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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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March 22, 2016

10,000 mile service Quick, clean, polite, friendly. As usual they did a grea job. Really love the Car Wash" perk. My service consultant Tonya Plutz made me feel "right More

by Mjkuczkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Mar 23, 2016 -

Woodfield Lexus responded

Thank you for sharing your service experience at Woodfield Lexus!

March 20, 2016

great place went for mud flats to be installed and it was the best experience . they make u want to come back if u need work, in and out in no time at all More

by samson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Woodfield Lexus responded

We are always happy to help with your vehicle needs. Thanks for sharing!

March 15, 2016

Tonya always makes me feel welcome and does a great job Tonya and the Woodfield Lexus team always do a great job for me and my family. We have been Lexus customers for years and will continue to be in the More

by dkaplan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Mar 15, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer and sharing your experiences!

March 08, 2016

Service at Woodfield Lexus I love the customer service at the Woodfield Lexus. Great services throughout the store. Tonya in the service department is so, nice and I appreciate More

by princess1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Mar 11, 2016 -

Woodfield Lexus responded

Thanks for being a loyal Woodfield Lexus customer and sharing your experiences with us!

March 03, 2016

Mandeep is one reason I well be buying my second Lexus Mandeep exemplifies the Lexus experience and is one of many reasons I will be buying my second Lexus from Woodfield. He takes the time to explain ser More

by RX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Mar 04, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer and sharing your experience!

February 26, 2016

Best service, best experience!! I always have a good experience at Woodfield Lexus. I drive all the way from southwest suburbs, passing 2 other Lexus dealers to come here. More

by ilmac1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Horvath
Feb 26, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer!

February 07, 2016

Went in for my 35,000 mile oil maintence. With their overall inspection they found that I needed new rear brakes. Fortunately, they had time to do it right away so I didn't have to make a ret More

by Shirley10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Feb 08, 2016 -

Woodfield Lexus responded

Thank you for servicing your vehicle at Woodfield Lexus and sharing your experience!

February 06, 2016

Love my Lexus I have been going to Woodfield Lexus for over 30 years. Bought 10 Lexus band have complete loyalty to this dealership. Fast great service every tim More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schmerler
Feb 08, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer! We look forward to many more years.

January 22, 2016

Dirty car I was greeted immediately with smiling faces on a very cold morning. I was disappointed the car wasn't washed but I understand it was very cold but it More

by Kallie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jan 27, 2016 -

Woodfield Lexus responded

Thank you for sharing. Stop by anytime when the temperature is up and we will gladly wash your vehicle.

January 22, 2016

Very Happy Great service and great staff members! They diagnosed my problem and had my car back to me the next day. I would highly recommend this dealership to a More

by Jasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jan 27, 2016 -

Woodfield Lexus responded

We are pleased we were able to solve your vehicles issue. Thank you for sharing.

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