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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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August 31, 2016

Fast service and well done for a fair price When compared to the Lexus dealer I used to deal with, the Woodfield team is better attitude wise and in giving fair and reasonable service. My wif More

by Lorry V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 07, 2016 -

Woodfield Lexus responded

Great to hear! Thanks for sharing, Lorry!

August 29, 2016

good service quick turn around, very knowledgeable employees, car was clean after the service - overall good experience, felt comfortable with the diagnosis they g More

by silverJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry - I don't have paperwork in front of me & do not see his name on list
Sep 07, 2016 -

Woodfield Lexus responded

Thanks for trying! We appreciate your great review!

August 25, 2016

Tonya was very nice and explained everything and had the car done in one hour. Waiting room was very comfortable. Liked receiving the email follow up. More

by Patton
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Aug 26, 2016 -

Woodfield Lexus responded

Thanks for servicing with us and sharing your experience!

August 17, 2016

The best! I loved how our salesman, Dan, is so attentive. He went out of his way to arrange for replacement wheels in the service department. Then Mandeep was e More

by Annie23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandeep Mangat
Aug 17, 2016 -

Woodfield Lexus responded

We appreciate you as our customer! Thanks for sharing!

Aug 24, 2016 -

Woodfield Lexus responded

We are pleased things went so well, Annie. Thanks again and we wish you many happy miles!

August 14, 2016

My Experience with Lexus Service Department I always receive quality service at Lexus. I believe the service staff to be helpful and honest. One time, I came in for an oil change and asked for More

by cmcgee129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Aug 16, 2016 -

Woodfield Lexus responded

Thanks for being loyal to us and we appreciate you as our customer!!!

August 13, 2016

It went fine The fact that I agreed to give this feed back and then I am told I didn't say enough, pisses me off. The visit was fine every one I talked to was fin More

by JimmyZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Aug 16, 2016 -

Woodfield Lexus responded

We are so sorry, Jimmy, and understand how frustrating it is. Thanks so much for doing it for us!

August 04, 2016

Routine inspection and needed new tires Everything went as expected. Very professional service, and I was able to use a loaner car to work out at Lifetime while the car was being serviced. More

by ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember, 12 days ago, sorry
Aug 08, 2016 -

Woodfield Lexus responded

Thanks for sharing your experience, Ken!

July 31, 2016

Service Great service everything was checked and done just like I was told I enjoy coming to Woodfield of Lexus for my car the staff is very friendly More

by Simone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Aug 02, 2016 -

Woodfield Lexus responded

We enjoy having you as our customer Simone! Thanks for the review!

July 29, 2016

Best dealership Always go over & beyond all expectations, always WOW me w/service and sales. They are truly wonderful to deal with and would always recommend them to More

by Michelle123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
Aug 02, 2016 -

Woodfield Lexus responded

Thanks for being loyal to Woodfield Lexus. We appreciate customers like you Michelle!

July 20, 2016

Easy in & out service I like making my reservation on line. They are on time taking my car. The staff is very knowledgeable and pleasant. The waiting room is well arrang More

by Neko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Jul 20, 2016 -

Woodfield Lexus responded

Thanks for your review!

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