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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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January 21, 2016

Oil change Have been coming here for years and always have had great service with or without an appointment ! Shawn is an asset to this company. Always friendly More

by Lorrie419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Horvath
Jan 27, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer!

January 18, 2016

Great Service Department Woodfield Lexus has a great service department. You can schedule service online or call - wait for your car in a comfortable lounge or arrange for a l More

by Terri F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jan 20, 2016 -

Woodfield Lexus responded

Thank you for servicing your vehicle with us and sharing your review!

January 05, 2016

Love working with them. They're fair, honest and timely in their estimates. My company has been working with them since Sept 2012 and we will continue lease Lexus's from Woo More

by PureAire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Resnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Tomasso
Jan 13, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer!

January 03, 2016

Certified Lexus RX350 Services Good customer services by Fred (past) and Tonya (this time). I was from Michigan for New Year's Day weekend, and Tonya was very nice in accepting me More

by zhang9328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tonya Plutz
Jan 04, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer!

Jan 13, 2016 -

Woodfield Lexus responded

We look forward to assisting you on another visit! Thank you for sharing!

December 30, 2015

Great assistance David was very helpful in recreating my vehicle maintenance history and working with me to get two ignition keys replaced and determine that my batter More

by lexusluther98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
December 06, 2015

Mandeep is awesome! Mandeep is always a pleasure to work with! He is articulate and professional at all times, he makes certain we are happy with the service we receive! More

by Luv Lexus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Dec 08, 2015 -

Woodfield Lexus responded

Thank you for sharing your service experience with us!

December 03, 2015

Great service Outstanding, friendly service. Every time I visit Woodfield Lexus, I receive great advice and great service, Thanks Keith. As a result, I will cont More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Ullberg
Dec 04, 2015 -

Woodfield Lexus responded

We look forward to having you as a loyal Woodfield Lexus customer!

November 30, 2015

Black Friday Service I received excellent service from David Therman. I was in line at the door Friday morning and my car would not start after a jump to start the car Da More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
Dec 02, 2015 -

Woodfield Lexus responded

Thanks for sharing!

November 27, 2015

Service AFS light was flashing on my 2005 Lexus RC330. I googled the issue so knew it was sensor on rear suspension and it was an expensive part. Advisor an More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson, Keith Ullberg
Dec 02, 2015 -

Woodfield Lexus responded

Thank you for sharing your service experience at Woodfield Lexus!

November 25, 2015

LEXUS Dealership Service for Oil change & new front brakes It was good - but I discovered that despite providing all the oil - I was still charged $15 for oil! I think it was in error - but still - not pleased More

by pyrotecnico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Nov 27, 2015 -

Woodfield Lexus responded

We are so sorry. Please contact our Service Manager Ed Vale at 847-882-0200, so we can correct this. Thank you.

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