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Woodfield Nissan

Hoffman Estates, IL

3.9
265 Reviews
Woodfield Nissan is Illinois #1 Volume Leader. Our dealership is driven by unparalleled value and phenomenal customer service. Whether you're purchasing a new vehicle or servicing your investment, our goal is to ensure your experience at Woodfield Nissan is TRULY EXCEPTIONAL! Woodfield Nissan 700 W Higgins Hoffman Estates, IL 60169 847-310-1900 www.WoodfieldNissan.com
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700 W. Higgins Road

Hoffman Estates, IL

60169

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Showing 265 reviews

January 01, 2023

Scott Gabrenya is awful. The whole service distant is only out for your wallets. I suggest you all do research or find a smaller shop mechanic to do repairs and never use thi More

by Garbage Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Madani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gabrenya, Mark Wenc
Jan 02, 2023 -

Woodfield Nissan responded

Please stop harassing us. Scott Gabrenya is a wonderful person and employee! Did he steal your girl friend in high school? Why do you keep posting about him and his brother? Please leave us alone. We are not interested in your business or your fake feedback.

December 23, 2022

This is by far the worst dealer I have experienced. I am a three time Nissan owner two of which I purchased at Woodfield Nissan. The service manager leads the way with being uncooperative. In fact i More

by srymark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Couch
Jan 02, 2023 -

Woodfield Nissan responded

Our service director, Scott Gabrenya, would really like to speak with you more regarding this matter. Please reach out to us at (847) 310-1900. We look forward to hearing from you.

December 15, 2022

woodfield nissan is excellent place for honest auto repair, i was greeted by new employee in service name nino and he had a young lady help me out with my oil change. price was good and time was fast. More

by james bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nino
Jan 02, 2023 -

Woodfield Nissan responded

Thank you so much for this feedback. We really appreciate it! We, as customers, are quick to post a review because one thing didn't go perfectly, but rarely post when everything is smooth and easy. Thank you for sharing this! Drive safe! See you next time :)

September 06, 2022

Do not go to Woodfield Nissan. My Rouge is still under warranty and three different times they stated the airbag light came on. I made an appointment and they stated that a water b More

by reyna21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick (service) and Jim (service manager)
Jan 02, 2023 -

Woodfield Nissan responded

We are very sorry about this and under new management. We would love to make this right. Please give our new service department a try. Show this message to our staff for a $20 discount on any service good thru 01/31/2023. Thank you for your patience and understanding.

March 04, 2022

I’ve always had terrible experiences with the dealer I originally got my car from (Rohrman) I would avoid doing service there and pay out of pocket elsewhere. I came here to get some service done under wa More

by Kristina.beddaoui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas in service
May 23, 2022 -

Woodfield Nissan responded

Thank you so much for choosing Woodfield Nissan and for this 5 Star feedback! Drive safe! See you next time :)

January 06, 2022

Amazing working with the team at Woodfield Nissan! Thank you so much for everything! Very happy customer here! More

by RealResponses
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Madani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Zamudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Woodfield Nissan responded

Thank you very much! We appreciate your business! Drive safe!

November 21, 2021

Worse car purchasing experience ever. I purchased a used 2021 Nissan Rogue late one evening in August 2021. John Hadden, the sales person was quick to have the plates removed from my old car as the trade-in More

by bmosley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Haddon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Chavez, Mario Rapacz, Steve Havens
July 31, 2021

Scott Gabrenya the service manager is a con artist. He doesn’t care about repeat customers or loyalty. Nothing like his brother the fire chief Bill Gabrenya. Thanks for nothing Scotty! More

by MakeThingsRightScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Platteter
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Haddon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Madani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Zamudio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gabrenya, Victor aka Shrek, Mark Wenc, Larry Laino, Steve Havens
May 23, 2022 -

Woodfield Nissan responded

This sounds like a personal attack on Scott at his place of business. Not cool...

June 11, 2021

I bought a Nissan Murano in 2018. Every time I have taken my car in, I have gotten excellent customer service. Honest, reliable, fairly priced and considerate. Jose in the service department was exceptional. More

by sanfai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
May 06, 2021

Bad dealership. Buyer beware. I purchased 3 cars from this dealership- brand new. I returned with an issue for 1 car. The car was misdiagnosed and I still have the problem. I asked repeatedly to speak to More

by BillyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor, Scott Gabrenya, Nicholas.