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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews
Call Service Center (847) 882-0200

545 Reviews of Woodfield Lexus - Service Center

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October 10, 2021

I did appreciate that the technician went out with me for my concerns and the service was done in a great timely fashion More

by karenk.williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Woodfield Lexus responded

We do our best to accommodate our customers needs and appreciate you sharing your thoughts, Karen! Thanks again for servicing with us and we look forward to working with you in the future.

October 10, 2021

Tonya was exceptional. Did a great job from the moment Tonya was exceptional. Did a great job from the moment we walked in. Great customer service . More

by Maya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
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Oct 14, 2021 -

Woodfield Lexus responded

We are thrilled to hear Tonya took such good care of you and will continue to do our best to assist you with your auto needs. Thanks for sharing. Your support is appreciated.

October 07, 2021

Tonya and Helen have always treated me like family, with a smile on their faces and happy to help with respect for me and my car. More

by Bonce20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
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Oct 07, 2021 -

Woodfield Lexus responded

You are part of the Woodfield Lexus family! To most of us it is our home away from home. Thanks for sharing your thoughts! We appreciate your support.

October 02, 2021

Recommended for service - they will make it easier for you if you don’t have time More

by Xxyara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
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Oct 04, 2021 -

Woodfield Lexus responded

We do what we can to accommodate our customers! Thanks for your thoughts.

October 01, 2021

After leasing/purchasing 4 RX models over past 20+ years from Woodfield Lexus, I don’t have any qualms about returning for service needs. Quality dealer! More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Crossman
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Oct 01, 2021 -

Woodfield Lexus responded

It's been our pleasure working with you and look forward to many more years of assisting you with your auto needs!. Thanks for sharing, Judy! Your support is appreciated.

September 28, 2021

Tony was very helpful and nice. I'd never been there for service and he made me very comfortable. Thanks, Tony! More

by gramannb
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Woodfield Lexus responded

Glad to hear you were comfortable working with Tony! Thanks for sharing. Your support is appreciated.

September 16, 2021

I have found another exceptional service rep in Anthony Lopez. Woodfield has been my one stop shop since Schmuller sold me 2001 RX 300. Sean was an asset that I thought would be hard to replace but you did More

by cadjust
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2021 -

Woodfield Lexus responded

We aer thrilled to have you as our long time loyal customer! Thanks for sharing. We appreciate your support.

September 12, 2021

Tony Lopez provided exceptional service. He made sure he was able to squeeze me in on a busy Friday and make it to my next appointment on time. More

by Jill.lam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2021 -

Woodfield Lexus responded

Glad we could help, Jill! Thanks for sharing. Your support is appreciated

September 11, 2021

My service appointment was timely and efficient. The problem with my tire was diagnosed and corrected quickly. I also appreciate the cleaning of my vehicle. More

by Lewisjan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2021 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your service visit and for the 5 stars. We appreciate your support.

August 31, 2021

Very nice.perfect,nice,nice.,nice.nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by tkucharczyk54
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2021 -

Woodfield Lexus responded

Thank you so much for your kind words...LOL. We are thrilled to have you as our customer!

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