Woodfield Lexus - Service Center

450H Service VERY NICE! As always, my service experience was top notch. Fast, courteous and very reliable. While other Lexus dealers may be very good, VERY NICE! As always, my service experience was top notch. Fast, courteous and very reliable. While other Lexus dealers may be very good, the ONLY dealer allowed to work on my car is Woodfield Lexus. I know they will take the best of care of my car. More

Exceeded expectations — again! As usual Woodfield Lexus exceeded my expectations. When my GS 350 wouldn't start in my garage, I contacted Ed Vale and he arranged for a Lexus service As usual Woodfield Lexus exceeded my expectations. When my GS 350 wouldn't start in my garage, I contacted Ed Vale and he arranged for a Lexus service car to come to my home. The car arrived within 30 minutes and the problem was quickly resolved with a new battery (provided at no charge under my warranty). More

Service is always great I've been a Woodfield Lexus customer since 2005, having traded in my M3 for an IS350. I'm now on my second Lexus (ISF). Service is the reason why I've been a Woodfield Lexus customer since 2005, having traded in my M3 for an IS350. I'm now on my second Lexus (ISF). Service is the reason why I keep recommending and coming back to Woodfield Lexus. Thumbs up More

work done on my car They did an excellent job on my car. The only thing that I wish they could have solved was the front bumper problem. The front bumper is cracked in th They did an excellent job on my car. The only thing that I wish they could have solved was the front bumper problem. The front bumper is cracked in the same spot near the lights. They said that the warranty does not cover this problem so I would have to pay for the repairs. They have no idea how this could happen. More

Prompt, high quality service Tonya Plutz is excellent. She is professional and friendly. Whenever I am fortunate enough to have her as a service advisor, I know the vehicle will Tonya Plutz is excellent. She is professional and friendly. Whenever I am fortunate enough to have her as a service advisor, I know the vehicle will be well-cared for. More

16 years of excellence I've purchased 3 Lexus vehicles at Woodfield Lexus and have found their staff exceptional. My service manager has always guided me in the right direct I've purchased 3 Lexus vehicles at Woodfield Lexus and have found their staff exceptional. My service manager has always guided me in the right direction with honesty and integrity. I trust him implicitly. Sometimes you may pay a bit more for service at the dealer as opposed to an independent repair shop, but the peace of mind of knowing that Woodfield stands behind their work is well worth the extra cost. More

Matt was a great rep, good service, quick, excellent. Matt the rep that signed me in was great, very friendly and explained the service. The waiting area was the best, complimentary food and drinks, wifi Matt the rep that signed me in was great, very friendly and explained the service. The waiting area was the best, complimentary food and drinks, wifi,TV etc. Well done. All my service will be done at Woodfield Lexus. The actual service was about an hour long and completed before I thought it would be done. They washed the car and it looked great. It couldn't have been better. Paul Wride More

Painless Scheduled maintenance I have recently switched all of my local Lexus service to Woodfield. Excellt customer care, flexible scheduling, friendly and knowlwgqe service coordi I have recently switched all of my local Lexus service to Woodfield. Excellt customer care, flexible scheduling, friendly and knowlwgqe service coordinators. A much better experience compared to my ex north suburban Lexus dealer. More

Service I have used this facility for over 15 years. Once I found Dave Therman there, I won't go anywhere else. He is friendly, professional, honest, and ac I have used this facility for over 15 years. Once I found Dave Therman there, I won't go anywhere else. He is friendly, professional, honest, and accommodating. If you don't need something done, he doesn't "PUSH or BULLY" you into it, but explains what could possibly happen and what to watch for. It's quite a drive for me with another Lexus dealer closer, but I will go where Dave Therman goes! Thanks Dave!! More

Always accomodating My new go to guy is Paul Crossman. He makes the service visit so easy. I don't feel pressured to have more done with the car then is affordable for me My new go to guy is Paul Crossman. He makes the service visit so easy. I don't feel pressured to have more done with the car then is affordable for me and yet he is very clear on what needs to be done and the timeline that should be met in order for my car to function the way I expect it to. He also takes care of my husband's car. Recently he was so kind to send someone out quickly to replace the battery in his car as illness prevented him from having his car serviced. It gave my husband peace of mind knowing that he could start his car if necessary. I would highly recommend Paul to anyone having service done at Woodfield Lexus. More