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545 Reviews of Woodfield Lexus - Service Center
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April 10, 2015
Free Oil Change We were in for the free oil change for a Certified Lexus LS 460 we purchased last Spring and a couple of minor issues. During the servicing it was no We were in for the free oil change for a Certified Lexus LS 460 we purchased last Spring and a couple of minor issues. During the servicing it was noted that original battery was very weak so we elected to have it replace. In addition, we updated the GPS system which frankly rather priceize. (sp). The driver's side front window which would only come down half way was fixed under warranty as it should have been. Overall, all personnel were friendly, helpful and performed their jobs at a very high standard. I can not think of one thing that could have been done better. One thing that really impressed us was that both Derek and Mandeep gave us their cards and stress the point if we had any questions to feel free to call them. PS Merlin, our salesman, followed up to be sure that the window fix was covered under warranty. An overall excellent experience. Gary and Judy Fish (Fish 501) More
by Fish501
April 01, 2015
60,000 mile service I have confidence that the work needed to be done will be professionally and if I experience any problems afterward, I will be treated fairly and prom I have confidence that the work needed to be done will be professionally and if I experience any problems afterward, I will be treated fairly and promptly. More
by happy, 12345
Employees Worked With
Keith Ullberg
March 30, 2015
Trust I am always confident when I take my car in for service at this dealership. They are reliable and are ready to address any concerns you may have I am always confident when I take my car in for service at this dealership. They are reliable and are ready to address any concerns you may have. They will inform you of the time it will take to complete the service required and if necessary will provide a loaner. More
by PT109
Employees Worked With
February 05, 2015
I appreciate the superior service and support My service is constantly above average. This is why I return for service and support each time my car needs service. Mandeep was especially courteous. My service is constantly above average. This is why I return for service and support each time my car needs service. Mandeep was especially courteous. More
by LS time
Employees Worked With
Mandeep Mangat
February 03, 2015
450H Service VERY NICE! As always, my service experience was top notch. Fast, courteous and very reliable. While other Lexus dealers may be very good, VERY NICE! As always, my service experience was top notch. Fast, courteous and very reliable. While other Lexus dealers may be very good, the ONLY dealer allowed to work on my car is Woodfield Lexus. I know they will take the best of care of my car. More
by mike weigand
Employees Worked With
Keith Ullberg
January 31, 2015
Exceeded expectations — again! As usual Woodfield Lexus exceeded my expectations. When my GS 350 wouldn't start in my garage, I contacted Ed Vale and he arranged for a Lexus service As usual Woodfield Lexus exceeded my expectations. When my GS 350 wouldn't start in my garage, I contacted Ed Vale and he arranged for a Lexus service car to come to my home. The car arrived within 30 minutes and the problem was quickly resolved with a new battery (provided at no charge under my warranty). More
by Redseven77
Employees Worked With
Ed Vale
December 19, 2014
Service is always great I've been a Woodfield Lexus customer since 2005, having traded in my M3 for an IS350. I'm now on my second Lexus (ISF). Service is the reason why I've been a Woodfield Lexus customer since 2005, having traded in my M3 for an IS350. I'm now on my second Lexus (ISF). Service is the reason why I keep recommending and coming back to Woodfield Lexus. Thumbs up More
by dkaplan
Employees Worked With
Tonya Plutz
November 07, 2014
work done on my car They did an excellent job on my car. The only thing that I wish they could have solved was the front bumper problem. The front bumper is cracked in th They did an excellent job on my car. The only thing that I wish they could have solved was the front bumper problem. The front bumper is cracked in the same spot near the lights. They said that the warranty does not cover this problem so I would have to pay for the repairs. They have no idea how this could happen. More
by lsmotrys
Employees Worked With
Dave Thermen
October 25, 2014
Prompt, high quality service Tonya Plutz is excellent. She is professional and friendly. Whenever I am fortunate enough to have her as a service advisor, I know the vehicle will Tonya Plutz is excellent. She is professional and friendly. Whenever I am fortunate enough to have her as a service advisor, I know the vehicle will be well-cared for. More
by michele.danza
Employees Worked With
Tonya Plutz
October 24, 2014
16 years of excellence I've purchased 3 Lexus vehicles at Woodfield Lexus and have found their staff exceptional. My service manager has always guided me in the right direct I've purchased 3 Lexus vehicles at Woodfield Lexus and have found their staff exceptional. My service manager has always guided me in the right direction with honesty and integrity. I trust him implicitly. Sometimes you may pay a bit more for service at the dealer as opposed to an independent repair shop, but the peace of mind of knowing that Woodfield stands behind their work is well worth the extra cost. More
by Chicago-Edgewater
Employees Worked With
Paul Crossman
