woodfield Nissan responded

I realize your frustration and apologize for the circumstance which led you to this review. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers. We will be bringing your comments to our team's attention to ensure we improve upon these issues. Thank you.

July 07, 2017

An Experience When we all started to understand each other then then process of buying a new car became easy. I was not fond of the internet pricing. More

by Dennis5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Masi, Howard Robins, Adolfo Roman
Feb 23, 2018 -

Woodfield Nissan responded

Dennis, We are more than happy that we could provide you with an enjoyable car-buying experience. We truly want you to enjoy your new car and the service we provide. If there is anything we can do to further your satisfaction, please let us know. Thank you.

July 05, 2017

Buying a car made easy and stress free From the moment that I stepped out of my car with my wife and 3yr., 5yr. children the dealership employees made sure we were all attended to. Looking More

by Phil924
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Laino, Brent Alexander
Mar 30, 2018 -

Woodfield Nissan responded

Phil, Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a wonderful experience. I am happy that our team was able to provide you with nothing less. Don't hesitate to contact us if there is anything else we can do for you. Thank you.

June 28, 2017

Great experience One of the most rewarding experiences at a car dealership,. The car was exactly what we were looking for, right price. fast service, very happy with More

by alinah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Steve Havens, Lena Perrino, Arvey DiMaria
Mar 30, 2018 -

Woodfield Nissan responded

Alinah, We really appreciate you being so kind as to write this review. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we provided you with a great experience. Thank you so much and if you have any further needs, do not hesitate to come back to see us.

June 26, 2017

Easy purchase Even I spent half of the day a dealership (I bought two cars, so maybe that was a reason) I had to say - that was easy and smooth purchase. Salesman More

by Jurek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wenc, Steve Havens, Lena Perrino, Brent Alexander
Mar 30, 2018 -

Woodfield Nissan responded

Jurek, Thank you for the great feedback. At Woodfield Nissan, we believe that vehicles are vital assets to our daily lives and they should be treated as such. We work hard to stand out from other dealers in terms of customer service and transparency. Please let us know if there is anything else we can do further your satisfaction.

June 12, 2017

Good service I give that reating because I was bought 3 cars already there and every time your team gave me a good service. In special Renan. More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Smith, Renan Simon
Mar 30, 2018 -

Woodfield Nissan responded

Angel, We can't thank you enough for your repeated business. We practice low-pressure sales techniques because we believe the customer is always more important than the sale. We anticipate the next opportunity to do business with you. Until then, take care and drive safely.

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