Woodfield Nissan

My Xterra was involved in an accident and brought the car to WoodField Nissan so i can get the job done right. Well, that didn’t happen with Woodfield Nissan. Nothing but disappointment, poor quality on body to WoodField Nissan so i can get the job done right. Well, that didn’t happen with Woodfield Nissan. Nothing but disappointment, poor quality on body work (fixed after pointing out there OBVIOUS mistakes, poor communication with me, and to top it all off, my car is still not fixed!!! This is the 7th SEVENTH week and still having problems with them. The overall issue was front& rear bumper, radiator (that i had to point out it was LOOSE and wobbling in the engine compartment area and they did not notice it!)Hitch and front grill. Seven weeks people and when i got it back last Friday, the check engine light cam ON after driving the car for ~5 miles. so since then (5/4/12) i called them, left 2 messages, and still haven’t received feedback from them (5/8/12) Their service is horrible, i filed a complaint with Nissan HQ after 3 weeks of dealing with them and not receiving any response from them, not noticing the radiator damage at the time (????, slapping everything together in the front with mis-alignment of everything they replaced (literally, it was obvious too, nothing of me being picky, and the list just goes on with their poor customer service people. In summary, please stay away from them, and if you notice their negative reviews, they pretty much all say the same thing. Oh, they also "took car" of me while i had the complaint with Nissan HQ and a negative feedback here. But once everything was towards the end (last week) when i got my car back, i was told to edit my online review to positive feedback (and I did), but now again the same crap with not getting back to me and avoiding there poor service. More

We were so impressed with Anthony's no-xx approach and friendliness that we ended up purchasing 2 vehicles from him within 3 days! We got my mom a brand new fully loaded 2012 Rogue SL AWD on a Thursday e friendliness that we ended up purchasing 2 vehicles from him within 3 days! We got my mom a brand new fully loaded 2012 Rogue SL AWD on a Thursday evening. Two days later, I traded in my 2007 Maxima for a 2010 model. Anthony's straight-forward, honest, and insightful advice helped us make 2 solid purchases. Being in sales myself, I'm always turned off by pushy sales people. But Anthony showed us our options, gave me a very fair trade-in value, and paid attention to our needs instead of wasting our time showing us vehicles we had no interest in. I am going to see Anthony again in a few days because a friend is in the market for a new car, and I can't think of anyone else I would trust than him and his team at Woodfield Nissan! More

When I went into this Nissan dealer, I wasn't looking to actually purchase that day and I didn't. However, the friendliness and the knowledge of both the salesman and the General Manager made me want to wor actually purchase that day and I didn't. However, the friendliness and the knowledge of both the salesman and the General Manager made me want to work with them and no other dealership. They didn't have the exact color that I wanted for my new 2012 car so, the GM easily retreived it from another store quickly. Everything was really easy as far as the paperwork and that was something that I wasn't looking forward to doing. They went over everything with me and I also feel like I didn't have to "haggle" very much with them. I told them the area that I wanted to pay and we worked from there. Everyone was very helpful that I dealt with and it was a super smooth transaction. I would highly recommend (and actually already have) going to Woodfield Nissan to any friends/family members looking for a car. More

I came here with my parents because they were buying me my first car. The workers were very friendly and helped us exceptionally. Other dealerships that I have visited were not as helpful and not a place I my first car. The workers were very friendly and helped us exceptionally. Other dealerships that I have visited were not as helpful and not a place I felt comfortable being in. I am always feeling rushed by workers at different places but here was completely opposite. I did end up purchasing my car at Nissan and my family will be coming here in the future. More

Woodfield Nissan has the worst service bar none I have ever had the displeasure of dealing with. Bought a certified pre owned Murano in November, with the promise of fixing some chips in the paint, said t ever had the displeasure of dealing with. Bought a certified pre owned Murano in November, with the promise of fixing some chips in the paint, said they would call. About 3 weeks go by so I pull out the paper work and low and behold the agreement is void after 30 days. So I call them and finally get an appointment scheduled. Take the car in on a Friday. They ask if there are any other issues, I tell them something isn’t right about the drivers door. They take the car about 1hr later they come out and tell me something is broken inside the door and they will have to order parts and that their is a recall on the TPMS ( really thought the car was certified?) So they decide to fix the recall and not do the touch up until the part for the door comes in. Fine I can accept that. A week passes and I call them ask for a status, guy say he will check and call me right back – nothing. Another week pass’s, I call again same run around guy thinks the part is back ordered and will call me right back – nothing. Another week passes. I call them again, can’t find the status of the parts because computer isn’t working will call me back- nothing. During this time I notice the front drivers side tire is loosing air. Call them for status of other parts and to inform them of the tire issue – you guessed it we’ll call you back and no call back. So I’ve had about enough of these guys so I take car over to another Nissan dealer to look at the tire – they tell me the TPMS is faulty and needs to be replaced. But it gets better I bought an extended Nissan warranty, the dealer I go to can find no trace of said warranty in the Nissan system. So he waves the diag fee and tells me that I will have to get Woodfield to fix the issue unless I want to shell out over $270 + labor. So I call them again to find out status of parts etc. Once again no ones knows anything and will call me Tuesday geee its Tuesday and guess what no one has called. This is the 3rd vehicle I have purchased from Woodfield Nissan and it will most definitely be the last. The incompetence of their service department is unsurpassed. More

Kevin serviced my new car with a full car treatment. He was very helpful and even had my insurance send over a copy of my insurance so that I could get to work. They had a loaner car ready when I got ther was very helpful and even had my insurance send over a copy of my insurance so that I could get to work. They had a loaner car ready when I got there and even made me a cup of coffee. Also he got my part ordered quickly and called me as soon as it got in. Bill was my salesman and he mad sure to be there that morning so that I could meet Kevin and to make sure that everything was good to go with no problems. This is the type of service that makes me stay with Nissan! More

Bill was an exceptional sales man. I appreciated all of his time and effort that he spent with me. As well most of all I appreciated how much he listened to what is was that I wanted. Thank you, Angel his time and effort that he spent with me. As well most of all I appreciated how much he listened to what is was that I wanted. Thank you, Angel More

Anthony Miceli has been more than fair with us over the years. We trust him and follow him where ever he works. We have leased 7 cars from him over the years. years. We trust him and follow him where ever he works. We have leased 7 cars from him over the years. More

I Trade in my 2009 Murano for a 2012 Altima on 10/18/2011. On 11/1/2011 I found out that Woodfield Nissan Never send the Payoff Check for my 2009 Murano and I was being charge my monthly payment o 10/18/2011. On 11/1/2011 I found out that Woodfield Nissan Never send the Payoff Check for my 2009 Murano and I was being charge my monthly payment on the Murano, which I no longer owned. They said I had to cancel the auto debit PYT but the sales man told me they were going to send the payoff check and will be automatically cancelled. This caused my account to go negative and I had to go talk to the Sales Manager Anthony F Miceli at Woodfield Nissan to get this resolved. I no longer trust Woodfield Nissan and will think twice before doing business with them again. I will share this experience with my friends and family and would NOT recommend this dealership. More