Woodfield Lexus - Service Center

Jose Tolentino service review Great service as usual: really appreciated Keith's professionalism, honesty and thoroughness, plus being given a loaner to use while my LX 470 was hav Great service as usual: really appreciated Keith's professionalism, honesty and thoroughness, plus being given a loaner to use while my LX 470 was having all its fluids changed. More

Dead Battery abd Recall When my car would not start, I called Paul. He told me what to do. When I brought my car in the next day it was Red Carpet Service as usual with Pau When my car would not start, I called Paul. He told me what to do. When I brought my car in the next day it was Red Carpet Service as usual with Pau when i received a new battery. When my car was recalled, Paul had a loaner set, got me in and out quickly. Always with a smile, always explaining what was wrong and how it was corrected. I have known Paul now close to 20 years. He is the BEST. I always call Paul when I have a problem or question. He is so knowledgeable. He can answer questions my salesman can't. I always go to Paul for everything!!! I will continue to do so! There was also a young man who came out for roadside assistance with my bateery. Valman(?). He was the best also. Give the young man a big promotion. Courteous, helpful a great asset to Lexus! More

Best Customer Service I've had my car serviced at other dealerships and Woodfield Lexus has been the best by far! They provided me with a loaner during the duration of my I've had my car serviced at other dealerships and Woodfield Lexus has been the best by far! They provided me with a loaner during the duration of my service and Mike from the service department was always in communication with me regarding the status of my repair. I will definitely rec commend Woodfield Lexus! More

Thank you On my trip from Glendale,AZ to Chicago I experienced a problem with the air bags on my RX. Since I purchased my car at Woodfield Lexus, I had NO hesi On my trip from Glendale,AZ to Chicago I experienced a problem with the air bags on my RX. Since I purchased my car at Woodfield Lexus, I had NO hesitation going to them for service. I didn't have an appointment so I thought I'd have to leave the car or at least be waiting a while. Not so, they took it in, fixed the problem and I was able to continue on my trip. I no longer live in the Chicago Area, but I was a customer of Woodfield Lexus for 11 years. I can HIGHLY recommend this dealership both for sales & service. More

Mr. Mansour Excellent service and most friendly people. The sales people were most helpful and knowledgeable about what needed to be done for the car. The sales Excellent service and most friendly people. The sales people were most helpful and knowledgeable about what needed to be done for the car. The sales manager made sure everything was taken care of before I left. I highly recommend this place for all your needs for a car. More

Oil change I've been going here since the purchase of my vehicle in '98. I love their service. My vehicle has over 300,000 miles. Great I've been going here since the purchase of my vehicle in '98. I love their service. My vehicle has over 300,000 miles. Great More

Service What makes my experience great is having Dave Therman always taking care of my needs;c all backs, scheduling and recommendations on service for the ca What makes my experience great is having Dave Therman always taking care of my needs;c all backs, scheduling and recommendations on service for the car. Thanks Dave for always providing a great experience. Dawn Tippit More

Good service. Completed as promised re time. Service rep was very business like and friendly. This was the first 5000 mile service, and will certainly be back for future service needs. was very business like and friendly. This was the first 5000 mile service, and will certainly be back for future service needs. More

Sean is a great customer service staff! He always takes care of my car to insure it runs as smooth as possible. I would recommend him to all Lexus owners. care of my car to insure it runs as smooth as possible. I would recommend him to all Lexus owners. More

Ed is fantastic!! Very attentive. And when I picked up my car, it was ready and check out was really easy. Thank you so much for always taking care if my car. car, it was ready and check out was really easy. Thank you so much for always taking care if my car. More