Woodfield Nissan

Ray did an amazing job Ray is very socialable and tries to help as much as he can. I visited twice prior to purchasing a car and did great with car option presentation, fina Ray is very socialable and tries to help as much as he can. I visited twice prior to purchasing a car and did great with car option presentation, financial option presentation, and after purchase advices. I will be recommending Ray to many friends. Ray would be great as a manager! More

BEST experience i had buying a car For a whole week i when to different dealer to test drive different models and car makes but once i when to Wood field Nissan i was treated as person For a whole week i when to different dealer to test drive different models and car makes but once i when to Wood field Nissan i was treated as person not as business, i was asked my needs not how much money i was putting down and more important the courtesy and honestly of the sale person confirmed i was at the right place. The whole process only last 2 hrs and before sundown i was happy driving the car i want it . Nissan Rouge rock . More

Bait and Switch Bait and switch. That's the best way to describe this place. Brought our Nissan in to have them clear the error codes on the dash display. A Nissan Bait and switch. That's the best way to describe this place. Brought our Nissan in to have them clear the error codes on the dash display. A Nissan problem caused by the configuration of the computer in the vehicle. The dealership is the only place you can have this done. They literally plug into your car's computer using the existing plug, hit a button on their machine, and the screen is cleared. They told us as much and said it shouldn't cost anything. We gave them the keys and they did what they said they were going to do in a couple of minutes and came back in and told us we just need to pay $130. We were told it wouldn't cost anything. Oh, they said, we had to take a look at the vehicle to make sure their wasn't anything wrong with it. We said, we provided you with the report that said there wasn't anything wrong with the vehicle and all we needed was to have the dash display errors cleared. Oh well that's not how we do things. It's $130. We had no choice but to pay so we could get the car back. Then, they send us a survey email asking how our experience was, so we called and talked to Roy Carr. We explained to him what happened and even said we'd understand if we were told it was going to cost something. Here's how the conversation went: Roy: "You should have asked how much it would cost." Us: "We did. We were told it wouldn't cost anything." Roy: "I don't believe that. We would never say that. We work on 125 cars per day. Do you really think we'd do work for free? How are we supposed to keep the lights on here?" We ended the call at that point. If you have to come to a dealership to have your car worked on, avoid this one. More

Great Experience Second time buying a Nissan Car This was my second time buying a Nissan car. I first cam in back on 2010 to buy a Nissan Sentra. This time I came to trade in a car and really wanted This was my second time buying a Nissan car. I first cam in back on 2010 to buy a Nissan Sentra. This time I came to trade in a car and really wanted a Pathfinder. Well we got a Panthfinder it was above our price range but Ali Sahebi work something out for us to get us to the price where we needed to be to be able to get Our pathfinder. He knew exactly what he was doing and was very friendly. Answer all our questions and made sure that we where happy. Overall GREAT EXPERIENCE!! Definitely will be sending in a few of my friends. GREAT JOB ALI!!!!!! More

Friendly sales force that worked with me They were receptive to my needs and worked with me to get down to a price that I could afford on a new Nissan Leaf. They were receptive to my needs and worked with me to get down to a price that I could afford on a new Nissan Leaf. More

Worst service experience ever I did not buy my car at Woodfield Nissan as the internet sales rep lied on the phone about everything. But I thought the service dept would be ok, but I did not buy my car at Woodfield Nissan as the internet sales rep lied on the phone about everything. But I thought the service dept would be ok, but I was wrong. A $100, two hour repair turned into a one month and $2000 fiasco. The technicians are incompetent and throw parts at the problem until something finally fixes it. They lie about everything and when you call they never answer, but will take a message and never call back. I have never been treated so badly as a customer, all the way from the Service Advisor Mike, to the Service Manager Marcel, to the Operations Director Roy. I never write reviews but this was so bad, I just had to write this one. More

Awesome sales staff It was time for a new car, used but new to me ;) and after much research a Scion TC became my clear choice. I visited numerous dealerships and Woodfie It was time for a new car, used but new to me ;) and after much research a Scion TC became my clear choice. I visited numerous dealerships and Woodfield Nissan was unlike the rest. Danny Lozano was my salesman and he clearly knew a lot about cars and market value. He was extremely knowledgeable and explained any questions or concerns I had. I would highly recommend Danny at Woodfield Nissan. More