Woodfield Nissan

It was the best car buying experience we have ever had. We were treated like royalty. Mark, Fareed, and Neil were very knowledgeable. We hope this will be the start of a great relationship with Nissan. We were treated like royalty. Mark, Fareed, and Neil were very knowledgeable. We hope this will be the start of a great relationship with Nissan. Thanks. More

Both Andy and Justin were incredibly helpful. They were very patient with me as they searched to find me the perfect car and I kept changing my mind! I was not pressured at all to buy and felt very at ease very patient with me as they searched to find me the perfect car and I kept changing my mind! I was not pressured at all to buy and felt very at ease during the purchasing process. I would highly recommend Woodfield Nissan for great customer service, and a great purchase! More

I recently purchased a 2002 Rav 4 from this dealership. Everyone went above and beyond to make sure our experience was top notch. When we purchased the vehicle there were some repairs to the body that need Everyone went above and beyond to make sure our experience was top notch. When we purchased the vehicle there were some repairs to the body that needed to be made. Those repairs were done at no cost to us very quickly and efficiently. They even paid for my rental car for the two days my car was in the shop. I would definitely recommend this dealership to others. Especially those looking for a quality used car. More

At 1:47 pm, I received a call from Tamika requesting a "VIP appointment" for a car that I expressed interest in. I told her that I would come within the hour. She confirmed that the car was in stock. A "VIP appointment" for a car that I expressed interest in. I told her that I would come within the hour. She confirmed that the car was in stock. At 2:40, she called to make sure I was coming. At 2:45 - just as I was pulling up - she called and told me that the car had been taken to auction and was no longer available. A very unprofessional and inconsiderate, and insulting JOKE in my opinion! More

My Xterra was involved in an accident and brought the car to WoodField Nissan so i can get the job done right. Well, that didn’t happen with Woodfield Nissan. Nothing but disappointment, poor quality on body to WoodField Nissan so i can get the job done right. Well, that didn’t happen with Woodfield Nissan. Nothing but disappointment, poor quality on body work (fixed after pointing out there OBVIOUS mistakes, poor communication with me, and to top it all off, my car is still not fixed!!! This is the 7th SEVENTH week and still having problems with them. The overall issue was front& rear bumper, radiator (that i had to point out it was LOOSE and wobbling in the engine compartment area and they did not notice it!)Hitch and front grill. Seven weeks people and when i got it back last Friday, the check engine light cam ON after driving the car for ~5 miles. so since then (5/4/12) i called them, left 2 messages, and still haven’t received feedback from them (5/8/12) Their service is horrible, i filed a complaint with Nissan HQ after 3 weeks of dealing with them and not receiving any response from them, not noticing the radiator damage at the time (????, slapping everything together in the front with mis-alignment of everything they replaced (literally, it was obvious too, nothing of me being picky, and the list just goes on with their poor customer service people. In summary, please stay away from them, and if you notice their negative reviews, they pretty much all say the same thing. Oh, they also "took car" of me while i had the complaint with Nissan HQ and a negative feedback here. But once everything was towards the end (last week) when i got my car back, i was told to edit my online review to positive feedback (and I did), but now again the same crap with not getting back to me and avoiding there poor service. More

We were so impressed with Anthony's no-xx approach and friendliness that we ended up purchasing 2 vehicles from him within 3 days! We got my mom a brand new fully loaded 2012 Rogue SL AWD on a Thursday e friendliness that we ended up purchasing 2 vehicles from him within 3 days! We got my mom a brand new fully loaded 2012 Rogue SL AWD on a Thursday evening. Two days later, I traded in my 2007 Maxima for a 2010 model. Anthony's straight-forward, honest, and insightful advice helped us make 2 solid purchases. Being in sales myself, I'm always turned off by pushy sales people. But Anthony showed us our options, gave me a very fair trade-in value, and paid attention to our needs instead of wasting our time showing us vehicles we had no interest in. I am going to see Anthony again in a few days because a friend is in the market for a new car, and I can't think of anyone else I would trust than him and his team at Woodfield Nissan! More

When I went into this Nissan dealer, I wasn't looking to actually purchase that day and I didn't. However, the friendliness and the knowledge of both the salesman and the General Manager made me want to wor actually purchase that day and I didn't. However, the friendliness and the knowledge of both the salesman and the General Manager made me want to work with them and no other dealership. They didn't have the exact color that I wanted for my new 2012 car so, the GM easily retreived it from another store quickly. Everything was really easy as far as the paperwork and that was something that I wasn't looking forward to doing. They went over everything with me and I also feel like I didn't have to "haggle" very much with them. I told them the area that I wanted to pay and we worked from there. Everyone was very helpful that I dealt with and it was a super smooth transaction. I would highly recommend (and actually already have) going to Woodfield Nissan to any friends/family members looking for a car. More

I came here with my parents because they were buying me my first car. The workers were very friendly and helped us exceptionally. Other dealerships that I have visited were not as helpful and not a place I my first car. The workers were very friendly and helped us exceptionally. Other dealerships that I have visited were not as helpful and not a place I felt comfortable being in. I am always feeling rushed by workers at different places but here was completely opposite. I did end up purchasing my car at Nissan and my family will be coming here in the future. More

Woodfield Nissan has the worst service bar none I have ever had the displeasure of dealing with. Bought a certified pre owned Murano in November, with the promise of fixing some chips in the paint, said t ever had the displeasure of dealing with. Bought a certified pre owned Murano in November, with the promise of fixing some chips in the paint, said they would call. About 3 weeks go by so I pull out the paper work and low and behold the agreement is void after 30 days. So I call them and finally get an appointment scheduled. Take the car in on a Friday. They ask if there are any other issues, I tell them something isn’t right about the drivers door. They take the car about 1hr later they come out and tell me something is broken inside the door and they will have to order parts and that their is a recall on the TPMS ( really thought the car was certified?) So they decide to fix the recall and not do the touch up until the part for the door comes in. Fine I can accept that. A week passes and I call them ask for a status, guy say he will check and call me right back – nothing. Another week pass’s, I call again same run around guy thinks the part is back ordered and will call me right back – nothing. Another week passes. I call them again, can’t find the status of the parts because computer isn’t working will call me back- nothing. During this time I notice the front drivers side tire is loosing air. Call them for status of other parts and to inform them of the tire issue – you guessed it we’ll call you back and no call back. So I’ve had about enough of these guys so I take car over to another Nissan dealer to look at the tire – they tell me the TPMS is faulty and needs to be replaced. But it gets better I bought an extended Nissan warranty, the dealer I go to can find no trace of said warranty in the Nissan system. So he waves the diag fee and tells me that I will have to get Woodfield to fix the issue unless I want to shell out over $270 + labor. So I call them again to find out status of parts etc. Once again no ones knows anything and will call me Tuesday geee its Tuesday and guess what no one has called. This is the 3rd vehicle I have purchased from Woodfield Nissan and it will most definitely be the last. The incompetence of their service department is unsurpassed. More