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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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April 28, 2016

Great service The entire staff is always friendly and courteous. The waiting area is always clean and comfortable as well as the showroom. Complimentary coffee and More

by carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Woodfield Lexus responded

Thanks for being a loyal customer to Woodfield Lexus!

April 20, 2016

Outstanding service The service performed was done on timely manner. My vehicle was returned clean. Gave me a detailed written description of other work to be service in More

by lolomush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz, Keith Ullberg
Apr 21, 2016 -

Woodfield Lexus responded

Thank you for servicing your vehicle with us and sharing your experience!

April 18, 2016

Excellent service throughout The service was excellent from the time I pulled in through to the time I checked out and left. Excellent communication throughout the process. Took More

by Gettis44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gershon
April 17, 2016

Woodfield lexus far exceeded our expectations. This was our fourth Lexus from this dealership the cars and the dealer keep getting better. Our salesman George Tomasso and Caryin in finance were gre More

by JasFroman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Resnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Tomasso, Derek Dukey
April 17, 2016

Fast efficient and reliable. Excellent dealership with triple A Plus service department. Work is always completed on time and within budget quoted. Bought three cars from Woodfiel More

by hitekfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Ullberg
April 17, 2016

10000 mile service Very helpful service consultant. Went out of his way to explain resolution to service concern. Followed up with us when he committed to. Thank you. More

by Danstev1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje
April 08, 2016

Great Experience Brought my car in for the first Service for 5,000 miles and was out of there in 20 minutes. That's what I call service!!! More

by whitelex1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Merline, Mandeep Mangat
March 31, 2016

Wonderful and Outstanding Customer Service! I brought my bosses Lexus in for a map update. Mandeep was absolutely the best! Provided amazing customer service. Woodfield Lexus has a great waiting More

by Samantha Mindham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Apr 01, 2016 -

Woodfield Lexus responded

We are pleased Mandeep was able to take care of your needs. Thanks for sharing!

March 28, 2016

Excellent service Eric was friendly and very helpful. I had an issue with my Bluetooth so he came out to the car and showed me how to connect the Bluetooth to my iPhone More

by EMMY TRAKAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC DEZDHA
Mar 29, 2016 -

Woodfield Lexus responded

Glad to help! Thank you for sharing!

March 25, 2016

Excellent service Woodfield Lexus service in general and Matt Oner our service coordinator meet all of my expectations of a luxury automotive dealer. We are always tre More

by BillV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Mar 29, 2016 -

Woodfield Lexus responded

We are pleased you came to Woodfield Lexus and appreciate you as a loyal customer!

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