
Woodfield Nissan
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Rude and over charge Rude and over $10,000 charge for a car they got at the auction and what to give Pennies for your trade in.Stay alway from this Dealer. Rude and over $10,000 charge for a car they got at the auction and what to give Pennies for your trade in.Stay alway from this Dealer. More
Lying Cockroaches Saw ad on their web page. Test drove the car. Liked it. pulled out my checkbook to buy the car. Salesman pulled out what he called a "qualificatio Saw ad on their web page. Test drove the car. Liked it. pulled out my checkbook to buy the car. Salesman pulled out what he called a "qualification sheet". In order to qualify for the aqdvertised price you had a be a recent college grad--military veteran--qualify for employee discount--be trading in a Nissan and a few other things I don't recall. In other words these lying cockroaches were not going to sell at the advertised price. More
Awesome Experience.Late review. Came in to upgrade my car in April and when i first pulled in the parking lot Ali was the first one to greet me and my sister,It was my first trade in Came in to upgrade my car in April and when i first pulled in the parking lot Ali was the first one to greet me and my sister,It was my first trade in and still paying monthly payments on my car,so I had no idea what to expect but Ali was very helpful,he took the time to explain to me about the process in order to trade he worked with me every step of he way,and I could not be more happy,my sister was also surprised and enjoyed his company because she has also purchased a nissan but from a different dealership and did not get the same treatment so she no longer goes their for maintenance for her car she goes to woodfield nissan. since trading in my car for a nsisan rogue I have been mentioning to my family and friends to go to woodfield Nissan and see Ali if they ever plan to buy or trade. Than you so much for your help,Im a happy owner on my Nissan Rogue More
Good customer relations The GM is really understanding and helpful. I had a problem with a car i bought that has since been in a car accident and totaled, and the GM really h The GM is really understanding and helpful. I had a problem with a car i bought that has since been in a car accident and totaled, and the GM really helped me understand the process and is willing to help me find a new car. It's good to know that not everyone is out to get you when you are at a very vulnerable place in life. I would definitely recommend this dealership. More
Car purchase Salesman Jim was very kind and was very patient with my husband and me. As two seniors we were unfamiliar with all of the options on the car. Jim too Salesman Jim was very kind and was very patient with my husband and me. As two seniors we were unfamiliar with all of the options on the car. Jim took his time and answered all of our questions. The price was easy to negotiate . We felt he was very honest. More
Run around. Bought a used car. They said it had to go through a safety inspection. Picked it up next day and it was making a noise from the front end. They said t Bought a used car. They said it had to go through a safety inspection. Picked it up next day and it was making a noise from the front end. They said the tires needed balancing. Picked it up again and the noise was still there. Now they said it needed wheel bearings. They replaced them and called us and said it needed new tires. I asked them why this stuff wasn't noticed at the safety inspection and Larry Laino said they must of missed it. Not once, not twice, but missed 3 times. I knew the car needed 2 tires in the rear but now they said we needed all new tires for the noise to go away. I asked them to put 2 on for their errors and I would buy the other 2. Larry then began yelling and then abruptly hung up on me. I thougt how rude. He is a very arrogant individual and feels he is always right. Well he was wrong in this case and I had to go above him to get things solved. After some negotiating with the GM David Salomon we finally got the car back. He gave us a slight break on the tires (we bought all 4) and he threw in an alignment. The original salesman Juan Maya was very helpful and a straight shooter. If you go there I would highly recommend him. If you go there to purchase a car I would not deal with LARRY LAINO! GOOD LUCK. More
Ray did an amazing job Ray is very socialable and tries to help as much as he can. I visited twice prior to purchasing a car and did great with car option presentation, fina Ray is very socialable and tries to help as much as he can. I visited twice prior to purchasing a car and did great with car option presentation, financial option presentation, and after purchase advices. I will be recommending Ray to many friends. Ray would be great as a manager! More
BEST experience i had buying a car For a whole week i when to different dealer to test drive different models and car makes but once i when to Wood field Nissan i was treated as person For a whole week i when to different dealer to test drive different models and car makes but once i when to Wood field Nissan i was treated as person not as business, i was asked my needs not how much money i was putting down and more important the courtesy and honestly of the sale person confirmed i was at the right place. The whole process only last 2 hrs and before sundown i was happy driving the car i want it . Nissan Rouge rock . More
Excellent service I have been leasing for the last 8 years. Woodfield Nissan has excellent customer service and I love my brand new 2016 rouge. I honestly can't say eno I have been leasing for the last 8 years. Woodfield Nissan has excellent customer service and I love my brand new 2016 rouge. I honestly can't say enough positive things about this dealership. I even have had work done on my old rouge and the service manager, Wendy, was super friendly. This dealership deserves 5 stars. More
Bait and Switch Bait and switch. That's the best way to describe this place. Brought our Nissan in to have them clear the error codes on the dash display. A Nissan Bait and switch. That's the best way to describe this place. Brought our Nissan in to have them clear the error codes on the dash display. A Nissan problem caused by the configuration of the computer in the vehicle. The dealership is the only place you can have this done. They literally plug into your car's computer using the existing plug, hit a button on their machine, and the screen is cleared. They told us as much and said it shouldn't cost anything. We gave them the keys and they did what they said they were going to do in a couple of minutes and came back in and told us we just need to pay $130. We were told it wouldn't cost anything. Oh, they said, we had to take a look at the vehicle to make sure their wasn't anything wrong with it. We said, we provided you with the report that said there wasn't anything wrong with the vehicle and all we needed was to have the dash display errors cleared. Oh well that's not how we do things. It's $130. We had no choice but to pay so we could get the car back. Then, they send us a survey email asking how our experience was, so we called and talked to Roy Carr. We explained to him what happened and even said we'd understand if we were told it was going to cost something. Here's how the conversation went: Roy: "You should have asked how much it would cost." Us: "We did. We were told it wouldn't cost anything." Roy: "I don't believe that. We would never say that. We work on 125 cars per day. Do you really think we'd do work for free? How are we supposed to keep the lights on here?" We ended the call at that point. If you have to come to a dealership to have your car worked on, avoid this one. More