Woodfield Nissan

The two gentlemen at Woodfield Nissan have been nothing but wonderful. They made my experience with Nissan a great one. When I walked in I really didn't know what I was looking for as far as what model. but wonderful. They made my experience with Nissan a great one. When I walked in I really didn't know what I was looking for as far as what model. All I knew is that I wanted a car that was Pearl White with tan interior. They took the time and patience with me finding the right vehicle for me. I did not feel like I was forced into anything, I felt like they actually cared and wanted to make their customer happy. I will recommend Woodfield Nissan to anyone I know who is looking for a vehicle. I am so pleased with my new Nissan and it was a pleasure doing business with Nissan and I will remain a Nissan customer. More

Talked to Lori several times on the phone before we made the 1 hour drive to go look at 2 very specific models of new car. Called on the way there and was assured by Lori that both cars were still there. the 1 hour drive to go look at 2 very specific models of new car. Called on the way there and was assured by Lori that both cars were still there. Arrived at the dealership and were told by a salesman and a manager that neither car was available, but that they could order us one or "make a great deal" on another car. Typical case of a very dishonest dealership. Wish I would have read other reviews before making the trip. Sounds like this is a very typical example of how they run their business. STAY AWAY from this dealership! More

I recently purchased one car from this showroom, they have bided the engine problem of the car. When went back to ask the same this product is AS-IS we are not responsible. They are the real thieves. Don have bided the engine problem of the car. When went back to ask the same this product is AS-IS we are not responsible. They are the real thieves. Don't go there. More

Anthony Miceli is awesome. I can not say enough , what a Anthony Miceli is awesome. I can not say enough , what a great he is, and he understood my needs. I left the building happy and with a smile. Peter Anthony Miceli is awesome. I can not say enough , what a great he is, and he understood my needs. I left the building happy and with a smile. Peter Vasilos helped me as well , he listened and did not rush me. I came in for a oil change and ended up with a 2012 Altima, I am full of JOY. I can not forget Jose ( help me set up my bluetooth), & Jeremy Mayoral. What a great team . If you are looking to purchase a car go to Woodfield Nissan. Great team!!!!!!!!!!! More

Our experience with this dealership was incredible! We originally went in to purchase a used car for our daughter. Anthony went above and beyond to help us find the car that was right for her. We purchase originally went in to purchase a used car for our daughter. Anthony went above and beyond to help us find the car that was right for her. We purchased a brand new 2012 Altima and could not be happier! In fact we were so happy with the service provided by both Anthony and Giovanni that we actually went back a week later and purchased a brand new Maxima for ourselves. We highly recommend this dealership for anyone seeking a great deal backed by great service! Anthony and Giovanni demonstrated professionalism and superior customer service! This dealership is top notch!! Thanks again!!!! More

This dealership works like a well oiled machine. Went in for a used car and feel like we got a great, honest deal from Latch. Anthony offered a us new car deal which wasn't our original intention but he did for a used car and feel like we got a great, honest deal from Latch. Anthony offered a us new car deal which wasn't our original intention but he did everything possible to keep our payments equal to payments we were making on a car we didn't really like that much. Rolled out with a beautiful 2012 Altima. This was the ONLY car dealership that I've ever been to where every man looked me straight in the eye and talked to me not just my husband. More

Talked to Lori, she assured me vehicle I wanted was available for advertised price. Told her I was victim of a supposed misprint from them before, she assured me the Armada I wanted was available at th available for advertised price. Told her I was victim of a supposed misprint from them before, she assured me the Armada I wanted was available at the discount listed in the ad several times. I talked to her for about 20 minutes, repeatedly asking about the truck, even giving her their stock number from their website. We had to arrange for someone to watch my youngest daughter, then drove 30 minutes to their dealership the next day. When we got there Lori assigned us a salesman, he hemmed and hawed, then qouted us a price that was $6,000 higher than the price Lori had confirmed the day before. When she finally came to talk to us, first she said we misunderstood her, when I pointed out that I had specifically asked about the vehicle in question, she then stated she was mis-informed about the sales promotion in the ad. When I asked her which vehicle was for sale at the discount in the ad, she named a vehicle that they didn't have in stock any longer. Her "Rock-Bottom" can't go any lower price, was higher than prices I've gotten from other dealers in the area. Monday I am calling the Ill state attorney general's office, Nissan customer relations, and the BBB. Stay away from this dealership. More

We put an offer on a car off of Ebay and it was accepted. Then my husband and I drove 3 hrs to go pick up the vehicle. When we arrived at the dealership they showed us "our" car. It was a different vehicle ( Then my husband and I drove 3 hrs to go pick up the vehicle. When we arrived at the dealership they showed us "our" car. It was a different vehicle (4 yrs older, different color, and 45000 miles more than the posted vehicle) and they kept telling us it was the one online. We told them it wasn't it and finally they checked the posting on Ebay. They said there must have been a misunderstanding or communication problem. The photos must have been accidently switched. The whole posting was correct on that vehicle except for the price. They said sorry but they had sold the car in the posting the day before. We then decided to look around the lot for something else. We found another vehicle, they told us the price and we counter-offered. They turned us down and told us there was no "wiggle room" on the price. We decided to leave and not buy anything from them. They had no compassion for our situation and they didn't want to help us. We wasted 6 hrs driving down there with our 2 yr old daughter. They are running a scam and beware before you waste your time going there. You will end up leaving frustrated and pissed off. More

This dealership does not honor it's service department's work. I purchased a vehicle from this dealer based on their service department thorough inspection of the vehicle. Two weeks after the purchase the v work. I purchased a vehicle from this dealer based on their service department thorough inspection of the vehicle. Two weeks after the purchase the vehicle was found to have major mechanical problems, including the engine and transmission. My extended warranty company determined all issues to be pre-existing that should have been uncovered during the inspection. I purchased the warranty for my own peace of mind, but not from Woodfield Nissan. So I had Woodfield perform a thorough inspection which they hesitated to do at first, but after the sales person realized that I would not purchase the vehicle without it, he then lied and said they did the inspection. However I asked for it in writing and then he said they had just did a once over visual and had nothing in writing. I therefore refused to purchase the vehicle. Still the sales guy kept calling me and finally agreed to do the inspection and put it in writing. They also suggested to me at the time of purchase that I should purchase their extended warranty because theirs covers all pre-existing conditions. Which makes me wonder if they knew the vehicle had problems all along. I know for a fact that no insurance/warranty company will cover pre-existing cost. Isn't this the debate in Washington right now. As of date this dealer has given me the run around and will not stand behind their work or even care about customer satisfaction. I find it odd that I haven't even received a call to fill out a customer experience survey. I guess they only contact those who they know will give them a good rating. More

I purchased a new car from Woodfiled Nissan and had a terrific experience. Mr. Miceli was friendly, outgoing, and I was able to get a new car at the price and payments I could afford. I didn't feel any p terrific experience. Mr. Miceli was friendly, outgoing, and I was able to get a new car at the price and payments I could afford. I didn't feel any pressure to buy. The process went very smoothly and I checked all the paper work before signing. I have recommended this dealership to many people and plan to purchase another car for my daughter there in the next few months. More