Woodfield Nissan

Our experience with this dealership was incredible! We originally went in to purchase a used car for our daughter. Anthony went above and beyond to help us find the car that was right for her. We purchase originally went in to purchase a used car for our daughter. Anthony went above and beyond to help us find the car that was right for her. We purchased a brand new 2012 Altima and could not be happier! In fact we were so happy with the service provided by both Anthony and Giovanni that we actually went back a week later and purchased a brand new Maxima for ourselves. We highly recommend this dealership for anyone seeking a great deal backed by great service! Anthony and Giovanni demonstrated professionalism and superior customer service! This dealership is top notch!! Thanks again!!!! More

This dealership works like a well oiled machine. Went in for a used car and feel like we got a great, honest deal from Latch. Anthony offered a us new car deal which wasn't our original intention but he did for a used car and feel like we got a great, honest deal from Latch. Anthony offered a us new car deal which wasn't our original intention but he did everything possible to keep our payments equal to payments we were making on a car we didn't really like that much. Rolled out with a beautiful 2012 Altima. This was the ONLY car dealership that I've ever been to where every man looked me straight in the eye and talked to me not just my husband. More

Talked to Lori, she assured me vehicle I wanted was available for advertised price. Told her I was victim of a supposed misprint from them before, she assured me the Armada I wanted was available at th available for advertised price. Told her I was victim of a supposed misprint from them before, she assured me the Armada I wanted was available at the discount listed in the ad several times. I talked to her for about 20 minutes, repeatedly asking about the truck, even giving her their stock number from their website. We had to arrange for someone to watch my youngest daughter, then drove 30 minutes to their dealership the next day. When we got there Lori assigned us a salesman, he hemmed and hawed, then qouted us a price that was $6,000 higher than the price Lori had confirmed the day before. When she finally came to talk to us, first she said we misunderstood her, when I pointed out that I had specifically asked about the vehicle in question, she then stated she was mis-informed about the sales promotion in the ad. When I asked her which vehicle was for sale at the discount in the ad, she named a vehicle that they didn't have in stock any longer. Her "Rock-Bottom" can't go any lower price, was higher than prices I've gotten from other dealers in the area. Monday I am calling the Ill state attorney general's office, Nissan customer relations, and the BBB. Stay away from this dealership. More

We put an offer on a car off of Ebay and it was accepted. Then my husband and I drove 3 hrs to go pick up the vehicle. When we arrived at the dealership they showed us "our" car. It was a different vehicle ( Then my husband and I drove 3 hrs to go pick up the vehicle. When we arrived at the dealership they showed us "our" car. It was a different vehicle (4 yrs older, different color, and 45000 miles more than the posted vehicle) and they kept telling us it was the one online. We told them it wasn't it and finally they checked the posting on Ebay. They said there must have been a misunderstanding or communication problem. The photos must have been accidently switched. The whole posting was correct on that vehicle except for the price. They said sorry but they had sold the car in the posting the day before. We then decided to look around the lot for something else. We found another vehicle, they told us the price and we counter-offered. They turned us down and told us there was no "wiggle room" on the price. We decided to leave and not buy anything from them. They had no compassion for our situation and they didn't want to help us. We wasted 6 hrs driving down there with our 2 yr old daughter. They are running a scam and beware before you waste your time going there. You will end up leaving frustrated and pissed off. More

This dealership does not honor it's service department's work. I purchased a vehicle from this dealer based on their service department thorough inspection of the vehicle. Two weeks after the purchase the v work. I purchased a vehicle from this dealer based on their service department thorough inspection of the vehicle. Two weeks after the purchase the vehicle was found to have major mechanical problems, including the engine and transmission. My extended warranty company determined all issues to be pre-existing that should have been uncovered during the inspection. I purchased the warranty for my own peace of mind, but not from Woodfield Nissan. So I had Woodfield perform a thorough inspection which they hesitated to do at first, but after the sales person realized that I would not purchase the vehicle without it, he then lied and said they did the inspection. However I asked for it in writing and then he said they had just did a once over visual and had nothing in writing. I therefore refused to purchase the vehicle. Still the sales guy kept calling me and finally agreed to do the inspection and put it in writing. They also suggested to me at the time of purchase that I should purchase their extended warranty because theirs covers all pre-existing conditions. Which makes me wonder if they knew the vehicle had problems all along. I know for a fact that no insurance/warranty company will cover pre-existing cost. Isn't this the debate in Washington right now. As of date this dealer has given me the run around and will not stand behind their work or even care about customer satisfaction. I find it odd that I haven't even received a call to fill out a customer experience survey. I guess they only contact those who they know will give them a good rating. More

I purchased a new car from Woodfiled Nissan and had a terrific experience. Mr. Miceli was friendly, outgoing, and I was able to get a new car at the price and payments I could afford. I didn't feel any p terrific experience. Mr. Miceli was friendly, outgoing, and I was able to get a new car at the price and payments I could afford. I didn't feel any pressure to buy. The process went very smoothly and I checked all the paper work before signing. I have recommended this dealership to many people and plan to purchase another car for my daughter there in the next few months. More

Great Dealer!! I purchased a frontier,and leased a rogue all in one day..Great service, expecially from Anthony Micelli. Chuck was great!! Good experience, friendly atmosphere,great deal....i would recomend all in one day..Great service, expecially from Anthony Micelli. Chuck was great!! Good experience, friendly atmosphere,great deal....i would recomend this dealer to everyone,just go and sit with Anthony Micelli he will take care of you with respect and consideration... More

woodfield nissan was the best! I came in sunday morning and in a few hours i had a brand new black 2011 nisan sentra. everything weht smooth, the sales men were super nice, and very helpful. I love woodfie and in a few hours i had a brand new black 2011 nisan sentra. everything weht smooth, the sales men were super nice, and very helpful. I love woodfield nissan and i will come here in the future to do all my car buying. More

I was at four dealers before I made my purchase from Woodfield Nissan. My experience there was wonderful. Tony and Giovanni were great. My deal was done quickly with no difficulties. I got the car I wan Woodfield Nissan. My experience there was wonderful. Tony and Giovanni were great. My deal was done quickly with no difficulties. I got the car I wanted at the payment I wanted. It was a pleasure to deal with Woodfield Nissan. They were so much better to do business with then the prior dealerships I was at. More

Woodfield Nissan cares little about providing good prices, good service, or making customers happy. They often have preyed upon my wife, who knows little about cars. They will replace parts that the prices, good service, or making customers happy. They often have preyed upon my wife, who knows little about cars. They will replace parts that they have not proved to be problematic. Their parts prices are 60-80% higher than other places. I have questioned the service department on their parts pricing, and they pass the buck - saying its the parts department that sets prices. However, you can't really negotiate with the parts department when you are having service done. Their labor times and prices are typical of dealerships, however. Bottom line: save your self significant money and go somewhere else. More